Purolator vs Payworks Self Service
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Purolator
Manage all your shipping needs from your mobile device. Create shipments, track packages in real-time, get transit estimates, and schedule pickups. Find nearby shipping locations and receive proactive notifications for shipment updates.
- Create shipments
- Track shipments
- Get estimates and transit times
- Schedule pickups
- Find shipping locations
- Proactive notifications
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Manage your shipments anytime, anywhere with the Purolator Mobile App. Get estimates, schedule pickups, create and track your shipments from any mobile device anywhere, and anytime. Whether you’re at the office, or on-the-go, Purolator can help you stay connected to your business. That’s why we have the Purolator mobile app, designed to keep up with your busy schedule. Purolator’s Mobile App features: Shipment Tracking Stay up to date on your shipments with convenient access to tracking details and delivery status directly from the app. Create a Shipment Easily create an account-based shipment right from your mobile device and ship to anywhere in Canada. You can print the shipping label at home, work or from one of our 140+ shipping centres. Don’t have access to a printer? We’ll scan your shipment’s QR code when you visit one of our shipping centres. Estimates and Transit Times Easily obtain transit times and account-based estimates to help you select the best shipping option to meet your needs. Proactive Notifications Receive instant updates and stay informed about important delivery milestones through the app notifications. Location Finder Save time by using GPS to locate your nearest Purolator shipping location, and view store hours and latest drop-off times so you can ship at your own convenience. Support Contact us directly by calling or emailing Customer Service.
Payworks Self Service
Access your pay information and manage your work schedule from anywhere. View pay statements, submit time off requests, clock in/out, and update personal details. Secure login with biometrics is available.
- View pay statements and history
- Submit time off requests
- Clock in/out of shifts
- View work calendar and team schedules
- Request and take shift coverage
- Update personal employee information
- Biometric login
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Important: Your employer must be a Payworks client and you must have an email login in order for you to use the app. You can now self-enrol for email login directly from the app. Whether you’re logging in from work or home, on the bus or the beach, Payworks Self Service gives you quick and convenient access to your pay information and lets you manage your time – on and off the clock – when (and where!) you need it. Through the Payworks Self Service app, you have convenient access to: - View your pay statements and pay history. - Submit time off requests and check your time off balances. - Clock in and out of shifts and breaks using Web time or Timesheets. - View your work Calendar, including your shifts, pending time off requests, and your team’s schedule to help plan and coordinate. - Request shift coverage, view and take action on available shifts. - Receive push notifications for available shifts, with more notifications to come! - Update your personal employee information, like your address or emergency contacts directly from the app. - Admin users can now view and action pending Time-Off Requests directly in the app. Best of all, you can authenticate and log in using biometrics (like your fingerprint or facial recognition) for fast and secure access. We’re continually adding features to the Payworks Self Service App. Log in or check back here to see what’s new! Seeking support? Please contact your company’s Payroll Administrator or HR department for assistance. Due to privacy protection, Payworks Client Service Representatives and social media account moderators are unable to support individual employee Self Service inquiries. Feature availability is subject to your employer’s Payworks subscription and may vary accordingly.
Screenshots
Verdict
The clearest difference is review sentiment: Payworks Self Service at 16% against Purolator's 2%. Purolator's advantage is update cadence (fortnightly vs every 5 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Purolator ships an update fortnightly, Payworks Self Service every 5 weeks. The most recent releases landed on October 29, 2026 and October 27, 2026 respectively.
| Parameter | Purolator | Payworks Self Service |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (47 ratings) — better | — |
| Positive reviews | 2.2% of reviews | 16.4% of reviews — better |
| Number of ratings | 47 — better | — |
| Update frequency | Fortnightly — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 32 MB | 14 MB |
| Age rating | 4+ | 4+ |
| Developer | Purolator Inc. | Payworks Inc. |
Customer experience
Purolator
Payworks Self Service
Bugs and requests
Purolator
Reported bugs
14 issues- Chatbot fails to recognize valid tracking numbers
- App crashes when entering tracking information
- Tracking numbers display with invalid prefix (equal sign)
- App freezes for extended periods
- Tracking feature shows 'under maintenance' for weeks
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- Website tracking works but app shows 'no shipment found'
- Cannot copy/paste tracking numbers properly
- App won't accept tracking numbers from US origins
- Notification system sends updates 24+ hours late
- Chatbot asks repetitive questions and loops infinitely
- Barcode scanner removed without replacement
- App opens browser popup instead of native tracking
- Previous tracked parcels deleted after updates
- Login functionality removed in recent updates
Requested features
14 requests- Restore original tracking list/dashboard interface
- Allow saving and managing multiple tracking numbers
- Implement barcode scanning functionality
- Add in-app push notifications for tracking updates
- Include detailed tracking history and timeline view
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- Allow custom nicknames for tracked shipments
- Make AI chatbot optional, not mandatory
- Add dark mode support
- Improve font size and accessibility options
- Enable shipment redirection and delivery management
- Provide estimated delivery time (ETA) information
- Support for longer address formats and custom fields
- Sync app with online account
- Allow tracking of packages from other senders without manual entry
Payworks Self Service
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Purolator
No in-app purchases
Payworks Self Service
No in-app purchases






