App is buggy
Last few times I ordered via app, the store did not get my order so I had to inform the workers. So that added extra wait time. On top of that, there is a hidden fee/charge when you use the app, about a dollar more. Why should we be paying for that?? Like why should it cost more to use their app??
Steals Points
This app has an annoying tendency to steal your points. If you add a point redemption while selecting items, and then accidentally press the point redemption again at checkout, it will charge you double the points. Another issue is if you redeem points and then the restaurant pauses app orders, it eats your points anyways. I've lost 60 points to these issues so far, and there's no support option in the app to try to get them back. Literal theft.
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Need a cancel order feature
Some stores are only listed in the app and order by mistake is not tolerated with no order cancellation feature
Good tea
I’m a big fan of their tea :) the app is easy to operate too
pay attention to the automatically pre-selects tip！！！
The app automatically pre-selects an 18% tip without clearly showing it during checkout. The checkout page emphasizes the item price ($6.99), while the actual payment amount ($8.25) is easy to miss, especially when using Apple Pay. This is misleading UX.
线上点单默认添加小费，且页面设计存在恶意隐瞒和刻意引导，默默付了好几次不是我自己选的小费，太过分了
线上点单默认添加小费，且页面设计存在恶意隐瞒和刻意引导，默默付了好几次不是我自己选的小费，太过分了
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