GRIND vs GAIL's Bakery
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GRIND
Order and pay for your coffee remotely at any Grind location. Skip the lines by collecting your custom drink directly from the barista. Earn and redeem loyalty points, and manage home coffee subscriptions.
- Customise and order coffee
- Pay remotely
- Skip the queue for collection
- Earn and redeem loyalty points
- Manage Grind at Home subscriptions
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The Grind® app for iPhone is the quickest and easiest way to order and pay for your coffee at any Grind. - Customise, order and pay for your coffee in any Grind, from anywhere. - Skip the queue and collect straight from the barista. - Pay using debit / credit card, Apple Pay, or with your Grind Card points. - Earn, redeem and track the points on your Grind Card. - Subscribe to Grind at Home subscriptions within the app so you never run out. - Manage your Grind at Home subscriptions within the app to make it work for you. London is a busy place, but an extra ten minutes in bed shouldn't cost you your morning coffee. With the Grind App, select a Grind, choose your drink and customise your order - with all your favourite orders saved for next time. Pay by credit card, debit card or Apple Pay, and we'll see you at the Grind for collection. Your coffee will be ready a few minutes after you place your order. Rewards are earned automatically and can be redeemed for free coffee or cocktails. If you have a Grind Card already, you can link it to your account and keep earning right where you left off.
GAIL's Bakery
Earn digital stamps with every purchase at participating bakeries. Collect stamps to redeem free bread, coffee, or barista-made drinks. Order ahead to skip the queue and browse the online shop.
- Digital stamp collection
- Earn free bread or drinks
- Order ahead for pickup
- Browse and shop online
- QR code scanning
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Introducing the GAIL's Loyalty App; perfect if you’re a regular of our bakeries. • Scan the app's QR code with every shop to receive a digital stamp. • If you spend more than £20, we'll give you an extra stamp. • Collect 9 stamps and enjoy a handcrafted loaf of bread, coffee or any barista-made drink on us. It's our little way of saying thank you. If you already know what you fancy, you can order ahead to skip the queue and have your favourites ready and waiting. The app also makes it easier to browse and shop online with GAIL’s.
Screenshots
Verdict
The clearest difference is rating: GRIND at 4.8 against GAIL's Bakery's 4.3. GRIND also leads on ads (none vs shown) and review sentiment (57% vs 26%). GAIL's Bakery's advantage is ratings volume (51 vs 5). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GRIND holds the better App Store score, 4.8 against 4.3. That said, the two scores are not equally well evidenced: GAIL's Bakery has 51 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 57% of GRIND's written reviews are positive against 26% of GAIL's Bakery's.
GRIND ships an update every 2 months, GAIL's Bakery monthly. Both last shipped on October 24, 2026.
| Parameter | GRIND | GAIL's Bakery |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (5 ratings) — better | 4.3 (51 ratings) |
| Positive reviews | 56.9% of reviews — better | 26.1% of reviews |
| Number of ratings | 5 | 51 — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.1 — better | 15.6 |
| Further details — not scored | ||
| Size | 56 MB | 50 MB |
| Age rating | 17+ | 17+ |
| Developer | Grind & Co. | Gail's |
Customer experience
GRIND
GAIL's Bakery
User reviews
GRIND
From 5 App Store ratingsWhat we love
- ☕ Great coffee taste
- 🚀 Quick and easy ordering
- 👍 User-friendly app interface
- 💨 Skip the queues
- 📱 Digital loyalty card
Room to improve
- ⏳ Slow home delivery
- 💸 Money trapped on virtual card
- 💰 Minimum top-up of £10
- 🤷 Rewards not working
- 📱 App crashes/unstable
GAIL's Bakery
From 51 App Store ratingsWhat we love
- 👍 Easy to set up and clear design
- 👍 User-friendly app
- 👍 Delicious pastries
- 👍 Excellent app
- 👍 Worth getting
Room to improve
- 🤬 Annoying marketing emails
- 🐛 Stamps not always added
- 🐛 Tills not working
- 🐛 App unable to download
- 🐛 Stamps frequently not added
Bugs and requests
GRIND
Reported bugs
12 issues- Rewards don't work
- App crashes frequently
- Black card points not syncing
- Orders not going through with PayPal or Apple Pay
- App won't work without sharing location
Show 7 moreShow fewer
- Login issues (Facebook vs. email)
- Points not added correctly
- Apple Pay requires contact details after recent update
- App purchases not registered
- Loyalty card setup issues
- Virtual card money cannot be claimed back
- Home delivery is very slow
Requested features
18 requests- Allow ordering from any location, not just closest
- Ability to sign out and edit account details
- Fix points syncing issues for Black Card
- Allow ordering custom orders for shipping
- Make location sharing optional
Show 13 moreShow fewer
- Allow topping up less than £10
- Fix rewards not working
- Allow digital card for points collection
- Fix app crashing issues
- Fix Apple Pay requiring contact details
- Fix payment issues with PayPal/Apple Pay
- Fix Black Card not syncing points
- Fix app purchases not registering
- Fix loyalty card setup issues
- Fix location issues
- Fix minimum top-up issues
- Fix money trapped on virtual card
- Fix slow home delivery
GAIL's Bakery
Reported bugs
8 issues- Tills aren't working
- The app is unable to download
- Stamps not Added
- Click and Collect not working
- Rewards disappear
Show 3 moreShow fewer
- Verification failure
- App not usable with no internet connection
- Stamps don't record
Requested features
3 requests- Add loyalty QR Code to Apple Wallet
- Option for honey or syrup
- Order history on the app
In-app purchases
GRIND
No in-app purchases
GAIL's Bakery
No in-app purchases
