RIU Hotels & Resorts

RIU Hotels & Resorts

RIU guest info

25K ratings
395 reviews
#126 in free Travel
✈️ Travel
Free

Details

  • Released
  • Updated
  • October 30, 2013
  • July 2, 2026

Features

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RIU Hotels & Resorts screenshot #8 for iPhone
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About

Plan and enhance your vacation with this app. Access hotel information, manage reservations, check in remotely, and communicate directly with staff. Enjoy exclusive benefits as a loyalty program member.

Quick and easy booking
Reservation management
Mobile check-in
Hotel information access
Direct communication with reception
Spa and restaurant booking
Loyalty program benefits
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What users say

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What's New in RIU Hotels & Resorts

5.40.5

July 2, 2026

This version brings some improvements to make your experience with our App even more comfortable: - Full transparency, improving the information in our payment process. - Streamlined search processes, providing a simpler search process so you don't waste time. - Bug fixes in navigation. Thank you for updating and get ready to enjoy!

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Charts

Top Free

📉 126-3

Travel

This app dropped -3 positions in Travel chart.

Last updated on July 19, 2026.

Events

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User reviews

Easy app to navigate

Really helpful and enjoyable

RIU Palace Tenerife

We have stayed at this beautiful hotel many times over the years. The hotel accommodation , food and the staff are superb. Because of illness my wife and I have not returned for too long but hope to in the near future. Thanks for some great memories.

We love it

Our family loves RIU every time we go to Mexico we stay at the RIU Santa Fe. The service the staff, the food, the cleanliness it’s amazing all of it five star.

FAM. SALAIS

Es de los mejores hoteles donde me he quedado y lo recomiendo 100%

LCP

At hotel now Riu Capo Verde, told can use app for booking restaurants and more. The app is useless. You try to log in and it fails constantly and when you can actually get logged in, when you try to book anything or have any additional requests as a guest, it tells you to sign in and then says sign in failed. Tried repeatedly times with same result. No point having an app that is unusable. It would be great if it worked but sadly it doesn’t. Can’t even use QR code to book restaurants as it takes you to the app that doesn’t work. It’s a shame as the hotel and rooms are lovely.
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Developer apps

User experience

🐞

Reported Bugs

4 issues

Date selection field not working

Bug

Inability to access guest information

Bug

Incorrect or missing activity schedules

Bug

Repeated login issues and account problems

Bug

Requested Features

4 requests

Ability to book multiple room types on one reservation

Feature

Option to view restaurant menus outside of the app

Feature

Improved communication and response from customer support

Feature

Seamless integration with hotel website and reservation system

Feature

FAQ

What can I do with the RIU Hotels & Resorts app?

The app allows you to book stays, manage existing reservations, check in remotely to avoid queues, access detailed hotel information like schedules and menus, and communicate directly with reception for requests or to book services like spa treatments and restaurant tables.

Is the RIU Hotels & Resorts app free to use?

Yes, the app is free to download and use. There are no in-app purchases or ads mentioned in the description, indicating a free service for users.

How does the app help with my hotel stay?

It simplifies your vacation by enabling easy booking and modification of reservations. You can also check in directly from the app, view hotel amenities and schedules, and communicate with staff for any needs during your stay, enhancing convenience.

What are the benefits for RIU Class members?

RIU Class members can enjoy special rates and additional benefits throughout the year by using the app. If you are not yet a member, you can join through the app to access these advantages.

Can I book services like spa or restaurants through the app?

Yes, you can book spa services and make reservations for tables at the main restaurants directly through the app. This allows you to plan and secure your desired activities and dining experiences in advance.