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The best app to book any destination.. super easy to use
Rapido y excelente
Excelente servicio y rapidez
App poor functionality and navigation
Poor app not instinctive to use. There are many other apps they could do with modelling against. Even something as cheap as TUI app has better usability
A Useful App to have
The app proved to be useful during the booking and stay at Riu Hotel
Room maintenance
We stayed in a Sea View Room and the maintenance level of the room left us a little disappointed.
We have stayed at the hotel twice before in 2016 Main Block & 2019 Sea View Room, so we knew what the room looked like in 2019. To be honest it hadn’t changed and was in dire need of an update and proper maintenance.
The foot stools on the balcony were tired and worn. The Entrance Door had been poorly “repaired” at some point, both the lock and the door frame, I have photos to back up my point.
This is not the standard you expect at a RIU Palace 5* Hotel.
The Hotel Staff (Cleaners & Waiters) are excellent at what they do. The Communal Areas are as beautiful as in 2019.
We have stayed at the hotel twice before in 2016 Main Block & 2019 Sea View Room, so we knew what the room looked like in 2019. To be honest it hadn’t changed and was in dire need of an update and proper maintenance.
The foot stools on the balcony were tired and worn. The Entrance Door had been poorly “repaired” at some point, both the lock and the door frame, I have photos to back up my point.
This is not the standard you expect at a RIU Palace 5* Hotel.
The Hotel Staff (Cleaners & Waiters) are excellent at what they do. The Communal Areas are as beautiful as in 2019.
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