Guest-App

Guest-App

Easy access to your hotel

16 ratings
31 reviews
Free

Details

  • Released
  • Updated
  • May 6, 2021
  • May 22, 2025

Features

Guest-App screenshot #1 for iPhone
Guest-App screenshot #2 for iPhone
Guest-App screenshot #3 for iPhone
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About

Unlock your hotel room door with your smartphone and access all your reservation details. Communicate with the hotel, discover local activities, and book transportation seamlessly. The app also offers auto-translation for hotel communications.

Digital room key
View reservation details
Chat with hotel staff
Discover hotel services
Book transportation
Auto-translate communications
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What's New in Guest

1.4.5

May 22, 2025

Updated dormakaba key integration SDK

User reviews

Unusable

Rubbish , unfortunately Apple lets this kind of apps on the market without checking them .
App cannot be used is not available to create an account or log in

Glitched

Upon opening the app it says to click log in on browser & that’s it…..

Not working

The app just displays a blank page. Have had to delete it. Poor.

Gimmick that doesn’t work

Unreliable, slow, and just pointless. A key works fine we don’t need a badly developed app to get into our room. So infuriating standing outside your room while a bad app tries to work. Just give us a key!

Presidential Suite Guest At Herods.

I am a guest currently staying in the presidential suite in Eilat. I write this in hopes that management will see the failure in their company’s app. The app doesn’t work at all. For a brief moment, it worked, and I thought to myself that I could briefly travel around without a key. The opposite was true. Not only does the key on the phone not work, but it bricks your phone. It's a horrible app. It's definitely not even close to the level of Hilton.
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FAQ

What can I do with this hotel guest app?

This app allows you to unlock your hotel room door using your smartphone, view all your reservation details, and chat directly with hotel staff. You can also discover additional hotel services, book transportation, and invite other guests to use the app.

How does the digital room key feature work?

The app provides a digital key that can unlock your hotel room door with a simple click of a button. This eliminates the need for a physical key card, offering a more convenient and modern way to access your room.

Is this app free to use?

Yes, the app is provided for free to hotel guests. There are no in-app purchases or advertisements mentioned, suggesting a complimentary service for enhancing your hotel stay.

What languages does the auto-translation feature support?

The app will auto-translate all hotel communication to your native language. While specific languages are not listed, this feature aims to break down language barriers between guests and hotel staff for smoother interactions.

Can I book activities and transportation through the app?

Yes, you can discover additional activities available in the hotel area and book transportation directly through the app. This feature helps you plan your stay and explore your surroundings with ease.