Comparison

Canada Post vs Zonos

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Canada Post

Manage all your shipping and mail needs on the go. Track packages, create shipping labels, receive mail notifications, and find post office locations. Pay duties and taxes, and simplify international shipping with this comprehensive tool.

Highlights
  • Instant package tracking
  • Create and print shipping labels
  • Mail delivery notifications
  • FlexDelivery™ package pickup
  • Schedule Home Pickup
  • Pay duties and taxes
  • Virtual assistant support
Features
Read full description

Do it all quickly, easily and on the go with the Canada Post app: - Track packages in an instant. Scan the barcode or add a tracking number. - Send with ease. Create, pay for and print shipping and return labels. - Use MyMail to get notifications about mail on its way to your mailbox. - Ship to a post office of your choice. Use FlexDelivery™ and pick up packages at your convenience. - Schedule Home Pickup. Request pickup for up to 3 items, right from home. Available in select areas. - Save QR codes to your Apple Wallet. Get instant access to your labels and customs forms at the post office – no printer needed. - Pay duties and taxes. Use Apple Pay® or a credit card for fast, secure payments. - Simplify international shipping. Complete mandatory customs forms. - Return effortlessly. Scan your prepaid label with Self Scan. - Get photo confirmation when your package is delivered. - Find what you quickly. Look up nearby post offices, shipping rates or postal codes. - Access your membership card. Scan and save your Solutions for Small Business™ card to access your discount at the post office. - Get answers, fast. Our virtual assistant is ready to help, anytime. Questions or suggestions? Share your feedback by leaving a review or contact us at mobile.apps@canadapost.ca

About

Zonos

Easily prepay U.S. duties on imports. Use AI to auto-fill customs details from a photo or enter them manually. Pay in your local currency and get a QR code for smooth shipping.

Highlights
  • AI-powered customs detail auto-fill
  • Manual item information entry
  • Calculate and prepay U.S. duties
  • Pay in local currency
  • Generate QR code/Declaration ID
  • Supports Canada Post and USPS (U.S. territories)
Features
Read full description

The Zonos app (formerly Zonos Prepay) allows you to prepay duties on international postal shipments. Snap a photo, AI auto-fills customs details (or enter your own), check for import compliance, pay in your currency, and get a QR code/Declaration ID for U.S. shipping. Easily calculate and prepay U.S. duties with the Zonos app. Just snap a picture of the items you’re shipping, and our AI fills in the customs details for you, including calculating duty cost. Review/edit the information, pay instantly in your own currency, and ship with confidence. Prefer to enter your item information manually? That’s supported too (no photo required). Zonos app guide: https://zonos.com/docs/postal/tools-for-shippers/zonos-prepay). Why Zonos: - Free account (no subscription costs). - Prepay duties when required to continue shipping postal to the U.S. - Save time with auto-filled customs declarations based on a quick photo (or manually enter the item information yourself, if preferred) - Get accurate, guaranteed duty and tax totals with HTS codes. Neither you nor your recipient will have to pay additional duties, even if customs re-assess your shipment. - Pay as you go: Pay a clearance/processing fee per shipment, along with the duty cost - Get a QR code & Declaration ID for smooth shipping. - 27 languages, local currencies and payment methods. How It Works: 1. Create a free account. 2. Select the post you are shipping with. 3. Click “Add items manually” to enter your item information yourself, or click “Take a picture” to take a photo and have the app auto-populate your item information. You can include all items in one photo, or take multiple photos. Note: Only include items that are shipping within the same box. If you are shipping multiple boxes, only enter and pay for one box at a time, so you get a Declaration ID for each box. 4. Review/edit the item information, then click “Calculate duties” to get the duty costs and associated processing/clearance fees for your shipment. 5. Pay in your own currency. Payment covers both duties and the clearance/processing fee. 6. Present your QR code/Declaration ID at drop-off to confirm duties are prepaid. If you have questions, please contact our support team at support@zonos.com. Who It’s For: Individuals and small businesses shipping to the United States, plus postal operators needing a compliant prepayment solution. Compliance Note: U.S. regulations require prepaid duties for postal shipments under $2500 USD (effective Jul 24, 2026). Zonos Prepay ensures compliance and eliminates delays.

