Canada Post User Reviews

Customer Experience

Positive experience23.0% of reviews
Neutral6.5% of reviews
Negative experience70.4% of reviews

~ Based on 886 written reviews from the US App Store.

What users say

Is Canada Post Safe?

Canada Post appears safe based on user ratings. AppsHunter Safety Score for Canada Post is 92/100.

This assessment is based on 4,868 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.7% of ratings point to a safe experience
2.4% of ratings suggest some concerns
7.9% of ratings point to a risky experience

~ Based on 4,868 App Store ratings for Canada Post.

Is Canada Post Legit?

Canada Post appears to be a legitimate app. AppsHunter Legitimacy Score for Canada Post is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

My mail

I’ve entered all my details correctly and it can’t verify me - garbage app

MyMail doesn’t work.

The MyMail feature doesn’t work at all. All it does is show the confirm account info screen and when I hit continue with all the correct info, the screen just pops up again. Why make a feature like this that doesn’t even work properly?

Can’t even log in

Set up an account as instructed. Chose a valid user name and password. Asked to verify account via an e-mailed link, which I did. Then all I had to do was log in. “User name or password does not match our records”. Three attempts (correct info entered each time) and now locked out of the account until I contact them.
Forget it. Already more hassle than it’s worth.
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Using the app

Why are we e forced to do this? Hire actual people!!!!

Best

Best deliveries

Cant sign up?

Signed up, verified email, clicked the email button back into the app and i wasnt signed in. Signed in again twice, and the password i set isnt working. I went to reset it and got a 'something went wrong' page.

Slow & Glitchy

Everything takes forever to load, and you I had to complete the same task multiple times for it to work.

Awful

Terrible app. Terrible notification system. Nothing corresponds with reality. Mail delivered without any notification at all. Mail arrives days after it was supposed to. Mail showing as being on the way or delivered that never arrives. I really can't tell if it's the postal worker or the system itself but it doesn't really matter: Canada Post's days are numbered if this is the best they can do.
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Honest Review

Pretty slow. Was supposed to arrive August the 10th but it is not here till August of 19.

Too difficult

I consider myself tech savvy and use more than 10 apps frequently. I found the set up of this new mail app quite impossible to get done

Pas fort ...

Après m'être inscrit aux avis par texto, quelle surprise de voir que le livreur était passé sans avis. Lorsque nous avons besoin de ça ... pas fort fort ... De plus un appel devait être fait 30 min avant la livraison.

Customs forms frustration

When trying to fill out the customs forms I had to leave the page to get the return address and when that happened I had to start the form all over. Very annoying

First Try - Not

Typical Canada Post - I use a password manager and upon first try getting into the app, it says “info doesn’t match what’s on file”. I have to call FFS.

Not working

I tried for two days in a row to put a hold on my mail and the website would not work

Bugs

Their app isn't fully ready it seems. No matter how many times I re enter my adress the way it's written on my Id, when i save it retypes the postal code without space and changes my adress to english which made the Id verification fail. Their id system should use a scan of your ID instead of a third party. Very cool idea, if it worked, but honestly who has time to go to a post office and wait in line just to validate their identity for working their app? Please fix. Thanks
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Not an app for everything

Typical government propaganda from a failing corporation that has a less than useful app for business or anything else

Service

Love the service

Isn’t easy

Id validation … now I have to go to a post office. Really?

Application Courrier

Vraiment difficile d’accès…sans avoir rien demandé on nous envoie un carton pour nous inscrire à votre service de courrier. Après un processus d’inscription plutôt compliqué, carton ne fonctionne pas.

Moving mail transfer

I have received only 2 pieces of redirected mail in 6 months. Not sure where it all has gone. 😡