Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
November 11, 2012
Updated
December 16, 2020
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About

Manage your bank accounts and perform transactions securely from your mobile device. This app allows you to check balances, transfer funds, pay bills, and manage your cards on the go.

✓View account balances
✓Manage accounts and transaction history
✓Initiate bank transfers
✓Purchase airtime and data bundles
✓Pay bills
✓Manage debit/credit cards
✓Request account statements
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What users say about GTBank

See all reviews

What's New in GTBank

4.4.5

December 16, 2020

Make Money Bug Fixes and Improvement

User reviews

Slow load up

Even with WiFi connection login is slow or delayed not to mention sending transfers. I have to constantly uninstall and reinstall for better performance.

The new IU setup is just worse

Why did you have to change the setup? Now everytime I need to put an account number I can’t search the bank like before I have to type 3 letters and most times it doesn’t even show!
The app is just useless now

Poor app development

This app was poorly built, the delays and disappointment are much in this app. The error of “transaction in progress” should be treated seriously. This app isn’t up to standard compared to the previous GTBank app. Pls this app should be trashed, most times it difficult to log in my account details to open on this non standard app.
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FRAUD!!!!

I demand this, Guarantee trust bank refund my 1,500 nairas and apologize for the error on your part, before the end of Friday the 21t of October. If you do not do the above and resolve my complaints, I will send my complaints to every social media platform and all blogs in the entire wide world.❗️❗️❗️ I’m a hard working person and every penny I own is important and should be accounted for!.

Update so GTbank Keep block.h my emails. Instead of rectifying the issues ⚠️.. GTbank refund my 1,500
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Buggy piece of crap

Slowest buggiest banking app and that’s saying a lot! With all the transaction charges this bank steals, at least don’t cut corners with mobile banking app development. Extremely slow to execute the most basic of transactions including logging in, swiping within the app, multiple crashes and everything bad possible. Do better and fix this crap.
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Developer apps

User experience

🐞

Reported Bugs

36 issues

Login is slow or delayed

Bug

New UI setup is worse

Bug

Cannot search banks by typing few letters

Bug

Error of 'transaction in progress'

Bug

Difficult to log in account details

Bug

App keeps spinning when entering credentials

Bug

Cannot log in from the U.S. without VPN

Bug

Cannot get bank statements

Bug

Cannot access mobile app for over a week

Bug

Cannot register PIN

Bug

Takes more than 15 mins to respond

Bug

App is outdated

Bug

Logged out after filling credentials, then couldn't log in

Bug

Keeps saying to download a new version, but new version says the same thing

Bug

Unable to access card features (unblocking card)

Bug

Unable to view transaction history

Bug

App won't allow login for hours

Bug

Face ID and fingerprint login not working after update

Bug

Cannot download receipt

Bug

App crashes

Bug

Automatically signed out and would not allow sign in

Bug

Face ID doesn't work

Bug

Adding beneficiary takes too long

Bug

Cannot log in with biometrics after update

Bug

Transactions not reflecting immediately

Bug

Hardly receive SMS notification

Bug

App only logs in with VPN

Bug

Encountered error, cannot login or do anything

Bug

Cannot find updates for the app

Bug

Many billers removed from the app

Bug

Unable to access stored beneficiary

Bug

Fingerprint icon disappeared

Bug

App refused to log in with password

Bug

Update broke the app, forces password entry every time

Bug

Cannot log in for over a week

Bug

App no longer working for the latest version of iPhone

Bug
✨

Requested Features

4 requests

Update app for latest iPhone version

Feature

Implement Face ID login

Feature

Add calendar for statement date selection

Feature

Allow direct emails to customer care

Feature

FAQ

What can I do with the GTBank Mobile App?

The GTBank Mobile App allows you to perform a wide range of banking activities directly from your smartphone. You can view your account balances, manage your account details, preview transaction history, initiate transfers to various accounts, purchase airtime and data bundles, pay bills, and manage your debit and credit cards.

How do I get started with the GTBank Mobile App?

To get started, visit your app store, search for 'GTBank', and install the app. Launch the app and input your User ID and password. If you don't have a password, you can obtain your login details by dialing *737*6*5# from your registered mobile phone. On your first login, you will be guided through a device verification process.

Is the GTBank Mobile App secure?

Yes, the app is designed to be secure. You can verify your transactions using a self-selected PIN, a hardware token, or a 737 token obtained by dialing *737*7#. Your profile can be linked to a device, and transactions can be completed using a PIN or Token for added security.

Can I use the app if I'm not a GTBank account holder?

While the primary functions of the app are for managing GTBank accounts, the 'GTBank Mobile Money' feature allows you to make payments and transfer money to family and friends. For this feature, your phone number acts as your account number (Wallet ID), and you do not need to be a GTBank account holder to register.

What are the transaction verification methods?

You can verify your transactions securely using a self-selected PIN, a hardware token obtained from a GTBank branch, or a 737 token obtained by dialing *737*7#. When linking your profile to a device, you can choose to use either a PIN or a Token to complete your transactions.