Screenshots

Canada Post4 screens
Zonos3 screens

Verdict

The call

The clearest difference is rating: Canada Post at 4.6 against Zonos's 3.2. Canada Post also leads on ratings volume (5.1K vs 27) and review sentiment (22% vs 7%). Zonos's advantage is ads (none vs shown). On price, update cadence, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Canada Post holds the better App Store score, 4.6 against 3.2. That said, the two scores are not equally well evidenced: Canada Post has 5.1K ratings behind it against 27, so its average is the more settled of the two. Written reviews point the same way: 22% of Canada Post's written reviews are positive against 7% of Zonos's.

UpkeepUpdate frequency

Canada Post ships an update every 3 weeks, Zonos every 2 weeks. Both last shipped on November 4, 2026.

Scorecard5 real differences · 5 level
Canada Post versus Zonos: the parameters behind the verdict, then further details
ParameterCanada PostZonos
PriceFreeFree
Rating4.6 (5.1K ratings) — better3.2 (27 ratings)
Positive reviews22.2% of reviews — better6.9% of reviews
Number of ratings5.1K — better27
Update frequencyEvery 3 weeksEvery 2 weeks — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supported — betterFree with in-app purchases
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS16.015.1 — better
Further details — not scored
Size121 MB73 MB
Age rating17+4+
DeveloperCanada Post CorporationZonos

Customer experience

Canada Post

All ratings5,040 ratings
Positive89.6%
Neutral2.4%
Negative8.0%
Written reviews1,024 reviews
Positive22.2%
Neutral6.4%
Negative71.4%

Zonos

All ratings26 ratings
Positive57.7%
Neutral0.0%
Negative42.3%
Written reviews260 reviews
Positive6.9%
Neutral3.5%
Negative89.6%

User reviews

Canada Post

From 5.1K App Store ratings

What we love

  • 👍 Good app
  • 🚀 Convenient tracking
  • 🚀 Useful features
  • 👍 Reliable service
  • 👍 Easy to use

Room to improve

  • 🐛 Bugs and glitches
  • 🔍 Inaccurate tracking information
  • 🔍 Delayed updates
  • 🔍 Lack of details
  • 🔍 Useless for actual mail delivery

Zonos

From 27 App Store ratings

What we love

  • ⭐ Quickly calculates US duties

Room to improve

  • 🐛 Keeps crashing
  • 🐛 Incorrect HTS codes being generated
  • 🐛 Crashes midway through process
  • 🐛 Errors out constantly
  • 🐛 Crashes at every moment

Bugs and requests

Canada Post

Reported bugs

5 issues
  • Frequent sign-outs and login issues
  • Inability to access 'MyMail' feature
  • Tracking information not updating properly
  • App crashes and freezes
  • Incompatibility with certain devices/OS versions

Requested features

5 requests
  • Improve mail notification features
  • Provide more detailed tracking information
  • Allow payment of duties/taxes within the app
  • Improve identity verification process
  • Streamline app navigation and design

Zonos

Reported bugs

17 issues
  • Keeps crashing
  • Incorrect HTS codes being generated
  • Crashes midway through process
  • Errors out constantly
  • Crashes at every moment
Show 12 more
  • Can't get past verification
  • No Verification Code Sent
  • Cannot select made in USA
  • App does NOT open
  • No place to edit incorrect classifications
  • Inaccurate and AI based
  • App is glitchy and does not work
  • Extremely frustrating and it's simply impossible to get a 13 digit code required by CANADA post
  • Bad AI
  • Glitch
  • Erroneous and AI driven
  • Every item I photograph comes up as being made in China

Requested features

2 requests
  • Allow manual adjustment of HTS codes
  • Recognize MFN duty-free HS codes and allow for a $0 duty prepay option

In-app purchases

None

Canada Post

No in-app purchases

None

Zonos

No in-app purchases

Questions

Is Canada Post free?
Canada Post is free to download, with no in-app purchases.
Is Zonos free?
Zonos is free to download, with no in-app purchases.
Which has better reviews, Canada Post or Zonos?
Canada Post is rated higher. Canada Post averages 4.6 out of 5 from 5.1K ratings, while Zonos averages 3.2 from 27 ratings.
Do Canada Post or Zonos have ads?
Canada Post shows ads; Zonos does not.
Which is updated more often, Canada Post or Zonos?
Canada Post ships an update every 3 weeks, and Zonos every 2 weeks. Most recently, Canada Post was updated on November 4, 2026 and Zonos on November 4, 2026.

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