Why do we even need this
Terrible app
文字が小さい
慣れれば使いやすい
文字が小さすぎで見えない
せめて文字の大きさを変えれるようにして欲しい
文字が小さすぎで見えない
せめて文字の大きさを変えれるようにして欲しい
クソアプリ
エンジニア全員クビにしろクソが 関税に金かけるならこそクソアプリ作り直せ
Sucks
Won’t left send it as a gift
ridiculous
ridiculous
ABSOLUTE TRASH APPLICATION — UNMITIGATED FRAUD THAT STEALS YOUR MARGINS!!!
This app is a complete and utter scam. Zonos is totally broken, and their automated system is explicitly designed to rip off independent sellers. If you are an international vintage seller shipping original AMERICAN-MADE items back to the USA, U.S. Customs legally mandates a 0% ZERO TARIFF RATE under HTS code 9801.00.10.98 for American Goods Returned. On top of that, MADE IN MEXICO items are also completely DUTY-FREE (0%) under the USMCA trade agreement!
But does Zonos care? Hell no! They are charging a ton of unjustified tax on items that are legally 100% free! Even if you fill out their own "Country of Origin" section clearly stating the item was made in the USA or Mexico, this broken app completely ignores it! It forces a massive, fake standard apparel tax calculation anyway because their lazy, rigid software is too stupid to handle basic free trade rules and Chapter 98 exceptions.
WHAT A MASSIVE SCAM! They are forcing hard-working sellers into an inescapable trap. Because major marketplaces and Japan Post force us into their automated digital loop, Zonos forces an illegal tax charge at checkout, locks you out of your legitimate zero-duty rights, rejects valid 10-digit codes, and funnels thousands of dollars of fake fees straight into government revenues.
It is a broken, evil scam that ruins your pricing, kills your sales, and forces you to get screwed by a software glitch. If you deal in vintage, US-made, or Mexico-made inventory abroad, STAY FAR AWAY FROM THIS GARBAGE. Fix your broken, thieving system!!!
But does Zonos care? Hell no! They are charging a ton of unjustified tax on items that are legally 100% free! Even if you fill out their own "Country of Origin" section clearly stating the item was made in the USA or Mexico, this broken app completely ignores it! It forces a massive, fake standard apparel tax calculation anyway because their lazy, rigid software is too stupid to handle basic free trade rules and Chapter 98 exceptions.
WHAT A MASSIVE SCAM! They are forcing hard-working sellers into an inescapable trap. Because major marketplaces and Japan Post force us into their automated digital loop, Zonos forces an illegal tax charge at checkout, locks you out of your legitimate zero-duty rights, rejects valid 10-digit codes, and funnels thousands of dollars of fake fees straight into government revenues.
It is a broken, evil scam that ruins your pricing, kills your sales, and forces you to get screwed by a software glitch. If you deal in vintage, US-made, or Mexico-made inventory abroad, STAY FAR AWAY FROM THIS GARBAGE. Fix your broken, thieving system!!!
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changed from 27.7% fee to %17 in one day
idk if its zonos fault or tarrifs itself but app changes the “general” rate or payment tarrifs without any news or actual update online with tarrifs, if u are a fan of star wars we r led by the trade federation
checked last night to ship a parcel 27% fee
woke up this morning %17
went online and saw no news from goverment sources saying it changed
checked last night to ship a parcel 27% fee
woke up this morning %17
went online and saw no news from goverment sources saying it changed
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最悪なアプリ
ここまで使いづらいアプリはありません。すぐにクラッシュ、謎のエラーで送り状を作り直す羽目に。星1も付けたくない最悪なアプリ。出来るなら使いたくない。運営会社はまともなものを作りなさい。
Finn
Sucks
Forced to install
Why is this forced on Canadian shipper? Why is a private company handling this?
Avoid at all costs
Terrible company to deal with. Use something, anything, else.
害悪なみ
120サイズのダンボールを送るのに一日かかります。
①荷物を決定するまで、関税の料金が出ないため、特にお菓子類、商品代金より税金が高くなり、送るのを中断し戻る画面をすると、最初からです。
途中保存の機能、荷物登録時から税金をだして欲しい、
そうすると、税金が高いから、これは送るのをやめようとか考えられる。
②商品画像のアップする際、候補を複数出すのはいいが、全てをリスト化しないで欲しい、後からこまめに消す必要があり、消し忘れると2重に税金がかかるため、また戻る際に最初からだから、
①荷物を決定するまで、関税の料金が出ないため、特にお菓子類、商品代金より税金が高くなり、送るのを中断し戻る画面をすると、最初からです。
途中保存の機能、荷物登録時から税金をだして欲しい、
そうすると、税金が高いから、これは送るのをやめようとか考えられる。
②商品画像のアップする際、候補を複数出すのはいいが、全てをリスト化しないで欲しい、後からこまめに消す必要があり、消し忘れると2重に税金がかかるため、また戻る際に最初からだから、
The worst app ever
This app is frustrating, too long and really stupid. Not only it’s difficult to complete because it throws different obstacles at you (like manufacturer’s address, street, city etc - imagine doing it for Asian products!), but it also can’t be used after it was voided. I was mailing my package and a postal clerk made a mistake. She voided the whole thing so you’d think it should be ok but the zonos code wouldn’t work again. I had to physically redo the whole application if to mail your package. That is so stupid and stressful!
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Absolutely wretched
The only thing that can be said is it must be really difficult to actually achieve a 1* rating in the App Store. Even intentionally scummy apps normally end up about the 2.5 star mark and are by then suitably buried
SCAM - HOW COULD CANADA POST
THIS App and the Company are the biggest scammers ever. They want to charge me import fee and duties to return a package to the US that is the wrong size and i have already paid import duties for Canada. How could Canada Post align themselves with such a company that are so dodgy! Items made in US returned to US still incur fees and duties!
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Annoying and unnecessary
Was trying to mail a gift to the US for a friend and was hit with an additional $26 charge on top of $22 shipping. Having to fill out two forms just to be able to send a small gift is also incredibly tedious, and heavily discourages me from using your services again.
Broken app
Does not work cant create account
Terrible
First off they collect your data and store it in the states, not cool. Secondly this is the only option available for shipping to the USA, the Ai is unreliable and doesn’t even know what half the items are in the photo even with the labels very clearly seen. When I got out of the app to confirm photo access my order got deleted 3/4 of the way through causing me to re start all over. It’s not worth sending anything to the states anymore. Bring back in person declarations.
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Folks just mad, app very usable
I was frustrated when I learned I had to go through an app rather than just deal with the person behind my local post counter, but was pleasantly surprised by how easy and seamless the app ID to use. Good UI, helpful format, easy to use. Took only a minute to complete a shipment to my sister in the USA.
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Disappointed.
I have a small business trying to survive in this economy. I’m unable to return defective products back to the manufacturer in the United States due to the awful amount of duties that I will be charged AGAIN just to return these items. I’m eating the costs at this point. It’s absolutely ridiculous. It used to be so simple and take 5 minutes at Canada post, but now you have to go out of your way to download an app, try and navigate the stupid thing which doesn’t even work half the time, and then pay 10x more than what you used too. If I could give a negative star rating I would.
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