1. Home
  2. ✈️ Travel
  3. Palace Resorts
Palace Resorts

Palace Resorts

by Palace Resorts, S.A. De C.V.

18K ratings
307 reviews
🌟 Lifestyle
✈️ Travel
Free

Details

Released
December 12, 2018
Updated
October 27, 2026

Features

Developer

Palace Resorts, S.A. De C.V.
✨Promote your app ✨
Palace Resorts screenshot #1 for iPhone
Palace Resorts screenshot #2 for iPhone
Palace Resorts screenshot #3 for iPhone
Palace Resorts screenshot #4 for iPhone
Palace Resorts screenshot #5 for iPhone
Palace Resorts screenshot #6 for iPhone
Palace Resorts screenshot #7 for iPhone
Palace Resorts screenshot #8 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐307
Reviews↘︎
📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 1 week
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Enhance your luxury resort stay with this app. Access all vacation information, request room service, schedule activities, book spa treatments, and make dining reservations. Explore property maps and view daily entertainment schedules for an unforgettable experience.

✓Request room service
✓Schedule activities and view agenda
✓Book spa services
✓Reserve restaurant tables
✓View daily activities and shows
✓Pre check-in
✓View property maps
Show original description

What users say about Palace Resorts

Reviews of Palace Resorts are mostly negative: the Travel app is rated 4.6/5 from 18K App Store ratings. What users like most: wonderful family vacation, excellent app. Top complaints: difficult to find restaurants, slow and buggy app. Summarized from real user reviews.

Positive things

  • 🌴Wonderful family vacation
  • 🌟Excellent app
  • 🏨Amazing place with loads to do
  • 📆Useful calendar feature
  • 🛒Great for reservations
  • 💻Everyone should have this

Negative things

  • 🔍Difficult to find restaurants
  • 🔄Slow and buggy app
  • 🤖App not user-friendly
  • 🔒Unreliable login/registration
  • 🗺️Lacking functionality (maps, reservations, etc.)
  • 🕰️Slow loading times
  • 🔁Glitchy and crashes often
  • 🤔Confusing and unintuitive
See all reviews
+1

What's New in Palace Resorts

2.2.28

October 27, 2026

Bug fixes, stability improvements, and performance enhancements.

User reviews

Most RecentHighest RatedLowest Rated

Perfect to planing ahead of time

Tells when every restaurant opens and it’s menu it also has a online check in barcode for faster travels perfect for people who don’t just walk around aimlessly
1123vansh123

Why the unnecessary updates

The amount of updating required just to use the app is ridiculous. There is no financial information, requiring an update just for use is crazy.
MFMr fazzio

No Billing Details

Could not see billing details for spa credits, etc. Never knew where we strod as far as available options to enjoy.
DDC57000

The app stinks

Can not pull up my room so I can’t order anything. Front desk can’t help.
HRHopper reviewer

Not functional for days

I was able to checkin for my upcoming stay, but for 2 days now, none of the links to the restaurant, Spa, etc will open.

Overall, there seemed to be improvements from my previous visit, but I can’t say now as I'm only getting error messages.
::)les616
See 302 more reviews

Developer apps

Le Blanc Spa Resorts
Le Blanc Spa Resorts

by Palace Resorts, S.A. De C.V.

✈️ Travel

(5.1K)

Free
Be Palace
Be Palace

by Palace Resorts, S.A. De C.V.

📊 Productivity
Free
Palace Elite
Palace Elite

by Palace Resorts, S.A. De C.V.

✈️ Travel

(8)

Free
See developer apps

User experience

🐞

Reported Bugs

5 issues

Incorrect information displayed

Bug

Reservations not syncing properly

Bug

App linking to wrong reservation

Bug

Inability to make/change reservations

Bug

Unreliable order tracking

Bug
✨

Requested Features

7 requests

Chat room for reservation holders

Feature

QR code suggestions for location-based help

Feature

GPS support for transit

Feature

Ability to view full account status and resort credits

Feature

Option to request room cleaning

Feature

Full restaurant menus in the app

Feature

Scannable icons for digital menus

Feature

FAQ

What does the Palace Resorts app do?

The Palace Resorts app is designed to elevate your luxury resort experience. It provides all the information you need for your vacation at your fingertips, allowing you to request room service, schedule activities, book spa services, and reserve tables at restaurants.

What are the key features of the Palace Resorts app?

Key features include the ability to request room service, organize your activities with a personal agenda, pre check-in, book spa services and restaurant reservations, view property maps, and see the schedule of daily activities and nightly shows at your hotel.

Is the Palace Resorts app free to use?

Yes, the Palace Resorts app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

What kind of vacations is this app for?

This app is specifically for guests staying at Palace Resorts, which are five-star, all-inclusive luxury accommodations located in Mexico and Jamaica, overlooking the Caribbean Sea.

How can this app help me during my stay?

The app streamlines your vacation by putting essential services and information within easy reach. You can manage your dining, entertainment, and relaxation plans without needing to visit multiple desks or make phone calls, ensuring a more comfortable and convenient stay.