Gyu User Reviews
Customer Experience
~ Based on 198 written reviews from the US App Store.
What users say
Summarized from real user reviews of Gyu. Based on 5.2K reviews and a 4.8/5 average, it highlights the 6 positives and 4 negatives reviewers mention most about this Food & Drink app.
Positive things
- 👍Great service
- 🍽️Delicious food
- 💯Excellent experience
- 🤗Friendly and attentive staff
- 🏆Best server
- 🎉Awesome atmosphere
Negative things
- 🐛App issues (crashes, server connection problems)
- ⏱️Slow service
- 🤢Subpar food quality
- 🤯Rewards program problems (expired points, unable to redeem)
Is Gyu Safe?
Gyu-Kaku appears safe based on user ratings. AppsHunter Safety Score for Gyu is 96/100.
This assessment is based on 5,229 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 5,229 App Store ratings for Gyu.
Is Gyu Legit?
Gyu-Kaku appears to be a legitimate app. AppsHunter Legitimacy Score for Gyu is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Our hostess Jessica was great! Very attentive, friendly, and helped me with downloading the app!
Service was great, food was amazing as always!!!
This is our fourth time eating here and Jace our waiter his service is stellar love the place and the service he always provides for us.
Great service from Daniel, and great food.
Vanessa was excellent!!!!
Great customer service, great advice, great drink and food. Manager in training also gave us suggestions and was great company
The experience itself was great. Staff are friendly and attentive. Food was delicious and of great quality.
Kitchen great , restaurant dirty and run-down
Had an excellent experience. Food was delicious. PHIL was great. Great service.
George was a really great server ..def was the best so far! Will definitely be back soon !!
Yuna was an amazing server and a ton of fun. Food just kept coming. Yum
Rich came through with the exemplary service per usual. It’s always a great time with him at the bar!!!
The walls at the Windward Mall restaurant have a lot of dust bunnies, but the service was great!
Used to be a hit but now a miss 2x in a row. Service slow, waiter kept “ keeping it real, I wasn’t paying attn when they went over that” for everything new or a promo. Didn’t give us everything we ordered so when we requested the bill he said “so you still want the rest of the beef?” Uh duh I still have to pay right!? He also forgot to put in things.. so we just paid. And left. The experience wasn’t great at all for the amount charged. Not like the first couple years they were open. When we mentioned it the host it wasn’t even offered to have a manger check on us.
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Ms Juliette in Cupertino Store is so amazing! She is caring, detail oriented, sweet and super patience with our needs, especially to my kids who have lots of questions regarding the grill and equipment. She is professional and went extra miles to explain questions which she doesn’t have to. This made our experience so great and we had such a wonderful high school and middle school graduation celebration with my boys. Thank you Ms Juliette. Too bad I can’t have a daughter, or else I would definitely name the BB Juliette. Pls send our appreciation to her and hope to see her again soon in the restaurant
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Every time we come here it is a great time Rich shows us great service and makes sure it’s a great experience
We love it!
Amazing dinner; we love coming here!! Our gas pair!! Tysm for everything.
Everything was delicious & all you can eat lunch price is a deal
Love coming to Gyu-Kaku th food is always great with great cuts of meat. Mainly the service is my favorite, Lena is usually my server and she is the best and helps with any questions I have about new specials etc.
