Free

Details

  • Released
  • Updated
  • October 31, 2014
  • August 4, 2026

Features

Iberostar Hotels & Resort screenshot #1 for iPhone
Iberostar Hotels & Resort screenshot #2 for iPhone
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Iberostar Hotels & Resort screenshot #5 for iPhone
Iberostar Hotels & Resort screenshot #6 for iPhone
Iberostar Hotels & Resort screenshot #7 for iPhone
Iberostar Hotels & Resort screenshot #8 for iPhone
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About

Enhance your hotel stay with this app. Plan your vacation, access web check-in, view event schedules, book dining, explore hotel amenities with an interactive map, and chat with staff. You can also book rooms at the best rates.

Plan holiday and discover points of interest
Web check-in for faster arrival
Access event and activity schedules
Book restaurant tables or room service
Interactive hotel services map
Chat with hotel staff and eConcierge
Book rooms at best guaranteed rates
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What users say

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+1

What's New in Iberostar Hotels & Resort

8.1.0

August 4, 2026

Iberostar's new app transforms your stay: book experiences, request services, and enjoy every moment without a care in the world.

User reviews

Can’t get to the booking page

I get part way along the booking but when I try to see the rooms and prices it won’t take me there.

Missing features

The previous version of the app showed every restaurant on site and their operating hours and menus. This version only shows two out of the five Joia Paraiso restaurants, and loads those from the other restaurants in the complex instead.
On other visits we found the app to be glitchy and unreliable, as it was not up to date. It’s okay for general information, especially if there’s a fee involved, but for specific purposes, not to be counted on.
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New app sucks

I can’t even get to looking for new places to go. Only gives me the option to see future bookings. Please fix this asap or all you will be getting is phone calls. Thanx.

Needs improvement

Still needs work. Just keeps spinning or if you get in you can’t navigate. Hope they fix this.

New update is not working

The new app is not allowing me to login… I had to update, and now does not let me logging as a member. I am at the hotel right now and would like to use the app before I leave.

Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes when viewing activity calendar

Bug

Restaurant reservation system not syncing properly

Bug

Incorrect or outdated information displayed in app

Bug

Login issues and users getting logged out unexpectedly

Bug

Requested Features

5 requests

Ability to view and manage all reservations in app

Feature

Interactive map with navigation and point-to-point directions

Feature

Real-time updates on hotel events, activities, and service changes

Feature

Enhanced communication and request features (messaging staff, etc.)

Feature

Improved app stability and performance

Feature

FAQ

What does the Iberostar Hotels & Resort app do?

The app helps you plan your holiday, discover local attractions, and access hotel services. It offers features like web check-in, event schedules, dining reservations, and an interactive hotel map. You can also communicate with hotel staff and book rooms.

What are the key features of the app?

Key features include holiday planning, web check-in for a faster arrival, access to event and activity times, restaurant and room service booking, an interactive map of hotel services, and direct chat with hotel staff and the eConcierge. It also allows you to book rooms.

Is the Iberostar Hotels & Resort app free to download and use?

Yes, the app is completely free of charge to download and use. There are no costs associated with downloading or accessing its features.

What is the primary use case for this app?

The primary use case is to enhance the guest experience at Iberostar Hotels & Resorts by providing convenient tools for vacation planning, on-site management, and communication with hotel staff. It also serves as a platform for booking hotel rooms.

What devices is the Iberostar Hotels & Resort app compatible with?

The description specifically mentions that the app is available for iOS. Compatibility with other operating systems like Android is not detailed in the provided information.