Facilities
Can’t leave a comment on the app about service issues and it’s not taking the comments so I can’t get my issues resolved. I’ve already reported through the Concierge and through the maintenance group. I know that the Concierge will actually pursue a solution, but they are limited by what the maintenance cruise were able to complete
Show more
Request
I am Vietnamese. I hope that your app will have Vietnamese to Vietnam people can use it and understand it easier. Thank you
If I Could Give A ZERO I Would
I have spent the last 3 weeks trying to get my legal name put into this App. No matter how many emails and being told it’s done, IT’S NOT! So I can’t digitally check in look at excursions, I won’t be able to make dining reservations, etc. Just another Palace FAIL!!!!! I’ve been a member for over 20 years and I have been disappointed with the sales, member services staff ALL of the years. The only saving grace is the Hotel Wait Staff, the cleaning staff and the people that actually run the hotel for the customers.
Show more
Sugerencia prox actualizacion
En alguna prox actualizacion automaticen lo de solicitar valga la redundancia; la solicitud para pedir el permiso de ir a otro resort de la misma cadena por ej del moon palace al sun palace temporalmente, y gestionar el traslado
Forced an update now maps won’t work.
Forced an update while we are here and now we can’t access the maps.
