Zonos

Zonos

Simplify import compliance

21 ratings
218 reviews
Free

Details

  • Released
  • Updated
  • June 18, 2025
  • August 31, 2026

Features

Zonos screenshot #1 for iPhone
Zonos screenshot #2 for iPhone
Zonos screenshot #3 for iPhone
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About

Easily prepay U.S. duties on imports. Use AI to auto-fill customs details from a photo or enter them manually. Pay in your local currency and get a QR code for smooth shipping.

AI-powered customs detail auto-fill
Manual item information entry
Calculate and prepay U.S. duties
Pay in local currency
Generate QR code/Declaration ID
Supports Canada Post and USPS (U.S. territories)
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What users say

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+1

What's New in Zonos

2.5.1

August 31, 2026

The Zonos Prepay app is now called the Zonos app. The app is still used to calculate duties, but the name has been simplified to encompass the growing number of features and services we offer. This version includes bug fixes and improvements to checkout after compliance questions, including clearer handling when an item can’t be shipped.

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User reviews

What a scam

I can’t believe Americans are forced to use this app to mail things they already own. $2.50 for what? The privilege of using the USPS? Someone is making a lot of money openly scamming the American people.

Was forced to use EMS

For a package under 1999 grams, the AI calculated the weight by the pictures it made me take and even if I carefully picked everything so it wouldn’t surpass 2kg, the app decided my package weighs more than 2kg and forced me to send it by EMS which is 3 times more expensive. The worst idea this government has ever had. We were better without this app please remove this system or at least let customers add and edit the data on their own, instead of leaving it to the IA.
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Awful

I was forced by Canada post to download this garbage app just to ship a small package to the USA. Actually ridiculous. Nobody wants or asked for this. Even the postal workers told me it was stupid and a lot of people were having trouble with this app. I don’t know whose idea it was to require this but it’s so annoying.
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保存機能

アメリカへ送るのに必須なのに最悪なアプリ。
まず保存機能がないので何個も読み込んで繰り返したのに途中で止まる。保存出来ず、そこまでで一旦関税払おうとしたのに進まない。 死亡。 PCのウェブ版でも同じ。

Garbage App

The app is very glitchy and even though I’m just trying to return something that I bought from an American company it still wants to charge me duties. Now not worth refunding it. Do not buy anything from the USA and do not use this app.

User experience

🐞

Reported Bugs

17 issues

Keeps crashing

Bug

Incorrect HTS codes being generated

Bug

Crashes midway through process

Bug

Errors out constantly

Bug

Crashes at every moment

Bug

Can't get past verification

Bug

No Verification Code Sent

Bug

Cannot select made in USA

Bug

App does NOT open

Bug

No place to edit incorrect classifications

Bug

Inaccurate and AI based

Bug

App is glitchy and does not work

Bug

Extremely frustrating and it's simply impossible to get a 13 digit code required by CANADA post

Bug

Bad AI

Bug

Glitch

Bug

Erroneous and AI driven

Bug

Every item I photograph comes up as being made in China

Bug

Requested Features

2 requests

Allow manual adjustment of HTS codes

Feature

Recognize MFN duty-free HS codes and allow for a $0 duty prepay option

Feature

FAQ

What does Zonos Prepay do?

Zonos Prepay allows you to easily prepay U.S. duties and customs fees for your imports. It simplifies the process by using AI to auto-fill customs details from a photo or allowing manual entry. You can then pay in your local currency and receive a QR code or Declaration ID for seamless shipping.

How does the AI feature work?

You can snap a photo of the items you are shipping, and the app's AI will automatically populate the necessary customs details for you. This significantly speeds up the process of preparing your shipment for U.S. import.

Is there a subscription cost for Zonos Prepay?

No, Zonos Prepay offers a free account with no subscription costs. You pay a clearance/processing fee per shipment, along with the duty cost, on a pay-as-you-go basis.

What shipping carriers does Zonos Prepay support?

Currently, Zonos Prepay is compatible with Canada Post for shipments to the U.S. and USPS for U.S. territories. The app plans to support additional postal services in the future.

Who is this app designed for?

This app is ideal for individuals and small businesses that frequently ship items to the United States. It's also beneficial for postal operators looking for a compliant solution to manage prepaid duties on incoming shipments.