An Excellent App and Support At Its Best
But what needs to be said and equally compelling is the subject of Application Support. All too frequently users fault the App Developer or his/her team for poor support. On this issue, I most strenuously disagree. Once I downloaded the App it performed flawlessly. Eventually, an issue developed and I contacted the developer through the App Store. It is at this point that I must recognize the dedicated attention to resolving the issue. Once identified, the staff were committed to fixing the problem. Moreover, a member of their team maintained regular contact with me to inform of their progress. Who Does This? Even further, a Team Member provided me with a Work Around to use their Website until the Mobile App was again functional ! This strongly surpasses mediocrity of customer support compared to other companies who merely say “I’m Sorry.”
I now have an excellent App that I use to reset my daily state. For the foregoing reasons, I happily award five stars and wish I could give ten. Come On People, give this App a chance. There are App Developers and their team who work tirelessly on the back end to support their App and regularly update it. Respectfully submitted.
App support
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Response from developer
Thank you for your message and for taking the time to share your experience. We’ve just released a new update where this should be resolved. We understand how important a smooth start is. If you prefer not to enable notifications, you can simply skip this step by tapping “skip” in the top right corner during onboarding. We hope this helps and that you will enjoy all the app has to bring!
Hard pass
Also, this dev requires account registration and tracks loads of private data that is completely unnecessary for the app’s functionality… deleted.
Response from developer
Hi QuanahP, We’re sorry to hear you’ve experienced the promotion this way. The lifetime offer is exactly as described, a one-time registration with permanent access, no strings attached. We understand your concerns about privacy and account creation. We ask for account registration so you're history will stay available, even if you switch devices. We do not collect more data than necessary, and we follow strict data privacy standards. If you have any questions or would like your data removed, feel free to contact us at service@guided-meditation.app.
Requires push notifications
Response from developer
Thank you for your message and for taking the time to share your experience. We’ve just released a new update where this should be resolved. We understand how important a smooth start is. If you prefer not to enable notifications, you can simply skip this step by tapping “skip” in the top right corner during onboarding. We hope this helps and that you will enjoy all the app has to bring!
