Comparison

Canada Post vs Purolator

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Canada Post

Manage all your mail and package deliveries with ease. Track shipments, receive real-time updates, and pay duties and taxes instantly. Find nearby post offices and simplify international shipping.

Highlights
  • Track packages instantly by scanning barcodes
  • Receive daily mail updates with MyMail
  • Pay duties and taxes securely
  • Get real-time delivery alerts
  • Find post offices and shipping rates
  • Simplify international shipping
  • Customize delivery preferences
Features
Read full description

Whether you’re tracking a package, checking what’s coming to your doorstep or paying duties and taxes with a tap, it makes it all quick and easy. Here is what you can do on the iPhone app:  • Track packages in an instant. Just scan the barcode, no typing required. • See what mail is on the way. Get daily updates with MyMail. • Pay duties and taxes. Use Apple Pay®, Google Pay™ or a credit card for fast, secure payments and other self-serve options. • Never miss a delivery. Receive real-time alerts via push, text or email. • Got a question? Our virtual assistant is ready to help, anytime. • Find what you need fast. Look up nearby post offices, shipping rates or postal codes in seconds. • Simplify international shipping. Complete mandatory customs forms online with ease. • Pick up at your convenience. Choose the post office that works for you with FlexDelivery™. • Confirm delivery. Get photo confirmation when your package is delivered. • Access your business card instantly. Scan and save your Solutions for Small Business™ card. • Make it your own. Customize delivery preferences. • Returns made easier. Start a return by scanning your prepaid label with Self Scan. Questions or suggestions? Share your feedback by leaving a review or contact us at mobile.apps@canadapost.ca Download the Canada Post app now and experience a smarter way to manage your mail!

About

Purolator

Manage all your shipping needs from your mobile device. Create shipments, track packages in real-time, get transit estimates, and schedule pickups. Find nearby shipping locations and receive proactive notifications for shipment updates.

Highlights
  • Create shipments
  • Track shipments
  • Get estimates and transit times
  • Schedule pickups
  • Find shipping locations
  • Proactive notifications
Features
Read full description

Get estimates, schedule pickups, create and track your shipments. Whether you’re at the office, or on-the-go, Purolator can help you stay connected to your business. That’s why we have the Purolator mobile app, designed to keep up with your busy schedule. Purolator’s mobile app gives you increased visibility and control of your shipments. With the app, you can easily create, manage and track your shipments from any mobile device anywhere, and anytime. Purolator’s Mobile App features: NEW! Create a Shipment Easily create a Credit Card or account-based shipment right from your mobile device and ship to anywhere in Canada. You can print the shipping label at home, work or from one of our 140+ shipping centres. Don’t have access to a printer? We’ll scan your shipment’s QR code when you visit one of our shipping centres. Shipment Tracking Check the latest status of your shipment while you are on-the-go. Easily access tracking details including when your shipment is in-transit or delivered. Estimates and Transit Times Easily obtain transit times and account-based estimates to help you select the best shipping option to meet your needs. Schedule Pickups Schedule a convenient time for Purolator to pick up from your location. Location Finder Save time by using GPS to locate your nearest Purolator shipping location, and view store hours and latest drop-off times so you can ship at your own convenience. Proactive Notifications Better manage your business priorities by simply subscribing to receive instant updates of shipments at your fingertips. Support Contact us directly by calling or emailing Customer Service.

Screenshots

Canada Post4 screens
Purolator4 screens

Verdict

The call

The clearest difference is rating: Canada Post at 4.6 against Purolator's 3.3. Canada Post also leads on ratings volume (4.9K vs 47) and review sentiment (22% vs 2%). Purolator's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, update cadence, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Canada Post holds the better App Store score, 4.6 against 3.3. That said, the two scores are not equally well evidenced: Canada Post has 4.9K ratings behind it against 47, so its average is the more settled of the two. Written reviews point the same way: 22% of Canada Post's written reviews are positive against 2% of Purolator's.

