Love
I love all styles of leggings I got - I reccomend the slimming features
Love this brand!!!
I cannot say enough about the quality and great pricing of Halara pants. I have bought dress and casual pants and jeans. They are beautiful, well-made and the fit is always on point. I usually end of buying their pants in several different colors because they have such a selection and they are all gorgeous!!❤️
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Terrible customer support.
I’m extremely disappointed with my experience with Halara’s customer service.
I ordered three items from the Halara website, and because my order qualified for a free gift, I received a pair of socks with my purchase. Unfortunately, none of the three items fit, so I wanted to return the entire order.
Because the order included the free gift, I was unable to return everything together. Instead, I was required to process each item as a separate return, which meant paying $9 in return shipping for each item. That is $27 total to return three items that could have easily been sent back together for a single shipping fee.
I contacted customer service hoping they could help resolve this, but I was told that my order was still “in transit” and that they couldn’t assist me until it was delivered. This was incredibly frustrating because I had already received the order and was able to initiate the return through Halara’s own website. I even sent photos showing all of the items physically in front of me.
After I pointed this out and provided proof, customer service simply stopped responding. I have now been trying to get help for two days and feel like I am being completely ignored.
I’m not usually one to leave negative reviews, but this experience has been extremely frustrating. The return process feels unnecessarily complicated and expensive, and the lack of customer support when I tried to resolve the issue has made the situation even worse.
Unfortunately, based on this experience, I will not be ordering from Halara again.
I ordered three items from the Halara website, and because my order qualified for a free gift, I received a pair of socks with my purchase. Unfortunately, none of the three items fit, so I wanted to return the entire order.
Because the order included the free gift, I was unable to return everything together. Instead, I was required to process each item as a separate return, which meant paying $9 in return shipping for each item. That is $27 total to return three items that could have easily been sent back together for a single shipping fee.
I contacted customer service hoping they could help resolve this, but I was told that my order was still “in transit” and that they couldn’t assist me until it was delivered. This was incredibly frustrating because I had already received the order and was able to initiate the return through Halara’s own website. I even sent photos showing all of the items physically in front of me.
After I pointed this out and provided proof, customer service simply stopped responding. I have now been trying to get help for two days and feel like I am being completely ignored.
I’m not usually one to leave negative reviews, but this experience has been extremely frustrating. The return process feels unnecessarily complicated and expensive, and the lack of customer support when I tried to resolve the issue has made the situation even worse.
Unfortunately, based on this experience, I will not be ordering from Halara again.
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Awful Returns
Can’t do a return. On my laptop and showing NO ORDERS
Linen pants
Perfect sizing great service
Orders take way too long to ship!
Twenty days later and my order still has NOT SHIPPED!
Products & Delivery
LOVE!!!! the products but wishing that the delivery can be a bit faster..
Halara wide leg jeans for the win!
I recently bought the wide leg denim jeans from Halara. I absolutely love the fit and comfort. My husband always compliments me when I wear them, too! Great product!
So easy
I have loved all of my purchases everything has been so soft and comfortable….and with as easy as the app is to use it’s almost addicting how quickly I find myself adding new stuff to the cart !!
Return policy is AWFUL
Unless you are 💯 sure you will keep the item, DO NOT order from Halara. Their return policy is the worst I’ve seen and I order online often. Also, the jeans I ordered already have snags in them. Save your money, order elsewhere.
The bestest pants I ever owned
The quality is far beyond the level
They are so comfortable and durable. So stretchy. Every time I wear them, people asks where I got them. Hands down the best thing I have ever purchased.
They are so comfortable and durable. So stretchy. Every time I wear them, people asks where I got them. Hands down the best thing I have ever purchased.
Rip off
They advertised I would get a free Fanny pack and sent a hair scrunchie. Also, once I needed to return some items because they didn’t fit properly, as it was my first time ordering, they wanted the scrunchie back!
Love the Tall length in pants
I’m 5’9”, 137 pounds. I just received the high-waisted, straight leg work pants. I ordered the Medium Tall size and they fit perfectly. I am so glad that Halara offers a tall length in their pants!
Exceptional and comfortable
I highly recommended HALARA. Every item I have purchased is comfortable and easily washable. I get many compliments on my HALARA slacks, crop tops and dresses.
Hard to return item
Ordered a pair of pants. They’re too short and snug in the hips. Trying to return but impossible as there’s no one to talk to!
Order
I placed an order over a month ago. When I track my order it says it will be delivered by 9/24. It is 9/27 - still no order delivered !
Return option intentionally grayed out
Website doesn’t allow you to process returns; you buy you’re stuck!
Return/Exchanges
Products are great quality and as represented. The return/exchange process is very frustrating. One of the tabs actually says “Give Up”. I wanted to exchange for different size items and couldn’t figure out how to do it.
Return process is annoying
I should not have to submit a picture of a product I am unhappy with just to do a return
Love!
Love these clothes!! And the ones that I don’t love are easy to return!
