Grove Collaborative User Reviews

What users say

Top reviews

They use Amazon for shipping

I subscribed to Grove to avoid using Amazon. Seeing my most recent order arrive with an Amazon shipping label is extremely disappointing. I will be ending my subscription and using Good Store from now on.

Great Service

I love all the unique products and the timely matter in which I receive them. My fav at this time, is the Scrubbing Brushes. I have given to everyone I know for gifts.

Happy Member!

Love finding a wide array of safe, clean products in one place. Grove does the worrying for you!

GROVE IS THE BEES’ KNEES

I care a lot about the environment and was looking for ways to limit my consumption of single use plastics because I am sick of seeing plastic litter in our communities while knowing the greater impact it is having on our planet.

Grove has multiple shipping facilities, so your orders arrive lightning fast without using a ton of resources. A lot of the products are packaged and/or produced with no plastic and all of the shipments come in boxes with brown packing paper so you know it will break down naturally within a few years. You can recycle it or use them for crafts - my cats love playing in the packing materials too >^.^<

I was happy to find they also carry cleaning products and self-care items that are good for sensitive skin - and the planet! Mrs. Meyer’s is my GIRL! I am also a huge fan of Grove’s bamboo paper products (that NEVER get stuck to the roll so you get to use every sheet 🙌), swedish dish cloths, Pure/Paw Sense sprays, and recycled aluminum foil - I think the only thing I’ve ever bought that I would not buy again was cat treats and only because my cats love the classic “junk food” treats and they refused to eat the healthy ones 😂 they love the catnip and toys though!
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Products are high-quality and sustainable

I love this company and I’ve been using them for a few years! Great service, great products, and also sustainable. Will keep using them indefinitely!

Love Grove

I love so many products and I know they are safe for my family! My box always arrives with a personal message hand written on it. Lovely personal touch!

They use Amazon for shipping

I subscribed to Grove to avoid using amazing. Seeing my most recent order arrive with an Amazon shipping label is extremely disappointing. I will be ending my subscription and using Good Store from now on.

Great products and service: App used to be better

Love Grove. Products are great and service is quick and reliable. Loved the app before it changed. I could keep a list of products I’ve purchased before. I Feel like the new one randomly adds and removes products. It’s harder to find things.

Great Customer Service

For an online subscription Grove is easy to use and the chats are personal conversations done in a timely manner. They take care of you and offer great products.

Great service until they started using Amazon to ship.

I had really high hopes for this company that focused on a “zero-plastic” future. Now they’re aiming more towards “plastic-neutral”…nah. Also, they’re using Amazon now?? No more money to billionaires!!

Wow

Great products

Good stuff

It took a little trial & error, but I found earth- friendly products as effective as brands I used to buy.

Sustainable Household

We love our monthly order from Grove! It keeps our house clean using sustainable products and makes us feel good about doing our part as well.

Used to be much better for VIPs

Have been a VIP for years & liked the previous program setup & app. The new format allows for VIPs to miss out on offers if you don’t check out RIGHT THEN. This defeats the purpose of having auto orders, subscriptions & a membership. You offered me a free item but it’s gone within 12 hours & I’m not offered anything else? This is a poor customer experience, especially for a paid member. The app is also still buggy. Grove is also replacing metal container products with plastic which flies directly in the face of their mission. In addition to fulfillment by Amazon which I PURPOSELY use Grove to avoid Amazon. What are y’all doing over there? I’m preparing to start getting my products elsewhere & use the Grove app for searching/reviews & just order elsewhere, the same way I treat the Amazon app. I have no problem treating brands like devolving relationships – I have NO problem leaving you.
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Love the products

Always a variety of wonderful products to choose from.

Love It

This is a wonderful company and I have yet to be disappointed!

Dissatisfied

I have been a customer of grove since 2018-19 and the last year or two I’ve been getting more and more disappointed with this company. Prices have increased sooo much, there are less deals, and freebies. The automated subscription is applied to every product and you have to manually unsubscribe or delete out of your cart every month. The only thing that was keeping me a customer was the drop of new grove bran cleaner/ and hand soap sense every season but they have not been doing it as much. Since they now sell at target it’s way more cost effective purchase the cleaners there.
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Great cleaning products and more

I have used Grove Collaborative for years. I trust them to only sell clean products, safe to use for me and around my children.

Earth friendly products

I love all the earth friendly products !

Awesome products

Very. Convenient