Guardian Credit Union Alabama User Reviews

Customer Experience

Positive experience71.6% of reviews
Neutral6.2% of reviews
Negative experience22.2% of reviews

~ Based on 81 written reviews from the US App Store.

What users say

Is Guardian Credit Union Alabama Safe?

Guardian Credit Union Alabama appears safe based on user ratings. AppsHunter Safety Score for Guardian Credit Union Alabama is 98/100.

This assessment is based on 9,726 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.3% of ratings point to a safe experience
1.1% of ratings suggest some concerns
0.6% of ratings point to a risky experience

~ Based on 9,726 App Store ratings for Guardian Credit Union Alabama.

Is Guardian Credit Union Alabama Legit?

Guardian Credit Union Alabama appears to be a legitimate app. AppsHunter Legitimacy Score for Guardian Credit Union Alabama is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great Service Overall

I've been a Guardian Credit Union member for years, and overall I've had a great banking experience. The only issue I had was with a transaction that couldn't be resolved through Guardian, even though they had the same information as another institution. I ended up working with the other company, and they were able to return my money to my account within minutes.
That experience was disappointing and caused me to stop banking with Guardian for a couple of months. However, because of the excellent service I've received over the years, I decided to come back. Everyone has always been professional, friendly, and helpful, and I still trust Guardian with my banking. No bank is perfect, but Guardian has earned my business again.
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Good bank

They have great customer service and you can count on them

Honestly

I like them as a bank the mobile app is easy and the ladies when I go into the bank physically are wonderful and fast.

My Opinion

Great App Overall

Love

I’ve been with Guardian for 10yrs and I wouldn’t trade it for anything ,they are very helpful ,professional and trustworthy people! They will alert you if they think a site is a scam they have saved me multiple times ! Cheers to ten years and many more thanks Guardian!

Great

Great banking and a lot better than the big corporations. Very friendly and easy online banking!!

Review

Very good service. Quick and easy!!!

Best banking ever

Great people, great service.

Great company

Do right with them they will do right by you and the app is also awesome

Really Great Place

I went in and everyone was so nice and was verrrry helpful and made me feel wonderful!!!!

Slow and not simplified

They definitely need a update to improve the use of the app.

Owner

I’m disappointed the way my account got defrauded with multiple transactions because broke into my cash app change pin and guardian didn’t investigate cash app security on my account.

30 years

It’s been almost 30 years since I started doing business with Guardian. They’ve never let me down. Here’s to the next 30.

Note

App would Be a lot Better If it compatible with third party company’s like most FDIC Banks.

Simple

Simple and to the point

How i love guardian

Dis by far my fav app

Customer Service

Customer service is excellent! The staff is very knowledgeable, friendly and professional. I would recommend this bank to anyone.

Can’t login anymore

Wife and I changed phone and updated to latest OS and can no longer login. Cloudflare human verification fails with error so we can’t get past login screen. We’ve attempted deleting and redownloading app to no avail.

app needs to be fixed

The app was fine until a few months ago when they updated it now everytime you log in and try to transfer it logs you out and then you have to log in again. It always works the second time but it is very inconvenient. My husband app and a few family members apps do the same

Customer Service

Very helpful