Very slow home delivery
I like the coffee, but takes forever for the delivery, allow at least 5 days
Takes money
Started a subscription for home delivery. Somehow ended up with money trapped on a virtual card that you cannot claim back. Dodgy practices beware.
Can’t top up less than £10
Bit frustrating that you can’t top up less than £10 or specific amounts
They force you to top up £10 minimum
They only allow a £10 minimum top up so you always end up with extra money on your card which is basically like forcing 1000s of customers to prove is them an interest free loan. And then after 3 coffees you’ve got a balance left over so you’re stuck with leaving them free money or topping up again
So smooth
I have tried the house blend & love it & so do my family, also tried the light & it's a light smooth yummy coffee. Just going to order the House Special Blend ❣️which I am sure will be a special & a change for all of us who cannot get into London to one of the coffee shops. Come on Grind we need a Coffee Shop in Manchester 😊Would recommend Grind to anyone who likes a smooth delicious well rounded Coffee. Thanks Grind 😍
Show more
Reward don’t work
Hello bought so many coffees but don’t get my rewards?
Fav app
So way to order ahead
Can seemingly only order an in-store coffee
It looks like you have to visit the actual grind website to actually make a custom order to be shipped to you. Why this limitation?
Also, searching for grind in the App Store suggests grindr first. Very different.
Also, searching for grind in the App Store suggests grindr first. Very different.
Saves valuable time!
Really useful when in a hurry arriving at Old St tube station.
A great start to the day
Ordering is so quick and easy with the app. The staff at Royal Exchange are great in particular Emma who brightens my day with great coffee and a big smile.
Coffee costs more in the app than in store
There’s no reason to use the app, since I get the same coffee in store for less - makes no sense
Looks nice but doesn’t work great
On the surface, this app looks good, but I’ve had some issues that repeat themselves.
I use it for managing a subscription I have. When I occasionally go to change my monthly order to something different, I make my mix & match selection, click ‘select’ and then on the next screen ‘save’. At this point I think my order has been saved, and I come out of the app. But then my order turns up and it’s the old order. I’ve realised now that there is ANOTHER ‘save’ button after the initial ‘select’ & ‘save’?? This seems pointless and confusing. I’d suggest removing one of these steps to avoid confusion as I’m sure this must’ve happened to lots of people!
I use it for managing a subscription I have. When I occasionally go to change my monthly order to something different, I make my mix & match selection, click ‘select’ and then on the next screen ‘save’. At this point I think my order has been saved, and I come out of the app. But then my order turns up and it’s the old order. I’ve realised now that there is ANOTHER ‘save’ button after the initial ‘select’ & ‘save’?? This seems pointless and confusing. I’d suggest removing one of these steps to avoid confusion as I’m sure this must’ve happened to lots of people!
Show more
One of the best coffee app I have seen
Really nice and well done app. One of the best coffee app I have seen
Easy to use and integrates well with Grind card
Huge improvement over the last couple of years, so much easier to use now!
Great app / great coffee
The app has great functionality and I use it all the time. Both the customer service and coffee is of a high quality from your Greenwich branch.
Nice app
Easy ordering, good vibes
Useless app
What’s the point of this app when you want to order pods, you have to create a subscription, with a free tin. I already have a damn tin.
Forced you to top up £10
It used to be able to pay every time when you purchase. Now you can only top up at least £10. And coffee is around £3.2 each.
So what can I do with £3.10 left over in the card?
So what can I do with £3.10 left over in the card?
New version is awesome!
The new version is awesome and a huge improvement! Seamless ordering of coffee on my walk towards my local Grind.
Totally unstable
Crashed everything time
