Mobile App for what?
This app is always down. I’ve been with this bank since last year October and it’s been nothing but issues with this app. Can never get in touch with anyone and the bank is closed on the weekends which is when the most issues occur. I just don’t understand.
Slow to update
I don’t know about anyone else but iPhone is always slow to get updates from Guardians One. Every time Apple releases updates Guardians One is always major malfunctioning for a month. Right now it will not even let me log in!!! I am a guardians app user from the release of the app years ago. I understand that GCU is a non profit but updates are very important!
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Disappointed
I have had this app for a couple of years and it has never worked correctly… No matter what I do , it will never let me log in more than once.
I reset the password and it will work for a week then stop. I have erased it and reloaded it multiple times and it continues to do the same thing over and over again. For the size of the company, you would think that they would be able to provide their customers with an app that actually works.
I find it very aggravating that if I am traveling with my family, I have to literally use a laptop to login to make sure that my banking and bills are all paid through the actual website online browser.
I was able to give this review any lower of a score I would!
I reset the password and it will work for a week then stop. I have erased it and reloaded it multiple times and it continues to do the same thing over and over again. For the size of the company, you would think that they would be able to provide their customers with an app that actually works.
I find it very aggravating that if I am traveling with my family, I have to literally use a laptop to login to make sure that my banking and bills are all paid through the actual website online browser.
I was able to give this review any lower of a score I would!
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Terrible
Very slow, very impracticable
Needs work
Every time I login it sometimes allows me to or crashes then I have to reload and start over again. Also, my Face ID keeps turning off every time I need to use the app I have to log in manually. I can’t even use Face ID anymore. I really consider changing banks because of this app.
