Guru VPN User Reviews

Customer Experience

Positive experience80.1% of reviews
Neutral1.1% of reviews
Negative experience18.8% of reviews

~ Based on 468 written reviews from the US App Store.

What users say

Is Guru VPN Safe?

Guru VPN: Super Fast Unlimited appears safe based on user ratings. AppsHunter Safety Score for Guru VPN is 90/100.

This assessment is based on 1,777 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.7% of ratings point to a safe experience
4.1% of ratings suggest some concerns
8.3% of ratings point to a risky experience

~ Based on 1,777 App Store ratings for Guru VPN.

Is Guru VPN Legit?

Guru VPN: Super Fast Unlimited appears to be a legitimate app. AppsHunter Legitimacy Score for Guru VPN is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Strict Policy

The strict no-logs policy is what sold me. Many VPN providers don't offer that, and I don't just want to hide my traffic from hackers on a network; I want to ensure the VPN provider itself isn't watching. Thank you!

bad

its very bad and they hide the unsubscribe

Nice

Simple, fast, and convenient to use every day.

Nul

J’ai été facturé pour un abonnement qui ne s’affiche nul part, j’essaie de l’annuler sans succès sur le compte. Je contact le service client depuis des semaines j’ai aucun retour, et je continue d’être facturé . Pourtant j’ai pas de compte avec eux, juste un essai gratuit de quelques jours, le service est nul
Show more

Premium Cancellation

No option to cancel my membership.

Cancelled account

Charges after I requested cancellation to account

Scammers

Scammers

Keep charging me a subscription

They keep charging me a subscription when I don’t even have one and they won’t stop it

Cancel subscription

I want to cancel my subscription, nobody answer my require, no have any possibility to do this on the app, I really don't like this.

Scamers

It doesn’t cancel subscription option

Response from developer

Muhammad, we’re sorry to hear about this experience. The subscription cancellation option is managed by Apple, so it may not appear inside the app. Please check on your iPhone in Settings > [your name] > Subscriptions > VPN Guru and cancel it there. If you do not see the option or believe something is wrong, please send us more details and, if possible, a screenshot to support@guruvpn.com so we can investigate and help you directly. VPN Guru Support Team

Pésimo

Me cobraron sin que lo autorice cuando era gratuito.

Me estafaron

Pague una mensualidad y no la pude usar porque ellos cancelaron mi suscripción, cuando pedí que me reembolsaran, me dijeron que ya no podían hacerlo por qué pasó más de una semana, pero se supone que esa era la semana gratis que ellos me debieron dar para probarla. En automático hicieron el cargo y ya no recibí ni el servicio ni mi dinero de vuelta 👎
Show more

Subscription charged but not activated

I subscribed to this app and the payment was successfully deducted from my account, but my subscription was never activated. The app is not working as expected.

I have already tried everything I could to fix the issue, including reinstalling the app, logging out and back in, and restarting my device, but nothing worked.

I also contacted support 3 days ago and I still have not received any response or solution.

Please either activate my subscription or refund the amount that was charged as soon as possible, since I did not receive the service I paid for.
Show more

Response from developer

Eaad, thank you for describing the issue so clearly. We understand how frustrating it is to be charged while your subscription remains inactive, especially after you already tried reinstalling the app, signing out and back in, restarting your device, and contacting support. Please contact us again at support@guruvpn.com and include your subscription receipt from Apple, the email linked to your account, your device/iOS version, and a screenshot showing that the premium access is not activated so we can investigate this urgently. If the subscription was not properly applied, our team will help review the activation issue, and if you are requesting a refund, please also mention that in your email so we can guide you with the next steps as quickly as possible. VPN Guru Support Team

Travel

I’d love to travel abroad and be able to stream all of my favorite shows, so this is great!

SCAM

So so so disappointed with this site. I never signed up for it yet I’ve been charged for a subscription. I’ve emailed multiple times to delete my information and unsubscribe yet still to have a response. I now have to change my account details due to this site as money is being taken out of my account without my permission. DO NOT DOWNLOAD THIS APP!!!
Show more

Scammers

I did not even put a subscription and they charged me for just downloading the app and I deleted it straightaway. They are scammers. I would not even give them a star but it wouldn’t allow me to move on

Keine Möglichkeit zu kündigen

Ich versuche euch seit Tagen zu kontaktieren! Ich finde keine Möglichkeit dieses Abo zu kündigen. Help

Response from developer

Es tut uns leid, dass Sie Schwierigkeiten bei der Kündigung Ihres Abonnements haben. Bei iOS werden Abonnements direkt über Apple verwaltet: Öffnen Sie bitte Einstellungen > [Ihr Name] > Abonnements > VPN Guru und wählen Sie dort „Abo kündigen“. Alternativ können Sie im App Store oben rechts auf Ihr Profil > Abonnements gehen. Wenn die Option nicht angezeigt wird oder weiterhin ein Problem besteht, schreiben Sie uns bitte direkt an support@guruvpn.com und senden Sie uns möglichst genaue Details, z. B. ob die Kündigungsoption fehlt oder eine Fehlermeldung erscheint, damit wir Ihnen schneller weiterhelfen können. VPN Guru Support Team

Fraud

I have cancelled my subscription yet they continue to charge me if it happens again im gonna go for legal
action

Unseriös

Trotz Kündigung wird Geld abgebucht, sehr unseriös. Betrüger.

Response from developer

Es tut uns leid zu hören, dass Ihnen trotz Kündigung weiterhin Kosten berechnet wurden. Auf iOS werden Abonnements in der Regel über Ihre Apple-ID verwaltet. Bitte prüfen Sie daher unter Einstellungen > [Ihr Name] > Abonnements, ob die Kündigung dort als bestätigt angezeigt wird. Wenn dennoch weiter abgebucht wurde, senden Sie uns bitte die Details, das Kündigungsdatum und nach Möglichkeit einen Screenshot der Belastung an support@guruvpn.com, damit wir den Fall umgehend prüfen können. Ihr Feedback ist uns wichtig, und wir möchten die Angelegenheit transparent klären. VPN Guru Support Team

Never signed up no clue how to cancel

I don’t even know what the hell this is, but I never signed up for it. How do you cancel it?