Groupon User Reviews

Customer Experience

Positive experience88.6% of reviews
Neutral1.9% of reviews
Negative experience9.4% of reviews

~ Based on 9,209 written reviews from the US App Store.

What users say

Is Groupon Safe?

Groupon - Local Deals Near Me appears safe based on user ratings. AppsHunter Safety Score for Groupon is 96/100.

This assessment is based on 587,829 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 587,829 App Store ratings for Groupon.

Is Groupon Legit?

Groupon - Local Deals Near Me appears to be a legitimate app. AppsHunter Legitimacy Score for Groupon is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

08/25 App not working

Nothing in the app is loading, I e tried opening it on wifi, on cellular data only & I did the latest update nothing is working

I’m Overseas and u can’t use Groupon to order stuff

And have it at my home in Return , absolutely Ridiculous

Check the events first

Charging $7 a person for an event that is free to attend, ridiculous.

The app doesn’t pushes customer service requests to an ai that doesn’t help

Customer service seems to have done down hill and non existent

Amazing deals!!!

You get amazing deals with Groupon!! Huge savings.

A Scam

A waste of money, They took my money and I didn’t receive a confirmation email about my order.

Refunds

After buying a Groupon I tried to make a reservation at the restaurant only to find out the restaurant had closed. Contacted Groupon to try and get money back but all they will give me is Groupon bucks

Great deals

So far, so good ❤️

Salon Ujean

Very good service

Massage

Super

Never use this

Groupon has no support line and is a scammy terrible service . I will never use this again . Terrible experience

Easy purchase

Great way to save on a movie ticket.

Price jumps 90% if you turn on location services.

I noticed that the cost of an activity jumped from about $24 to $45 dollars when I put on location services. I suppose the more convenient it is to use a deal, the more it cost.


Shame

Great deal!

Wonderful fish supper at Whelans.

Not happy with the service

I have been a Groupon customer for some time and have purchased several vouchers from Max Therapy after having a positive experience in the past. Unfortunately, my most recent experience was very disappointing.

It was extremely difficult to secure an appointment, and when I finally did, I felt that I was treated differently because I had purchased the service through Groupon. At one point, it seemed that staff were reluctant to provide the massage, which made me feel unwelcome as a customer.

Following this experience, I contacted Groupon to request a refund for my unused vouchers. Given the poor service and the amount involved (around $200), I hoped for some flexibility or goodwill consideration. However, my request was declined based on the 5-day refund policy, despite the issue only becoming apparent after attempting to use the service.

I believe Groupon should reconsider how customer concerns are handled in situations where the quality of the service does not meet reasonable expectations. Loyal customers should feel supported when genuine issues arise.

Overall, this experience has left me disappointed with both the merchant and Groupon’s customer service.
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Worst App I’ve used

Couldn’t sign in on browser due to an “API error” not sending my email a code. Now downloaded the app, added my coupon and it’s not showing. Try add it again and it says it’s already been redeemed. Terrible UX

Mrs p. Beckett

Excellent

Fab!

Groupon is Fabulosa!

Hair groupon

Great deal will book and report back on finished results

Toilet Rolls

They are very good value. Always buy them from here