UpkeepUpdate frequency

Canada Post ships an update every 3 weeks, Purolator every 2 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

Scorecard5 real differences · 5 level
Canada Post versus Purolator: the parameters behind the verdict, then further details
ParameterCanada PostPurolator
PriceFreeFree
Rating4.6 (4.9K ratings) — better3.3 (47 ratings)
Positive reviews22.1% of reviews — better1.8% of reviews
Number of ratings4.9K — better47
Update frequencyEvery 3 weeksEvery 2 weeks — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS16.016.0
Further details — not scored
Size149 MB31 MB
Age rating17+4+
DeveloperCanada Post CorporationPurolator Inc.

Customer experience

Canada Post

All ratings4,868 ratings
Positive89.7%
Neutral2.4%
Negative7.9%
Written reviews952 reviews
Positive22.1%
Neutral6.5%
Negative71.4%

Purolator

All ratings47 ratings
Positive57.4%
Neutral4.3%
Negative38.3%
Written reviews399 reviews
Positive1.8%
Neutral3.5%
Negative94.7%

User reviews

Canada Post

From 4.9K App Store ratings

What we love

  • 👍 Good app
  • 🚀 Convenient tracking
  • 🚀 Useful features
  • 👍 Reliable service
  • 👍 Easy to use

Room to improve

  • 🐛 Bugs and glitches
  • 🔍 Inaccurate tracking information
  • 🔍 Delayed updates
  • 🔍 Lack of details
  • 🔍 Useless for actual mail delivery

Purolator

From 47 App Store ratings

What we love

  • ✅ Reliable delivery service (when functioning)
  • 📦 Basic package tracking capability
  • ⚡ Quick access to shipment information (previously)

Room to improve

  • 🤖 Forced AI chatbot replacing functional tracking interface
  • 💾 Cannot save or retain tracking numbers
  • 📊 No tracking history or list view available
  • 🔄 Must re-enter tracking number every single time
  • ❌ Chatbot provides minimal/vague information

Bugs and requests

Canada Post

Reported bugs

5 issues
  • Frequent sign-outs and login issues
  • Inability to access 'MyMail' feature
  • Tracking information not updating properly
  • App crashes and freezes
  • Incompatibility with certain devices/OS versions

Requested features

5 requests
  • Improve mail notification features
  • Provide more detailed tracking information
  • Allow payment of duties/taxes within the app
  • Improve identity verification process
  • Streamline app navigation and design

Purolator

Reported bugs

14 issues
  • Chatbot fails to recognize valid tracking numbers
  • App crashes when entering tracking information
  • Tracking numbers display with invalid prefix (equal sign)
  • App freezes for extended periods
  • Tracking feature shows 'under maintenance' for weeks
Show 9 more
  • Website tracking works but app shows 'no shipment found'
  • Cannot copy/paste tracking numbers properly
  • App won't accept tracking numbers from US origins
  • Notification system sends updates 24+ hours late
  • Chatbot asks repetitive questions and loops infinitely
  • Barcode scanner removed without replacement
  • App opens browser popup instead of native tracking
  • Previous tracked parcels deleted after updates
  • Login functionality removed in recent updates

Requested features

14 requests
  • Restore original tracking list/dashboard interface
  • Allow saving and managing multiple tracking numbers
  • Implement barcode scanning functionality
  • Add in-app push notifications for tracking updates
  • Include detailed tracking history and timeline view
Show 9 more
  • Allow custom nicknames for tracked shipments
  • Make AI chatbot optional, not mandatory
  • Add dark mode support
  • Improve font size and accessibility options
  • Enable shipment redirection and delivery management
  • Provide estimated delivery time (ETA) information
  • Support for longer address formats and custom fields
  • Sync app with online account
  • Allow tracking of packages from other senders without manual entry

In-app purchases

None

Canada Post

No in-app purchases

None

Purolator

No in-app purchases

Questions

Is Canada Post free?
Canada Post is free to download, with no in-app purchases.
Is Purolator free?
Purolator is free to download, with no in-app purchases.
Which has better reviews, Canada Post or Purolator?
Canada Post is rated higher. Canada Post averages 4.6 out of 5 from 4.9K ratings, while Purolator averages 3.3 from 47 ratings.
Do Canada Post or Purolator have ads?
Canada Post shows ads; Purolator does not.
Which is updated more often, Canada Post or Purolator?
Canada Post ships an update every 3 weeks, and Purolator every 2 weeks. Most recently, Canada Post was updated on September 22, 2026 and Purolator on September 24, 2026.

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