It does what it sets out to do
In the past 2 years or so that I’ve had my grill, the app has been solid. No crashes, no bugs ever found. I love having controls and starting the grill from anywhere. Any connection issues are not the fault of the app but the grill and Wi-Fi networks, yet I have had none. The whole setup has been absolutely solid.
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App has gone downhill
Prior to the recent update (over a year ago) your device(s) could be started from the app; I run two off the app. I understand removing that feature for safety reasons with some users neglecting to remove their fabric covers prior to start-up; and other users reporting random start-ups. However, the last update removed/lost notification alerts that were very helpful: timer and probe alerts. The timer can overlook because I can set a timer on my phone. The probe temp alert is less forgivable as I cook to temp, not time. The loss of temp alerts makes overnight cooks much more difficult. One app convenience is lost and temp alerts must come from a secondary source, a big loss to the reliability of the Grilla brand.
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Getting worse with time
Can’t adjust temp with app. Can’t set probe temp with app. When I “could” set probe temp with app it never alerted me when temp was reached. Customer service responds and says they’ll look into issues. Never improves.
Never worked
The WiFi connection never worked. I can set it up using the app and the unit says the WiFi connection was successful, but it immediately loses wifi connection after setup. Reached out to the company for help and they couldn’t figure it out. They said it was bc I was using a VPN or the unit needed its own dedicated 2.4ghz channel, or something else. Nothing fixed the problem. The app is worthless if the unit can’t hold a wifi connection.
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WiFi is a joke
I have called them several times, emailed them several times. We have not figured out how to get my grill to be on the Wi-Fi network 2.4 gigabytes. The emailed me told me to upgrade to a version that is not published, a .18 version the .17 on the App Store. Totally frustrated
It’s pretty decent
Is there room for improvement? Sure.
Does it work well?
Basic but I think it’s pretty good.
However, it does hiccup sometimes and lose connection which is why I give it 4 stars, But once I do a reset and delete the grill from the app and add it back it works fine. (I’ve Owned the grill for 3 years I’ve done this 3-4 times).
Best part of using the app imo, and unlike most of the competitors I can be completely away from the grill and turn it on/off… Also control / monitor temps like others and Prob function works decent too!
So as I said … 4 stars !
Does it work well?
Basic but I think it’s pretty good.
However, it does hiccup sometimes and lose connection which is why I give it 4 stars, But once I do a reset and delete the grill from the app and add it back it works fine. (I’ve Owned the grill for 3 years I’ve done this 3-4 times).
Best part of using the app imo, and unlike most of the competitors I can be completely away from the grill and turn it on/off… Also control / monitor temps like others and Prob function works decent too!
So as I said … 4 stars !
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Not connecting, again, after multiple calls and help from a tech.
I’ve called Grilla grill about the problem a few times. They told me it had to do with 2.4 not 5.0 connection. We have both. So I had a really savvy internet technician come out who set up the grill with a dedicated 2.4 specifically for the grill. This guy knows his stuff. He’s set up whole house, and does internet/computer tech work for a living. A booster is within approx 10 feet of the grill. It worked for a full day, yet here I am back to the same problem of it not connecting. The problem is definitely not my internet. I have no other problems with any other device in the house. I like the grill but the app is useless. So now I go out every few minutes to check the temperature. Oh, the plug in thermometer which came with the grill is off by 20 degrees. I tested it against a thermapen and a regular meat thermometer. The tech got it working. But since I updated to the newest iPhone it’s quit working again. Gotta call the tech again and drop some more money on this app and grill. Took me 1 hour to get the grill back online. I’m considering scrapping this smoker and buying a Traeger. Wish I could give this app 0 stars.
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Useless
Doesn’t recognise my password then fails to send me an email to reset the password. Seems a common issue and why do you have to log in to use your smoker anways. Total junk app!
