A Useful App to have
The app proved to be useful during the booking and stay at Riu Hotel
Room maintenance
We stayed in a Sea View Room and the maintenance level of the room left us a little disappointed.
We have stayed at the hotel twice before in 2016 Main Block & 2019 Sea View Room, so we knew what the room looked like in 2019. To be honest it hadn’t changed and was in dire need of an update and proper maintenance.
The foot stools on the balcony were tired and worn. The Entrance Door had been poorly “repaired” at some point, both the lock and the door frame, I have photos to back up my point.
This is not the standard you expect at a RIU Palace 5* Hotel.
The Hotel Staff (Cleaners & Waiters) are excellent at what they do. The Communal Areas are as beautiful as in 2019.
We have stayed at the hotel twice before in 2016 Main Block & 2019 Sea View Room, so we knew what the room looked like in 2019. To be honest it hadn’t changed and was in dire need of an update and proper maintenance.
The foot stools on the balcony were tired and worn. The Entrance Door had been poorly “repaired” at some point, both the lock and the door frame, I have photos to back up my point.
This is not the standard you expect at a RIU Palace 5* Hotel.
The Hotel Staff (Cleaners & Waiters) are excellent at what they do. The Communal Areas are as beautiful as in 2019.
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Great app
This app is so easy to navigate and it helps so much when booking
RUI is the best.
It’s so easy to book through their app. You get exactly the room you want with a great price.
Returner
It’s so much easier on the App. I like it.
