Free

Details

Released
October 31, 2014
Updated
October 30, 2026

Features

Iberostar Hotels & Resort screenshot #1 for iPhone
Iberostar Hotels & Resort screenshot #2 for iPhone
Iberostar Hotels & Resort screenshot #3 for iPhone
Iberostar Hotels & Resort screenshot #4 for iPhone
Iberostar Hotels & Resort screenshot #5 for iPhone
Iberostar Hotels & Resort screenshot #6 for iPhone
Iberostar Hotels & Resort screenshot #7 for iPhone
Iberostar Hotels & Resort screenshot #8 for iPhone
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About

Manage your hotel reservation and enhance your vacation experience. Book restaurants, activities, and services, and communicate directly with hotel staff. Access exclusive benefits and track charges for a more personalized and effortless stay.

✓Manage reservations
✓Book restaurants and activities
✓Request services (room service, amenities)
✓Direct chat with reception
✓Track hotel charges
✓Access exclusive benefits
✓View entertainment programs
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What users say about Iberostar Hotels & Resort

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What's New in Iberostar Hotels & Resort

8.1.13

October 30, 2026

Iberostar's new app transforms your stay: book experiences, request services, and enjoy every moment worry-free.

User reviews

Registro e web check in impossível

App muito ruim. Tenho reserva e não consigo fazer o registro ou web check in, não aceita a data que tento inserir (dia 04/11), tenho que jogar dois dias a frente para assumir a data. Quando tento enviar o formulário, não permite pois pede para revisar o formulário e não tem informação alguma faltando, a não ser o campo província que não habilita o preenchimento.
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Web checkin does not work

The web checking-in process does not work. It greys out the State field, so you cannot enter anything in it, (which is correct for the UK) but the form won’t save without it? It’s major bug meaning I have to now do this manually on arrival.

The chat button does not work as it does not recognise the I’m not a robot check.

The form is constantly asking if you want to continue on almost every single selection.

The date selection is clunky and it changes previous selections.
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Very poor app

The app was better before, I am an Iberostar Club member and when you log in you should go to the Home Screen not have to select a booking to be able to access the Home Screen. Worst app I have in my phone

App

App does not work. Just arrived. Food hotel and everything seems amazing. But every time I try and load the app I get a data loading problem.

I love to plan and organise. So a little jarring when you can’t get it to work.

Failing and staff seem brilliant. Only a review in the quality of the app.
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Can’t get to the booking page

I get part way along the booking but when I try to see the rooms and prices it won’t take me there.

Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes when viewing activity calendar

Bug

Restaurant reservation system not syncing properly

Bug

Incorrect or outdated information displayed in app

Bug

Login issues and users getting logged out unexpectedly

Bug
✨

Requested Features

5 requests

Ability to view and manage all reservations in app

Feature

Interactive map with navigation and point-to-point directions

Feature

Real-time updates on hotel events, activities, and service changes

Feature

Enhanced communication and request features (messaging staff, etc.)

Feature

Improved app stability and performance

Feature

FAQ

What can I do with the Iberostar app before my stay?

Before your stay, you can manage your reservation, check room details, and prepare for your arrival. This allows for a more personalized and effortless start to your holiday.

Does the Iberostar app have ads?

No, the Iberostar app does not contain advertisements. It is designed to provide an uninterrupted experience for managing your hotel stay.

How does the Iberostar app help during my stay?

During your stay, you can book restaurants and activities, view the entertainment program, request services like room service, and chat directly with reception. You can also track hotel charges and manage requests.

What are the benefits of using the Iberostar app?

The app offers convenient features like managing reservations, booking services, direct communication with staff, and access to exclusive The Club benefits. Users report positive experiences with service, dining, and resort grounds.

Is the Iberostar app available on all devices?

The Iberostar app is currently supported on iPhone, iPad, and iPod. Compatibility with other devices may vary.

How often is the Iberostar app updated?

The latest version of the Iberostar app is 8.1.13, last updated on October 30, 2026. Updates aim to improve functionality and user experience.

What is the overall user sentiment for the Iberostar app?

The app has a positive overall sentiment, with users praising excellent service, great food, and convenient app features. However, some users have reported occasional app crashes and bugs.

What is the age rating for the Iberostar app?

The Iberostar app is rated for users aged 12 and older. This rating indicates content suitable for teenagers and adults.