Comparison

Purolator vs Payworks Self Service

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Purolator

Manage all your shipping needs from your mobile device. Create shipments, track packages in real-time, get transit estimates, and schedule pickups. Find nearby shipping locations and receive proactive notifications for shipment updates.

Highlights
  • Create shipments
  • Track shipments
  • Get estimates and transit times
  • Schedule pickups
  • Find shipping locations
  • Proactive notifications
Features
Read full description

Manage your shipments anytime, anywhere with the Purolator Mobile App.   Get estimates, schedule pickups, create and track your shipments from any mobile device anywhere, and anytime.   Whether you’re at the office, or on-the-go, Purolator can help you stay connected to your business. That’s why we have the Purolator mobile app, designed to keep up with your busy schedule.   Purolator’s Mobile App features:  Shipment Tracking Stay up to date on your shipments with convenient access to tracking details and delivery status directly from the app. Create a Shipment Easily create an account-based shipment right from your mobile device and ship to anywhere in Canada. You can print the shipping label at home, work or from one of our 140+ shipping centres. Don’t have access to a printer? We’ll scan your shipment’s QR code when you visit one of our shipping centres. Estimates and Transit Times Easily obtain transit times and account-based estimates to help you select the best shipping option to meet your needs. Proactive Notifications Receive instant updates and stay informed about important delivery milestones through the app notifications. Location Finder Save time by using GPS to locate your nearest Purolator shipping location, and view store hours and latest drop-off times so you can ship at your own convenience. Support Contact us directly by calling or emailing Customer Service.

About

Payworks Self Service

Access your pay information and manage your work schedule from anywhere. View pay statements, submit time off requests, clock in/out, and update personal details. Secure login with biometrics is available.

Highlights
  • View pay statements and history
  • Submit time off requests
  • Clock in/out of shifts
  • View work calendar and team schedules
  • Request and take shift coverage
  • Update personal employee information
  • Biometric login
Read full description

Important: Your employer must be a Payworks client and you must have an email login in order for you to use the app. You can now self-enrol for email login directly from the app. Whether you’re logging in from work or home, on the bus or the beach, Payworks Self Service gives you quick and convenient access to your pay information and lets you manage your time – on and off the clock – when (and where!) you need it. Through the Payworks Self Service app, you have convenient access to: - View your pay statements and pay history. - Submit time off requests and check your time off balances. - Clock in and out of shifts and breaks using Web time or Timesheets. - View your work Calendar, including your shifts, pending time off requests, and your team’s schedule to help plan and coordinate. - Request shift coverage, view and take action on available shifts. - Receive push notifications for available shifts, with more notifications to come! - Update your personal employee information, like your address or emergency contacts directly from the app. - Admin users can now view and action pending Time-Off Requests directly in the app. Best of all, you can authenticate and log in using biometrics (like your fingerprint or facial recognition) for fast and secure access. We’re continually adding features to the Payworks Self Service App. Log in or check back here to see what’s new! Seeking support? Please contact your company’s Payroll Administrator or HR department for assistance. Due to privacy protection, Payworks Client Service Representatives and social media account moderators are unable to support individual employee Self Service inquiries. Feature availability is subject to your employer’s Payworks subscription and may vary accordingly.

Screenshots

Purolator4 screens
Payworks Self Service4 screens

Verdict

The call

The clearest difference is review sentiment: Payworks Self Service at 16% against Purolator's 2%. Purolator's advantage is update cadence (fortnightly vs every 5 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Purolator ships an update fortnightly, Payworks Self Service every 5 weeks. The most recent releases landed on October 29, 2026 and October 27, 2026 respectively.

Scorecard2 real differences · 8 level
Purolator versus Payworks Self Service: the parameters behind the verdict, then further details
ParameterPurolatorPayworks Self Service
PriceFreeFree
Rating3.3 (47 ratings) — better—
Positive reviews2.2% of reviews16.4% of reviews — better
Number of ratings47 — better—
Update frequencyFortnightly — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad — betteriPhone
Requires iOS16.016.0
Further details — not scored
Size32 MB14 MB
Age rating4+4+
DeveloperPurolator Inc.Payworks Inc.

Customer experience

Purolator

All ratings47 ratings
Positive57.4%
Neutral4.3%
Negative38.3%
Written reviews409 reviews
Positive2.2%
Neutral3.4%
Negative94.4%

Payworks Self Service

Written reviews55 reviews
Positive16.4%
Neutral5.5%
Negative78.2%

Bugs and requests

Purolator

Reported bugs

14 issues
  • Chatbot fails to recognize valid tracking numbers
  • App crashes when entering tracking information
  • Tracking numbers display with invalid prefix (equal sign)
  • App freezes for extended periods
  • Tracking feature shows 'under maintenance' for weeks
Show 9 more
  • Website tracking works but app shows 'no shipment found'
  • Cannot copy/paste tracking numbers properly
  • App won't accept tracking numbers from US origins
  • Notification system sends updates 24+ hours late
  • Chatbot asks repetitive questions and loops infinitely
  • Barcode scanner removed without replacement
  • App opens browser popup instead of native tracking
  • Previous tracked parcels deleted after updates
  • Login functionality removed in recent updates

Requested features

14 requests
  • Restore original tracking list/dashboard interface
  • Allow saving and managing multiple tracking numbers
  • Implement barcode scanning functionality
  • Add in-app push notifications for tracking updates
  • Include detailed tracking history and timeline view
Show 9 more
  • Allow custom nicknames for tracked shipments
  • Make AI chatbot optional, not mandatory
  • Add dark mode support
  • Improve font size and accessibility options
  • Enable shipment redirection and delivery management
  • Provide estimated delivery time (ETA) information
  • Support for longer address formats and custom fields
  • Sync app with online account
  • Allow tracking of packages from other senders without manual entry

Payworks Self Service

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Purolator

No in-app purchases

None

Payworks Self Service

No in-app purchases

Questions

Is Purolator free?
Purolator is free to download, with no in-app purchases.
Is Payworks Self Service free?
Payworks Self Service is free to download, with no in-app purchases.
Do Purolator or Payworks Self Service have ads?
Neither Purolator nor Payworks Self Service shows ads.
Which is updated more often, Purolator or Payworks Self Service?
Purolator ships an update fortnightly, and Payworks Self Service every 5 weeks. Most recently, Purolator was updated on October 29, 2026 and Payworks Self Service on October 27, 2026.

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