Struggling but Functional
This app has a lot of potential. But as a student trying to use the service, I find it lacking. Class chats aren’t unique and spam anyone who’s signed up for the class ever. I want to be able to chat with my community without annoying everyone else!
It struggles in a lot of ways, but they keep updating which means they try!
It struggles in a lot of ways, but they keep updating which means they try!
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Annoying bug
Please fix the bug that pops up an alert every time I book a class telling me the app doesn’t have access to my calendar. I don’t want the app to have access to my calendar.
Many issues
Lots of problems. Difficult to use, notifications that mean nothing
Waitlist spam
Once you are on a waitlist, it just keeps spamming you about open spots with no clear way of stopping it..
Too many notifications
Sends notifications and emails for everything, no way to manage what gets notified e.g. I am aware my class is in 120 mins so I’d like to have the option to turn it off. It also adds to my calendar automatically which is nice so again no need to be reminded of everything.
Double bookings
It lets you double book a class. I’ll be signed up for a class and when I go to sign up for a future date of that same class it gives me the option to sign up for previous dates of that class, even though I already am. So multiple spots on a class can be taken by just one person.
Features don’t load
Conceptually, it’s a fantastic app and has been great for my aerial studio. However, I don’t know if it’s because my old XS is too old for the app or what but most features won’t load or process. I’m unable to switch between the two studios, when I go to book another class it defaults me to the other studio I’m not booking at. Also, the back button, the notification button and the shopping cart button don’t function for me. I press either of them and they don’t register. I also wish there was a dedicated section for shows and tickets. Hopefully this review will help get these concerns resolved.
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Always growing and looking out for its users
Kristy and the team are forever making this app THE best in the industry for our needs. I read a review from a year ago… and that feature came out ages ago already. If there’s an issue, which there rarely is - it’s resolved quickly. If you need support, they’re on had to help so quickly. Groovio cares and really puts the customers at the front of their development. If you aren’t with Groovio yet… you will be in the future.
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Issues as a student
While I am very aware the app is relatively new, but it would be nice as a student to be able to:
1. Remove cards on file (at the moment, you can only add a card but not remove any)
2. Disconnect from a studio (I currently have 7 studios I’m connected to; 2 of which are no longer using Groovio and I can’t remove them)
These are things I feel that should be able to be fixed from a student and not require a studio intervention.
Thanks
1. Remove cards on file (at the moment, you can only add a card but not remove any)
2. Disconnect from a studio (I currently have 7 studios I’m connected to; 2 of which are no longer using Groovio and I can’t remove them)
These are things I feel that should be able to be fixed from a student and not require a studio intervention.
Thanks
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Love Groovio!
So easy to use and saves me heaps of time. Happy I made the switch.
Could be so much better
This app could be a great way of managing classes, but it’s so buggy. There are many instances where you navigate to a page, only to find the ‘back’ arrow is not responsive - the only way to get out of the page is to quit the app and start over. Unfortunately I’m forced to use it as my studio manages their booking this way - so please please please fix these super basic things!!
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Incredibly user friendly
This app is amazing! So much easier than any other studio booking app I’ve used! Can’t wait to see what other updates there are in future 🤩
Bus owner
Such a great app from a business owner point of view! SO much thought and effort gone into it! THANK YOU
Super Groovi(o)!
This app is so easy to navigate! The notifications help me keep track of all my classes and the class counter helps me hit my goal for classes I attend!
Constant Updates
The app works but every time I go to open it, there's been an update which must be downloaded before I can use it. Also have to type in the location every single time I use the app.
Have to update app every time I log in
Too many updates. Every time I open the app an update is required.
I get that improvement is good, but it feels so clunky and is really not great when in a hurry.
I wish you could also set up a profile with pre-loaded location preferences. It’s annoying having to specify my studio every time.
I get that improvement is good, but it feels so clunky and is really not great when in a hurry.
I wish you could also set up a profile with pre-loaded location preferences. It’s annoying having to specify my studio every time.
Sam H
Progressive app that listens to its users.
Kristy and team are always making this app better and better. When we ask for a feature they look at a way of making it possible. I can’t wait to see where this goes. A huge tool for studios that saves us so much time and helps us run the business and studio management flawlessly.
Kristy and team are always making this app better and better. When we ask for a feature they look at a way of making it possible. I can’t wait to see where this goes. A huge tool for studios that saves us so much time and helps us run the business and studio management flawlessly.
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Stuck on one studio
App gets stuck on one studio. Logging out and logging back in doesn’t fix it. Deleting the app and reinstalling it doesn’t fix it. Each time logging in it takes me to a studio that isn’t linked with a location and with no option to get out of it. Really disappointing when studios only offer this platform for booking.
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Good but could improve
Great app overall, love the reminders 2 hours before, but I wish you could book more than one class at a time. It’s really frustrating to have to pay the booking fee for each individual class, when I want to book a week or two weeks worth of classes it’s tedious having to go through everything for each one
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Has potential
Not a bad app overall, but I worry it will cost businesses potential customers as days they have advertise classes on their IG reflects differently and I’m guessing incorrectly in the app.
