Groupon User Reviews

Customer Experience

Positive experience88.4% of reviews
Neutral2.0% of reviews
Negative experience9.6% of reviews

~ Based on 9,261 written reviews from the US App Store.

What users say

Is Groupon Safe?

Groupon - Local Deals Near Me appears safe based on user ratings. AppsHunter Safety Score for Groupon is 96/100.

This assessment is based on 587,834 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 587,834 App Store ratings for Groupon.

Is Groupon Legit?

Groupon - Local Deals Near Me appears to be a legitimate app. AppsHunter Legitimacy Score for Groupon is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

You will die before you get customer support

I basically got ripped off for $50 with absolutely no way to contact anyone but a bot. Buyer beware. If Groupon messes up you’ve just kisses your hard-earned money goodbye.

False advertisement

Reservation clearly stated that there was a free cancellation as I booked a two night stay instead of a one night they would not refund my prior reservation!

Deceptive

Many of the posting advertise full refunds if cancelled within 3 days, but does not tell you that the refund is for their “Groupon Bucks,” not an actual refund. I tried to return tickets the same day I purchased (as advertised) but then they say that the cancellation period has expired? It’s not worth it.
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Great Facial

Bela Beauty

I’m new to this

Well, this is my first time using Groupon I’m looking forward to the great savings.

Reached out to- no reply

Business is never open for me to use the Groupon.

Groupon has the best deals you can find!

Everytime I open groupon, it’s has the best deals that can’t be matched.

Great Deals

I enjoy using all their great deals. Discounts are good. Easy to use app

Glitch in software

Difficult to navigate. Screen won’t scroll up

Scam

I tried to get a refund for something that would not honor my request. They refused. They said I hadn’t come back in three days. It had been four days. I spent $123. I didn’t even want a cash refund. I just wanted to switch my service to a different provider.

GroupOn My Love!!

I Love GroupOn I’ve been Groupon’n for years..!!

You see the title !

It a lot on here try it 🥹🥹

Good price!!

Will review after visit!

Deals

Where is great deals in savings

Best shop Illinois!

They are Always availible to take care of my vehicle and always answer the phone. Very attentive service! I’ve been coming for years.

Deal

I was offered a “Fun” discount I didn’t receive

Groupon Doesn’t Protect Customers When Fraud Happe

My experience was extremely disappointing. When I had an issue that I believe involved fraud, I expected Groupon to protect me as a customer and help resolve the situation. Instead, I felt that Groupon did not take responsibility or provide an appropriate solution. Customers deserve better protection and support when something like this happens.
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Super easy and convenient

The price is right! Never disappoints.

Pk

Great platform. Recently purchased MS office package and working great. Thanks

1 STAR for Horrible Customer Service Care - They won’t post anything under 5 stars

BUYER BEWARE- This is a SCAM to make $. I placed an order with them and was unable to fully use the Groupon with the merchant Teleflora. I was told they couldn’t apply it at check out , still they took both orders & $ but they still will not give me my refund for my Groupon they confirmed was never applied or used and even called me by the wrong name. For the amount of $ it’s very sad they will not make it right when admitting it was not even used or redeemed with Teleflora but still are keeping all my & and now BOTH places have lost a loyal customer because of a horrible customer service choice.
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