Web checkin does not work
The web checking-in process does not work. It greys out the State field, so you cannot enter anything in it, (which is correct for the UK) but the form won’t save without it? It’s major bug meaning I have to now do this manually on arrival.
The chat button does not work as it does not recognise the I’m not a robot check.
The form is constantly asking if you want to continue on almost every single selection.
The date selection is clunky and it changes previous selections.
The chat button does not work as it does not recognise the I’m not a robot check.
The form is constantly asking if you want to continue on almost every single selection.
The date selection is clunky and it changes previous selections.
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Aangelomike73
Very poor app
The app was better before, I am an Iberostar Club member and when you log in you should go to the Home Screen not have to select a booking to be able to access the Home Screen. Worst app I have in my phone
SStef706378
App
App does not work. Just arrived. Food hotel and everything seems amazing. But every time I try and load the app I get a data loading problem.
I love to plan and organise. So a little jarring when you can’t get it to work.
Failing and staff seem brilliant. Only a review in the quality of the app.
I love to plan and organise. So a little jarring when you can’t get it to work.
Failing and staff seem brilliant. Only a review in the quality of the app.
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RRoisin9393
Can’t get to the booking page
I get part way along the booking but when I try to see the rooms and prices it won’t take me there.
WUWylie Coyote Ugly
Missing features
The previous version of the app showed every restaurant on site and their operating hours and menus. This version only shows two out of the five Joia Paraiso restaurants, and loads those from the other restaurants in the complex instead.
On other visits we found the app to be glitchy and unreliable, as it was not up to date. It’s okay for general information, especially if there’s a fee involved, but for specific purposes, not to be counted on.
On other visits we found the app to be glitchy and unreliable, as it was not up to date. It’s okay for general information, especially if there’s a fee involved, but for specific purposes, not to be counted on.
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RReader04043
