Schemey
This app and the larger company it represents screams bait and switch. I was using this app to book restaurants at the all-inclusive I was staying at. I was logging in daily to make sure we had a reservation for each night. I login five days before and book a restaurant and do that everyday, as that is the earliest they would allow us to do so. I had done this for two days in a row. I login on the third day and all of a sudden every hotel is available except for hours. Like they magically deleted our hotel off the the app. Royalton is definitely a scam. I don’t know why they would claim to offer these services and then strip them away from you after they get your money.
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No sirve
No se puede reservar y todo es lento 🤮🤮🤮
Non-functional
I’m not sure what there is to review. The map doesn’t work. The room service doesn’t work. You have to select your hotel each time you open the app and it doesn’t remember your login. Then once you try to log back in, it just goes blank. Tried ordering room service twice but both were rejected after asking the room number (which is ironically tied to your login), however I couldn’t have responded because the app went blank several times. I had to delete and redownload just to get those messages after the fact.
The average app reviews are accurate. Maybe have the CEO use the app? Of course they won’t and that’s the problem. That’s my feedback. It’s a joke of an app.
The average app reviews are accurate. Maybe have the CEO use the app? Of course they won’t and that’s the problem. That’s my feedback. It’s a joke of an app.
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Criminally awful
This app is such a cluster of miss organized confusion. The app is clunky and has refreshed my page and login multiple times. Not to mention after I got logged out it refused to log me back in. Deleted the app reinstalled it nothing this. app has added stress to my vacation to be honest I couldn’t be more upset.
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Royalton Bavaro Dominican Republic
For being a Marriott property, this resort sucks. We have been here prior to the pandemic but since being acquired, the level of service has went downhill. We upgraded to the diamond club and had the chairman suite and the room isn’t even fully stocked. We constantly have to ask our “butler “ but he seemed to be no help. It really isn’t worth the upgrade. I would not waste my money.
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