Thank you GrydPark
GrydPark is wonderful! In the short time I have been using them, I have been impressed each time I’ve had to connect with their customer service team.
They are very friendly and so quick at responding.
When I signed up for a monthly spot with them they quickly addressed my concerns and changed my spot number to better service me.
Recently, they reached out to let me know that the lot I’m parking in was being serviced and would be unavailable for a day while the service was being done - they found me alternative spot fast, took care of all the details and answered my questions within minutes to ensure I was comfortable and that it would work for me.
Keep up the good work!
They are very friendly and so quick at responding.
When I signed up for a monthly spot with them they quickly addressed my concerns and changed my spot number to better service me.
Recently, they reached out to let me know that the lot I’m parking in was being serviced and would be unavailable for a day while the service was being done - they found me alternative spot fast, took care of all the details and answered my questions within minutes to ensure I was comfortable and that it would work for me.
Keep up the good work!
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MmamaSmi
Great support and easy to book
I am a new driver, thanks to Grydpark i found a parking even tho its 13 mins away its still amazing! I think i contacted them like 3 times and they have the best support!
LLianaGC
No option to choose your stall number
This app is garbage. I scanned the code in the spot I pulled into and paid my five hours. After everything it told me to park in spot 2, even tho I pulled into, and scanned the code for spot 7. Someone was in spot 2 already. It was impossible to change the stall number in the app and I had an appointment so I couldn’t wait around for someone to reply to me. Absolutely awful app design. It’s like it’s made for people planning ahead for a spot. You can’t just pick the spot that’s available.
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Ssyco487
Response from developer
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating it would be to arrive and find that the assigned stall was already occupied. We appreciate you bringing this to our attention, and we’ll pass your feature request along to our team as we continue working to improve the booking experience.
Easy use of app/ amazing customer support
I’ve been using GrydPark since they started. Initially had challenges but they were always ready to help. Few years later they still provide amazing customer service and are quick to rectify any issues
TTubadude45
Response from developer
Thank you so much for the positive feedback! We appreciate you taking the time to share your experience with the app. Please let us know what we can do to turn that 1 star rating into a 5!
Great parking spots
Very helpful customer service, quick and easy.
KKkaur1
