Love
I love all styles of leggings I got - I reccomend the slimming features
Love this brand!!!
I cannot say enough about the quality and great pricing of Halara pants. I have bought dress and casual pants and jeans. They are beautiful, well-made and the fit is always on point. I usually end of buying their pants in several different colors because they have such a selection and they are all gorgeous!!❤️
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Terrible customer support.
I’m extremely disappointed with my experience with Halara’s customer service.
I ordered three items from the Halara website, and because my order qualified for a free gift, I received a pair of socks with my purchase. Unfortunately, none of the three items fit, so I wanted to return the entire order.
Because the order included the free gift, I was unable to return everything together. Instead, I was required to process each item as a separate return, which meant paying $9 in return shipping for each item. That is $27 total to return three items that could have easily been sent back together for a single shipping fee.
I contacted customer service hoping they could help resolve this, but I was told that my order was still “in transit” and that they couldn’t assist me until it was delivered. This was incredibly frustrating because I had already received the order and was able to initiate the return through Halara’s own website. I even sent photos showing all of the items physically in front of me.
After I pointed this out and provided proof, customer service simply stopped responding. I have now been trying to get help for two days and feel like I am being completely ignored.
I’m not usually one to leave negative reviews, but this experience has been extremely frustrating. The return process feels unnecessarily complicated and expensive, and the lack of customer support when I tried to resolve the issue has made the situation even worse.
Unfortunately, based on this experience, I will not be ordering from Halara again.
I ordered three items from the Halara website, and because my order qualified for a free gift, I received a pair of socks with my purchase. Unfortunately, none of the three items fit, so I wanted to return the entire order.
Because the order included the free gift, I was unable to return everything together. Instead, I was required to process each item as a separate return, which meant paying $9 in return shipping for each item. That is $27 total to return three items that could have easily been sent back together for a single shipping fee.
I contacted customer service hoping they could help resolve this, but I was told that my order was still “in transit” and that they couldn’t assist me until it was delivered. This was incredibly frustrating because I had already received the order and was able to initiate the return through Halara’s own website. I even sent photos showing all of the items physically in front of me.
After I pointed this out and provided proof, customer service simply stopped responding. I have now been trying to get help for two days and feel like I am being completely ignored.
I’m not usually one to leave negative reviews, but this experience has been extremely frustrating. The return process feels unnecessarily complicated and expensive, and the lack of customer support when I tried to resolve the issue has made the situation even worse.
Unfortunately, based on this experience, I will not be ordering from Halara again.
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Awful Returns
Can’t do a return. On my laptop and showing NO ORDERS
Linen pants
Perfect sizing great service
