Zonos

Zonos

Simplify import compliance

27 ratings
252 reviews
Free

Details

Released
June 18, 2025
Updated
October 22, 2026

Features

Zonos screenshot #1 for iPhone
Zonos screenshot #2 for iPhone
Zonos screenshot #3 for iPhone
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About

Easily prepay U.S. duties on imports. Use AI to auto-fill customs details from a photo or enter them manually. Pay in your local currency and get a QR code for smooth shipping.

✓AI-powered customs detail auto-fill
✓Manual item information entry
✓Calculate and prepay U.S. duties
✓Pay in local currency
✓Generate QR code/Declaration ID
✓Supports Canada Post and USPS (U.S. territories)
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What users say about Zonos

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What's New in Zonos

2.13.0

October 22, 2026

Upload documents like mill test certificates and FTA certificates right from your compliance questions.

User reviews

クソアプリ

元々郵便局のウェブサイトで無料で作れたのに、なんでいちいち手数料取られるようになったのか意味がわからない。郵便の種類を間違えたら最初からやり直しでまた手数料取られる。誰が考えたのか知らないけど、これを義務化したの最悪過ぎる

Difficulty Level 9.5

Time was when you could pack a small box of trinkets and clothes and mail them from outside the country home. Just walk into a local post office, fill in some forms, smile politely and you were on your way. Now there’s an App which takes multiple tries and a full hour of my time in Tokyo to do the same thing. Every one was flummoxed, the process was opaque, and it is not an improvement.

Update: There are a number of basic flaws in the app’s approach. How many people are in the habit of photographing the contents of their box before sealing and walking to the post office? You’ll need to with this app. If you’re mailing a present home because you have no room in your suitcase, do you have a legal ‘mailed from address’ in the country you’re visiting? You will need one - you can’t use your home address. There are many more practical issues, but I’m out of time.☹️
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インボイスを作成、印刷できるようにして欲しい

Eパケットの書類を作成するのにインボイスを作成、印刷できない

Difficulty Level 9.5

Time was when you could pack a small box of trinkets and clothes and mail them from outside the country home. Just walk into a local post office, fill in some forms, smile politely and you were on your way. Now there’s an App which takes multiple tries and a full hour of my time in Tokyo to do the same thing. Every one was flummoxed, the process was opaque, and it is not an improvement.
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Response from developer

Thank you for the feedback. U.S. rules now require duties to be prepaid on postal shipments (https://www.federalregister.gov/documents/2026/06/24/2026-12669/indefinite-suspension-of-the-de-minimis-exemption-for-mail-shipments-and-new-postal-informal-entry), which is why sending a box home now includes this step. This walkthrough covers each part of the process and may make your next shipment faster: https://www.youtube.com/watch?v=qK2PVmifl1w

Useless

The app is useless. I created an order to ship a document. When I got to the post office the order QR code wouldn’t load. All I got were error messages “Couldn’t authenticate”, “try again”.

I submitted a support request and was contacted fairly quickly but the app started working properly again and I was able to complete my shipment anyway. Overall, I wasted about an hour of time before the situation was resolved. I’ve upgraded my rating to 3 stars due to the quick support response.
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Response from developer

Thank you for the feedback, and for taking the support experience into account. We’re sorry for the time this took, and we’re glad our support team could help you get your shipment out.

User experience

🐞

Reported Bugs

17 issues

Keeps crashing

Bug

Incorrect HTS codes being generated

Bug

Crashes midway through process

Bug

Errors out constantly

Bug

Crashes at every moment

Bug

Can't get past verification

Bug

No Verification Code Sent

Bug

Cannot select made in USA

Bug

App does NOT open

Bug

No place to edit incorrect classifications

Bug

Inaccurate and AI based

Bug

App is glitchy and does not work

Bug

Extremely frustrating and it's simply impossible to get a 13 digit code required by CANADA post

Bug

Bad AI

Bug

Glitch

Bug

Erroneous and AI driven

Bug

Every item I photograph comes up as being made in China

Bug
✨

Requested Features

2 requests

Allow manual adjustment of HTS codes

Feature

Recognize MFN duty-free HS codes and allow for a $0 duty prepay option

Feature

FAQ

What does Zonos Prepay do?

Zonos Prepay allows you to easily prepay U.S. duties and customs fees for your imports. It simplifies the process by using AI to auto-fill customs details from a photo or allowing manual entry. You can then pay in your local currency and receive a QR code or Declaration ID for seamless shipping.

How does the AI feature work?

You can snap a photo of the items you are shipping, and the app's AI will automatically populate the necessary customs details for you. This significantly speeds up the process of preparing your shipment for U.S. import.

Is there a subscription cost for Zonos Prepay?

No, Zonos Prepay offers a free account with no subscription costs. You pay a clearance/processing fee per shipment, along with the duty cost, on a pay-as-you-go basis.

What shipping carriers does Zonos Prepay support?

Currently, Zonos Prepay is compatible with Canada Post for shipments to the U.S. and USPS for U.S. territories. The app plans to support additional postal services in the future.

Who is this app designed for?

This app is ideal for individuals and small businesses that frequently ship items to the United States. It's also beneficial for postal operators looking for a compliant solution to manage prepaid duties on incoming shipments.