08/25 App not working
I’m Overseas and u can’t use Groupon to order stuff
Check the events first
The app doesn’t pushes customer service requests to an ai that doesn’t help
Amazing deals!!!
A Scam
Refunds
Great deals
Salon Ujean
Massage
Never use this
Easy purchase
Price jumps 90% if you turn on location services.
Shame
Great deal!
Not happy with the service
It was extremely difficult to secure an appointment, and when I finally did, I felt that I was treated differently because I had purchased the service through Groupon. At one point, it seemed that staff were reluctant to provide the massage, which made me feel unwelcome as a customer.
Following this experience, I contacted Groupon to request a refund for my unused vouchers. Given the poor service and the amount involved (around $200), I hoped for some flexibility or goodwill consideration. However, my request was declined based on the 5-day refund policy, despite the issue only becoming apparent after attempting to use the service.
I believe Groupon should reconsider how customer concerns are handled in situations where the quality of the service does not meet reasonable expectations. Loyal customers should feel supported when genuine issues arise.
Overall, this experience has left me disappointed with both the merchant and Groupon’s customer service.
