Provides emergency assistance and guidance for tourists in Quintana Roo, Mexico. Offers direct access to emergency numbers, legal advice, and official service provider information. Helps with issues like lost passports and cyber fraud.
3.6
May 13, 2026
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MoreGuest Assist is a travel app designed to provide emergency information and guidance for tourists visiting Quintana Roo, Mexico. It offers direct access to emergency services, legal advice, and a directory of official tourism providers.
No, Guest Assist does not contain advertisements. It is a free application provided by the government to assist tourists.
Guest Assist provides direct access to emergency numbers such as 911 for general emergencies, 088 for the National Guard, 089 for anonymous reporting, and 078 for roadside assistance. It also includes the Call Center of the Secretariat of Tourism.
Yes, Guest Assist offers legal and administrative guidance for common tourist issues. This includes procedures for lost or stolen passports, cloned bank cards, and complaints against service providers or for cyber fraud.
Guest Assist is available for iPhone and iPad devices. The provided data does not specify support for Android devices.
Guest Assist has a user rating of 1.7 stars based on 11 ratings. This indicates a generally negative user sentiment based on available data.
The latest version of Guest Assist is 3.4, and it was last updated on March 19, 2026. This suggests a recent update, though the year 2026 is likely a placeholder or error in the provided data.
The Call Center service provided by the Secretariat of Tourism through Guest Assist is exclusively available for tourists within the state of Quintana Roo, Mexico. Other emergency contact features may be globally accessible.
