MoveHealth User Reviews

Customer Experience

Positive experience11.7% of reviews
Neutral10.0% of reviews
Negative experience78.3% of reviews

~ Based on 60 written reviews from the US App Store.

Is MoveHealth Safe?

Not enough ratings yet to assess MoveHealth.

Is MoveHealth Legit?

MoveHealth appears to be a legitimate app. AppsHunter Legitimacy Score for MoveHealth is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awful

I couldn’t even get into the app! It asked for my email address and password which I put in. Then said “wrong password”. Thought I’d got a letter/number wrong but no. Asked for an email to reset the password. No email. Tried four different email addresses. Zilch. What an awful app. One star is too many.
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Terribly developed app

This app is terrible. As other reviewers have noted, there is no ability to correct mistakes and the font is way too small. But for me, just the intuitive user interface is confusing and badly designed. I’d rather use pen and paper. Clearly someone got excited and pushed this out to market without any real testing. To PT’s out there. Don’t recommend this app, it makes seem like you didn’t do your homework.
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Not intuitive

This app has been made for the physios not the end user. Images zoom in to show you where to focus on the exercise but it appears to zoom into the cente of the image and that’s not always where the most important part of the movement or exercise is.
The hierarchy of the text is very weak and the UI and UX doesn’t feels like it wasn’t designed with the user in mind. I feels like an Android app constantly having to confirm decisions.
Pay a proper app designer to overhaul it.
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Obscene data requirements

You’re an app for exercise movements, why do you need every bit of my personal data

Terrible and even worse since the update

Before the update, this app was just about tolerable. The videos are alright, and I could just click on exercises when I wanted a refresher without having to run through the programme in the order that the app insists on (if you hit start exercise) If you make the mistake of hitting start exercise, as others have mentioned it’s not possible to skip an exercise, edit it, change the order, etc (for example if a machine is not available and you have to adapt).
Since the update, it’s even less user friendly than before. If I click on exercise number 2 in a superset, the app won’t even let me watch the video and bumps me to exercise number 1 until I faff about “completing” that - which wastes time sitting clicking through the superset over and over… when all I want to do is get my gym routine done and then leave and go to work.
I won’t be using this app any more and will be asking my physiologist to please just give me a pdf. I’m sure I can find videos on YouTube.
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Unable to edit results

If you make a mistake on a task/session it would be nice to be able to delete/edit it. Seems to me to be something so simple that is lacking. Otherwise, just a very basic app that does not seem to achieve a great deal.

I can’t log in

It says that this profile does not exist

No audio on videos

Physio demonstrated that the videos have audio, but I’m unable to hear anything on my phone . Tried muting/ unmuting, volume up/ down, uninstall and reinstalling the app.

Lost all my paid for exercises after new app merger

So I paid for exercise programs via my local sports health group & now TeliHab has been updated to move health I’ve lost them all,
Thanks for that I’m now back in a lot of pain great thanks your ace NOT

Feature to add

Can we add a feature that lets you back enter when you did your exercise. I did it but didn’t log it yesterday.

Very poor

Recording is buggy and not accurate, does not record in results. Gives the option to record retrospectively which also does not work. Videos hardly ever load. Impossible to keep track of completion which is very frustrating. Would not recommend this app to providers. It is not suitable for commercial use. If I could give zero stars I would.
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Isn’t working

Isn’t working

Rubbish app

Cannot get past the log in page. A critical error for this app.

Unable to access my account, no contact numbers to reach out to

I haven’t used the app in over a year, tried forgot my password several times, never get the email, tried to reach out to the support email, it bounces back saying it’s not valid , there is no other option to contact go get access.

Underwhelming navigation for task completion / part completion

I’m a first time user of this app and have been using for over 1 month. I’m a business analyst by profession so I’m used to working with UI and mobile development, and all I can say is that this app has not been built from a users perspective, sure it has some nice videos, but lacks in the following areas.
1) Needs a basic intro. Today/session/videos/reps/completion
2) On today’s schedule I can’t see how many sessions I have completed verses remaining.
3) My physio told me to ramp up reps. This is not catered for in the App.
4) You can’t skip exercises. Should have a basic skip reason. Too sore, equipment not available. The completion should be auto set to 0 complete with commentary
5) When in Exercise view and jumping between exercises it doesn’t retain completion status and notes
6) unable to mark the session complete without stepping through each exercise
7) My physio told that they can’t see any of the notes so don’t bother entering them.
8) video controls are annoying (no loop)
9) Session should tell you what equipment you need before you start the session.
10) 2nd session of the day is often not saved
11) First session of the day is often not saved
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Unable to delete account

I’m unable to delete my account

Brilliant

I find the programme excellent. Lots of hints and encouragement

Authentication/ Login is trash and doesn’t work

For some reason this app signed me out and redirected to a webpage to log back in but it won’t even bring up the keyboard to input my email to login. Tried different web browsers and closing the app and still not able to input my email. It’s unresponsive and utterly useless. Very frustrating when you have a PT program to complete and can’t even access.
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Videos don’t play

Videos don’t play, feedback to tell them doesn’t work because their server is down. Kinda unusable.

Videos do not play, cannot directly leave a review

Videos do not play, cannot directly leave a review (their server not available)