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GRIND

GRIND

by Grind & Co.

5 ratings
56 reviews
🌟 Lifestyle
🍔 Food & Drink
Free

Details

Released
February 12, 2016
Updated
June 8, 2026

Features

Developer

Grind & Co.
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GRIND screenshot #1 for iPhone
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About

Order and pay for your coffee remotely at any Grind location. Skip the lines by collecting your custom drink directly from the barista. Earn and redeem loyalty points, and manage home coffee subscriptions.

✓Customise and order coffee
✓Pay remotely
✓Skip the queue for collection
✓Earn and redeem loyalty points
✓Manage Grind at Home subscriptions
Show original description

What users say about GRIND

Reviews of GRIND are mixed: the Food & Drink app is rated 4.8/5 from 5 App Store ratings. What users like most: great coffee taste, quick and easy ordering. Top complaints: slow home delivery, money trapped on virtual card. Summarized from real user reviews.

Positive things

  • ☕Great coffee taste
  • 🚀Quick and easy ordering
  • 👍User-friendly app interface
  • 💨Skip the queues
  • 📱Digital loyalty card
  • ✨New version improvements
  • 😊Staff are great

Negative things

  • ⏳Slow home delivery
  • 💸Money trapped on virtual card
  • 💰Minimum top-up of £10
  • 🤷Rewards not working
  • 📱App crashes/unstable
  • 📍Location issues
  • 💳Black card points not syncing
  • 🛒App orders more expensive than in-store
  • 🔄Confusing subscription management
  • 🚫No sign out/edit account details
  • 💳Points not added/inaccurate
  • 📍Favourite branches missing
  • 💳Black card not recognized
  • 📍Location selection limited
  • 💳Loyalty card setup issues
  • 🔄App purchases not registered
  • 💳Apple Pay requires contact details
  • ❓Location sharing mandatory
See all reviews

What's New in GRIND

4.3.0

June 8, 2026

What’s new - Refreshed app design - Updated look and feel across the app with improved layouts, spacing, and visual polish throughout. - New product customisation sheet - Rebuilt product configuration screen with a cleaner, more intuitive design for selecting options and adding items to your order. - Improved menu experience - The menu screen has been significantly updated with better navigation and a floating checkout overlay so your basket is always a tap away. - Locations screen upgrade - Enhanced venue browsing with new location pin icons and an improved selection experience. - Last order action card - Quick-access card on the home screen lets you reorder from your most recent visit. - Featured items on home feed - Highlighted products now surface on the home screen to help you discover new items. - Reconnection handling - The app now automatically refreshes your data when your internet connection is restored. Bug fixes - Fixed a crash that could occur when accessing your wallet. - Various stability and API fixes.

More

User reviews

Most RecentHighest RatedLowest Rated

Very slow home delivery

I like the coffee, but takes forever for the delivery, allow at least 5 days
RyansteerRyansteer

Takes money

Started a subscription for home delivery. Somehow ended up with money trapped on a virtual card that you cannot claim back. Dodgy practices beware.
Coiled StringCoiled String

Can’t top up less than £10

Bit frustrating that you can’t top up less than £10 or specific amounts
FgurguujhdehFgurguujhdeh

They force you to top up £10 minimum

They only allow a £10 minimum top up so you always end up with extra money on your card which is basically like forcing 1000s of customers to prove is them an interest free loan. And then after 3 coffees you’ve got a balance left over so you’re stuck with leaving them free money or topping up again
Punter23Punter23

So smooth

I have tried the house blend & love it & so do my family, also tried the light & it's a light smooth yummy coffee. Just going to order the House Special Blend ❣️which I am sure will be a special & a change for all of us who cannot get into London to one of the coffee shops. Come on Grind we need a Coffee Shop in Manchester 😊Would recommend Grind to anyone who likes a smooth delicious well rounded Coffee. Thanks Grind 😍
Show more
Stavy32Stavy32
See 51 more reviews

User experience

🐞

Reported Bugs

12 issues

Rewards don't work

Bug

App crashes frequently

Bug

Black card points not syncing

Bug

Orders not going through with PayPal or Apple Pay

Bug

App won't work without sharing location

Bug

Login issues (Facebook vs. email)

Bug

Points not added correctly

Bug

Apple Pay requires contact details after recent update

Bug

App purchases not registered

Bug

Loyalty card setup issues

Bug

Virtual card money cannot be claimed back

Bug

Home delivery is very slow

Bug
✨

Requested Features

18 requests

Allow ordering from any location, not just closest

Feature

Ability to sign out and edit account details

Feature

Fix points syncing issues for Black Card

Feature

Allow ordering custom orders for shipping

Feature

Make location sharing optional

Feature

Allow topping up less than £10

Feature

Fix rewards not working

Feature

Allow digital card for points collection

Feature

Fix app crashing issues

Feature

Fix Apple Pay requiring contact details

Feature

Fix payment issues with PayPal/Apple Pay

Feature

Fix Black Card not syncing points

Feature

Fix app purchases not registering

Feature

Fix loyalty card setup issues

Feature

Fix location issues

Feature

Fix minimum top-up issues

Feature

Fix money trapped on virtual card

Feature

Fix slow home delivery

Feature

FAQ

What can I do with the GRIND app?

The GRIND app allows you to customise, order, and pay for your coffee at any Grind location from your phone. You can also skip the queue by collecting your order directly from the barista, earn and redeem loyalty points, and manage your Grind at Home subscriptions.

How do I pay for my order?

You can pay for your coffee order using a debit/credit card, Apple Pay, or by using your existing Grind Card points. This offers a convenient and flexible way to complete your purchase directly through the app.

How does the loyalty program work?

You automatically earn points on your purchases through the app. These points can then be redeemed for free coffee or cocktails. If you already have a Grind Card, you can link it to your account to continue earning and redeeming rewards seamlessly.

Can I order coffee for pickup?

Yes, the app is designed to let you skip the queue. Once you've placed and paid for your order, your coffee will be ready for collection from the barista a few minutes later.

What is Grind at Home?

Grind at Home refers to subscription services for coffee delivered to your home. Within the app, you can subscribe to these services so you never run out of coffee, and you can also manage your existing subscriptions to fit your needs.