DO NOT USE THIS COMPANY
I booked a tour and my bus didn’t show up.
I contacted them via WhatsApp and they reached out to their department. 6 months later I msged them requesting an update and no reply. Another 3 months later I asked again for help with my refund and no reply. It shows they are reading my messages.
I emailed them and they looked into my case and told me that an error was made when they created their tour resulting in an incorrect pickup time on my voucher and they told me their department has been reached out to. That they need to wait for a response. I replied stating that I have been already waiting for 9 months. They stopped replying again.
I contacted them via WhatsApp and they reached out to their department. 6 months later I msged them requesting an update and no reply. Another 3 months later I asked again for help with my refund and no reply. It shows they are reading my messages.
I emailed them and they looked into my case and told me that an error was made when they created their tour resulting in an incorrect pickup time on my voucher and they told me their department has been reached out to. That they need to wait for a response. I replied stating that I have been already waiting for 9 months. They stopped replying again.
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Lots of error
Reservation shows “not available”.
Chat box is not showing what you ate typing.
When you adding your reservations, the name you typed and picked were not showing after created.
We have 4 different reservations with different names, but it showed up all under 1 name!!! Hahahhaha
Chat box is not showing what you ate typing.
When you adding your reservations, the name you typed and picked were not showing after created.
We have 4 different reservations with different names, but it showed up all under 1 name!!! Hahahhaha
Don’t Trust this App!
I wish there was a way to rate this app at zero stars because that’s what it deserves. The UI is terrible. App said for days my tour is at noon. However, I get a call from my room phone after I checked in once I woke up that you’re going to be left in 4 minutes unless you get down here. Will never book anything from them again and hopefully I will save some people some stress and confusion by reading this.
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Use literally anyone else
I’ve never left a review for anything before but I feel compelled to write one here. Do not use this company and do not use this app.
This app is without a doubt the least functional application that has ever been developed. The entire app is useless for anything other than attempting to chat with a real person after you get past the dumb bot that will tell you that you’ve provided the wrong confirmation number.
However, actually typing is impossible because you can’t see what you’re sending and you can’t copy and paste. And that’s the MOST useful function.
How this application made it to publishing is beyond me. Truly, take it down for general societal good.
This app is without a doubt the least functional application that has ever been developed. The entire app is useless for anything other than attempting to chat with a real person after you get past the dumb bot that will tell you that you’ve provided the wrong confirmation number.
However, actually typing is impossible because you can’t see what you’re sending and you can’t copy and paste. And that’s the MOST useful function.
How this application made it to publishing is beyond me. Truly, take it down for general societal good.
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Doesn’t work
USLESS and doesn’t even make sense. It’s scaring me cause I’m already booked with them though my travel package
