Groupon User Reviews
Customer Experience
~ Based on 9,261 written reviews from the US App Store.
What users say
Summarized from real user reviews of Groupon. Based on 588K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Shopping app.
Positive things
- 👍Great value for money
- 💡Variety of goods and services
- 👍Convenient and easy to use
- 👍Excellent customer service
- 👍Reliable and trouble-free transactions
Negative things
- 🐛Inaccurate product descriptions
- 🐛Poor quality of some items
- 🐛Difficult to get refunds or resolve issues
- 🐛Misleading discounts and hidden fees
- 🐛Lack of customer support and communication
Is Groupon Safe?
Groupon - Local Deals Near Me appears safe based on user ratings. AppsHunter Safety Score for Groupon is 96/100.
This assessment is based on 587,834 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 587,834 App Store ratings for Groupon.
Is Groupon Legit?
Groupon - Local Deals Near Me appears to be a legitimate app. AppsHunter Legitimacy Score for Groupon is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I basically got ripped off for $50 with absolutely no way to contact anyone but a bot. Buyer beware. If Groupon messes up you’ve just kisses your hard-earned money goodbye.
Reservation clearly stated that there was a free cancellation as I booked a two night stay instead of a one night they would not refund my prior reservation!
Many of the posting advertise full refunds if cancelled within 3 days, but does not tell you that the refund is for their “Groupon Bucks,” not an actual refund. I tried to return tickets the same day I purchased (as advertised) but then they say that the cancellation period has expired? It’s not worth it.
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Bela Beauty
Well, this is my first time using Groupon I’m looking forward to the great savings.
Business is never open for me to use the Groupon.
Everytime I open groupon, it’s has the best deals that can’t be matched.
I enjoy using all their great deals. Discounts are good. Easy to use app
Difficult to navigate. Screen won’t scroll up
I tried to get a refund for something that would not honor my request. They refused. They said I hadn’t come back in three days. It had been four days. I spent $123. I didn’t even want a cash refund. I just wanted to switch my service to a different provider.
I Love GroupOn I’ve been Groupon’n for years..!!
It a lot on here try it 🥹🥹
Will review after visit!
Where is great deals in savings
They are Always availible to take care of my vehicle and always answer the phone. Very attentive service! I’ve been coming for years.
I was offered a “Fun” discount I didn’t receive
My experience was extremely disappointing. When I had an issue that I believe involved fraud, I expected Groupon to protect me as a customer and help resolve the situation. Instead, I felt that Groupon did not take responsibility or provide an appropriate solution. Customers deserve better protection and support when something like this happens.
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The price is right! Never disappoints.
Great platform. Recently purchased MS office package and working great. Thanks
BUYER BEWARE- This is a SCAM to make $. I placed an order with them and was unable to fully use the Groupon with the merchant Teleflora. I was told they couldn’t apply it at check out , still they took both orders & $ but they still will not give me my refund for my Groupon they confirmed was never applied or used and even called me by the wrong name. For the amount of $ it’s very sad they will not make it right when admitting it was not even used or redeemed with Teleflora but still are keeping all my & and now BOTH places have lost a loyal customer because of a horrible customer service choice.
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