Can’t use it
Can’t even log in because the app needs me to make an account but refuses to send verification email no matter how many times I try or hit resend. You need to log in to use the stupid app but it’s impossible to create an account so the app and the wifi functions on the smoker are completely useless without
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Worthless
The fact connecting this so difficult and keeping it connected makes this smoker as a whole so much worse.
Garbage
Just like everybody says, absolute garbage. Never connects , and when it finally does, it disconnects. Absolute waste. It was a selling point for my smoker. Beyond aggravated and disappointed. Should have bought a Trager
Can’t use it
Can’t even log in because the app refuses to send verification email making the app completely useless
It works 2% of the time
It works 2% of the time the rest it’s not connected or just doing nothing
Good enough
The good: The app does provide ability to remotely mange and get status on the smoker. Virtually all options available via panel are available in app through settings. 👍
The bad: whether the app or Mammoth, but this constantly disconnects. Not WiFi as I have other devices operating at further distances in same direction. Logic for temp range alarms don’t turn off when grill is turned off. So alarms will continue to alert. Rather they should disable once cook ends. Login is little clunky in that it constantly prompts. Saving login helps but the auth portion of app needs to better cache to improve experience.
Feature request:
1) Fix temp range alarms to deactivate once cook it ended. 2) add iOS Live Activities to display realtime cook data (temp, duration and probes).
3) add counter to track cooks. Include: date, cook temps (timeseries please!), probe temps (timeseries), open field for what was cooked. The timeseries data can be intervals of 5 or 10 minutes.
4) Add ability to remotely power on with additional warning confirmation. Power on would be nice so while prepping food, the smoker can get up to temp making for a better cooking experience.
The bad: whether the app or Mammoth, but this constantly disconnects. Not WiFi as I have other devices operating at further distances in same direction. Logic for temp range alarms don’t turn off when grill is turned off. So alarms will continue to alert. Rather they should disable once cook ends. Login is little clunky in that it constantly prompts. Saving login helps but the auth portion of app needs to better cache to improve experience.
Feature request:
1) Fix temp range alarms to deactivate once cook it ended. 2) add iOS Live Activities to display realtime cook data (temp, duration and probes).
3) add counter to track cooks. Include: date, cook temps (timeseries please!), probe temps (timeseries), open field for what was cooked. The timeseries data can be intervals of 5 or 10 minutes.
4) Add ability to remotely power on with additional warning confirmation. Power on would be nice so while prepping food, the smoker can get up to temp making for a better cooking experience.
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Not connecting, again, after multiple calls and help from a tech.
I’ve called Grilla grill about the problem a few times. They told me it had to do with 2.4 not 5.0 connection. We have both. So I had a really savvy internet technician come out who set up the grill with a dedicated 2.4 specifically for the grill. This guy knows his stuff. He’s set up whole house, and does internet/computer tech work for a living. A booster is within approx 10 feet of the grill. It worked for a full day, yet here I am back to the same problem of it not connecting. The problem is definitely not my internet. I have no other problems with any other device in the house. I like the grill but the app is useless. So now I go out every few minutes to check the temperature. Oh, the plug in thermometer which came with the grill is off by 20 degrees. I tested it against a thermapen and a regular meat thermometer. The tech got it working. But since I updated to the newest iPhone it’s quit working again. Gotta call the tech again and drop some more money on this app and grill.
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Can’t login anymore
Just like the other said. App is worthless.
Ok at best
Easy to adjust temp from the app. Thats about it. Timer doesn’t do anything, no alerts/notifications when time is up. Some videos say start grill from app, not possible.
Cheap Wi-Fi Controller
Cheap Wi-Fi controller. The app is great when it connects. This is due to extremely cheap components. There is NO reason outside of being CHEAP to not have a 2.4/5Ghz Wi-Fi controller.
App is garbage
Not sure why they even have an app. Had to spend an hour connecting it, for it to work for 3 weeks, then for it to stop working during my Christmas Eve brisket. Do NOT buy this smoker if you want a working WiFi app.
Count-up timer
Add the option for the timer to count up
