Canada Post User Reviews

Customer Experience

Positive experience22.1% of reviews
Neutral6.5% of reviews
Negative experience71.4% of reviews

~ Based on 952 written reviews from the US App Store.

What users say

Is Canada Post Safe?

Canada Post appears safe based on user ratings. AppsHunter Safety Score for Canada Post is 92/100.

This assessment is based on 4,868 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.7% of ratings point to a safe experience
2.4% of ratings suggest some concerns
7.9% of ratings point to a risky experience

~ Based on 4,868 App Store ratings for Canada Post.

Is Canada Post Legit?

Canada Post appears to be a legitimate app. AppsHunter Legitimacy Score for Canada Post is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

now theres ads

This app was always very simple to use and well designed but lately they added ads and I cannot bare the sight of them. Id rather just keep an internet tab open to check on my tracking manually

Useless

App password recovery function does not work. App is a waste of Canadian taxpayer dollars.

Poor sign in system

Poor

Livraison

Service fiable

Bad service

One star this website is terrible

Poor Service

Had an expensive item shipped from Ontario to Alberta. Was supposed to arrive five days ago, got delayed and was supposed to arrive via updated tracking, sat around all day, waiting for the item never showed up! Now I am told the item is lost and they have no idea where it is and it could be weeks before they find it! Not able to talk to a live person, they like talking via text so they can control the conversation and the person I was talking to would not answer questions that were pertinent and ignore them instead. No wonder people have given up on Canada Post! Such an amateur operation compared to the other delivery service services. I will never trust them again because they can’t get their act together and that’s why they’re losing so much money.
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All I want is a postal code.

Not easy

Wtf

I’ve only used the post office a few times over the last few yrs. Two out of three of my packages either got lost, or took over two weeks to receive. If it wasn’t my medicine, I wouldn’t be upset. No wonder the post office is dying

What happened Canada Post?

Not too handy

Very challenging trying to set up an account and log in

Could be better

One improvement I would suggest for the Canada Post app is better notifications for missed deliveries. If a delivery was attempted and the package is being taken to a post office for pickup, it would be very helpful to receive a notification as soon as the package has arrived at the post office and is ready to be picked up. This would save customers from having to keep checking the tracking information or going to the post office before the package is actually available.
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Problem submission

I went to report an issue with the “My Mail” feature and it asks for date and time. When you enter a time it says it is in the wrong format and asked for it to be entered mm/dd/yyyy
So when I tried that too it didn’t work. I tried every combination for time or date and it still down work.

I assume some manager is getting another bonus for no errors or problems with the website.

Completely useless and what we all come to expect from Canada Post
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Ads? Always logged out

Recently being served ads and constantly being logged out.

l

server and sign an issues constantly

Doesn’t work properly for Quebec residents

Waste of time. I setup an account online and verified my identity to use MyMail. I then logged onto the mobile app and it wants me to reverify again except I’m out of attempts.

Canada Post predicts your address… the website predicts in English and the mobile app predicts in French. Your tech isn’t smart enough to know it’s the same address. Now I’m forced to go into a Post Office. Better alternative, I just deleted your app and moved on with my day.
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Timbres lettres

C’est difficile de trouver le tarif des timbres

My Plan For Canada Post

Start an online store that sells more reliable products than Amazon.

Our government has given US companies like Amazon full control to rip hard working Canadians off every chance they can get and I’m tired of being scammed to pad investor pockets.

The Canadian Trading Post by Canada Post

How does that sound?

Love the app btw!!
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Pretty mediocre

The app signs me out just about every time I try to use it, and I have to do a dance just to get signed back in. The scheduled delivery date on my last shipment changed twice, and neither one was correct.

The delivery process is abhorrently bad

I had ordered my package to be delivered for the 1st of September only for my package to be pushed back to the 8th and then they had the audacity to push my package back to the 15th of this month. To anybody who is reading my review i plead with you to use any other delivery service as they would be better than them UPS PUROLATOR anything besides canada post. If i could give them a 0 star or negative star review i would
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Mr mailman

As an employee, I have to say the corporate system is not user friendly at all. And it cannot support the MyMail app and MySAP with different IDs.

Always in Strike!

App crashes immediately after launch with "unexpected error" message to be expected