MoveHealth

Password requirements too complicated

Doesn't record multiple sessions

Marked complete exercise inaccessible

Keeps dropping out

Password needs changing all the time

Giving error messages about passwords not matching

Videos don't play

Sessions aren't logged

Email links to App Store don't load in app

App is up to date but doesn't work

Audio track is played repeatedly

Shutting down app messes up set tracking

Asked for email/password, said wrong password

No email for password reset

No ability to correct mistakes

Font is way too small

Intuitive user interface is confusing and badly designed

Images zoom into the center of the image

Hierarchy of the text is very weak

UI and UX doesn't feel designed with user in mind

Constantly having to confirm decisions

App asks for every bit of personal data

Cannot skip an exercise

Cannot edit an exercise

Cannot change the order of exercises

Clicking on exercise 2 in superset bumps to exercise 1

Wastes time clicking through superset

Unable to edit results

Profile does not exist error

No audio on videos

Lost paid for exercises after app merger

Recording is buggy and not accurate

Does not record in results

Option to record retrospectively does not work

Videos hardly ever load

Impossible to keep track of completion

Cannot get past the log in page

Critical error on login page

Unable to access account

No contact numbers to reach out to

Forgot password emails not received

Support email bounces back

Cannot see how many sessions completed vs remaining

Cannot ramp up reps

Cannot skip exercises

Completion should be auto set to 0 with commentary

Doesn't retain completion status and notes when jumping between exercises

Unable to mark the session complete without stepping through each exercise

Physio can't see notes

Video controls are annoying (no loop)

Session should tell you what equipment you need

2nd session of the day is often not saved

First session of the day is often not saved

Unable to delete account

App signed out and redirected to webpage to log back in

Won't bring up keyboard to input email

Unresponsive and utterly useless login

Videos don't play

Feedback server is down

Cannot directly leave a review (server not available)

No ability to manage or see what app has access to

No ability to turn off background activity or mobile data

Lost all progress after app wouldn't load

Ability to mark off individual sets missing

Ability to go back and mark off prior days exercises missing

Reminders by set per day missing

Ability for patient to set up own program or 'extra' sets missing

Ability to log measurements of flexibility missing

No keyboard appears to type email address

Needs a noise for remaining seconds of counting

Difficulty repeating an exercise already marked completed

App refuses to allow repeating exercise

App is not consistent in recording completed sessions

No option to correct reps

Font is very small

App fails to use standard technology to save passwords

iOS cannot remember passwords due to different domain name

App won't authenticate

No support available

Keeps prompting for password even after changed

Cannot see KOOS scoring after survey, just says 'completed'

Tried for three days to log in

Support is slow and hasn't helped

Signs me out every second day

Doesn't remember email address

App won't save exercise progress

Cannot do 1 rep and go to another exercise

Error: 'Request retry failed with retry error: Response could not be serialized'

Only have access to old programs after changing physio

Videos show 20 seconds of nothing, then one tiny clip

Cannot access current program with different physio practice

Keeps reverting to old program

Lack of support

Videos take 5-6 seconds to load

App is very simple

Cannot set reminders to specific times

Cannot choose to see missed sessions on summary screen

Instruction videos not loading

Feedback submission fails

Logging in issues

Slow app

Painful to use

Stopped working

No response from help email

Fails to login at the beginning

Fails to save session at the end

Entire session is lost

Can't log in anymore

App seems to be down

Not working since latest update

Start button is unresponsive

Exercises prescribed don't show

No way of searching for physio

Can't change notifications

Cannot set reminder after work shift

Videos don't work anymore

Renders the app pretty useless

Easier to log in to bank

Server with the specified host name could not be found

Failed to parse JSON response

Error code 403

Doesn't let you log in

Low res videos

Reps timer has no indication when reps are ending

Camera to record yourself is stuck to side on

Stopped working after one week

Ability to add notes retrospectively

Add feature to back enter exercise completion

Ability to mark off individual sets

Ability to go back and mark off prior days exercises

Reminders by set per day

Patient to set up own program or 'extra' sets

Ability to log measurements of flexibility

App for Apple Watches

Allow setting of exercise reminders

Show missed sessions on summary screen

Option to correct reps

Option to correct mistakes on task/session

Ability to delete/edit mistakes

Allow setting of reminder times

Option to see KOOS scoring number

Make login easier for older people

Remember email address

Loop video controls

Show equipment needed before session

Ability to mark session complete without stepping through each exercise

Allow users to skip exercises with a reason

Ramp up reps feature

See how many sessions completed vs remaining

Basic intro to app usage

Allow users to edit/change order of exercises

Ability to skip exercises

Ability to edit exercises

Ability to change order of exercises