XCARET!

XCARET!

The best parks in Riviera Maya

6.5K ratings
329 reviews
Free
With Ads

Details

  • Released
  • Updated
  • October 17, 2016
  • July 16, 2026

Features

XCARET! screenshot #1 for iPhone
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XCARET! screenshot #7 for iPhone
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About

Enhance your park visit with digital tickets, interactive maps, and real-time activity information. Book tickets, tours, and activities with exclusive benefits, and easily access dining options and services. Save memories with photo access and optimize your day with personalized planning tools.

Digital tickets for sustainable entry
Fast and easy ticket and tour booking
Interactive park maps
Real-time activity schedules and locations
FotoPass photo access and sharing
Restaurant discovery and service locator
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What users say

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+1

What's New in XCARET!

9.0.0

July 16, 2026

What's New • Bug fixes and performance improvements. • Improvements to the overall app experience. • General stability and optimization enhancements.

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User reviews

Great park terrible information app

We came to xcaret and we really enjoy the day but we missed out on a bunch of stuff cause the app only shows a static map that is hard to read and the location does not update well
The event we saw were from
Chatting with the staff
We could not see show times and restaurant info like type of
Food served
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Terrible customer service

Went here to celebrate our anniversary and told concierge and host at restaurant about our special occasion and didn’t get any acknowledgment. Why ask if you are celebrating any special occasion when nothing is done.

Best App!

Much Love!

Photos deleted after download

After spending a ridiculous amount of money to get our pictures, after I downloaded them, they still disappeared after the 30 days! Such a rip off!

Amazing Amazing

We went to XCARET last night and it was the Fuego excursion, and all can can say is this was the best time we have had ever at any outdoor park in the world, from start to finish it was breathtaking, you guys have something very special here at Mexico, well done to the owners and the creators of this Park I would give 10 Stars if possible, and the Food buffet was 5 Star dining.
Thank you XCARET 👏🏻👏🏻👏🏻
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Developer apps

User experience

🐞

Reported Bugs

3 issues

Login screen not working

Bug

App not loading past initial screen

Bug

Unable to download or access photos

Bug

Requested Features

3 requests

Offline map functionality

Feature

Ability to add purchased tickets to app

Feature

Better integration between app and website

Feature

FAQ

What does the Xcaret app do?

The app helps you make the most of your visit to Xcaret parks and tours. It provides digital tickets, interactive maps, real-time information on activities and services, and allows for easy booking of tickets, tours, and transportation. You can also access your FotoPass photos and discover dining options.

What are the key features of the Xcaret app?

Key features include digital tickets for faster entry, exclusive benefits for booking tickets and tours, interactive maps to navigate attractions, real-time updates on schedules and locations, FotoPass integration for photo access, and a locator for restaurants and services within the parks.

Is the Xcaret app free to download?

Yes, the app is free to download. While the app itself is free, it facilitates the purchase of tickets, tours, and additional activities, which are paid services. There are also in-app purchases for features like FotoPass.

What information does the app require?

To enhance your experience, the app may require your full name, country or region, date of birth, and email address. It also needs access to location data and your email address stored in Account Manager for easier login. Push notifications can be enabled for relevant visit information.

How can the app help me plan my visit?

The app allows you to save favorite activities, check schedules and restrictions, and use interactive maps to find attractions and services quickly. You can also discover restaurants and their specialties, and locate essential services like lockers and changing rooms, all to optimize your time.