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Hale Hub

Hale Hub

ModuleMD LLC

88 ratings
45 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • April 22, 2016
  • May 19, 2026

Features

Developer

ModuleMD LLC
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Hale Hub screenshot #5 for iPhone
Hale Hub screenshot #6 for iPhone
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Reviews summary↘︎
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About

Access your medical records, communicate securely with your doctor's office, and manage appointments. This app facilitates telemedicine visits, medication refills, and payment processing, streamlining your healthcare experience.

✓Secure messaging with provider
✓View practice notifications
✓Appointment management
✓Telemedicine video consultations
✓Medication refill requests
✓View lab results
✓Online payment processing
Show original description

What users say

Summarized from real user reviews of Hale Hub. Based on 88 reviews and a 1.4/5 average, it highlights the 1 positive and 35 negatives reviewers mention most about this Medical app.

Positive things

  • 👍Convenient and efficient (one review)

Negative things

  • 🐛App crashes frequently
  • 🐛App does not open
  • 🐛Login issues
  • 🐛Payment processing errors
  • 🐛Inconsistent form filling
  • 🐛No way to communicate with office
  • 🐛No refill requests
  • 🐛Useless without working features
  • 🐛Difficult to navigate website
  • 🐛Blank health records
  • 🐛Confusing UI
  • 🐛Server errors
  • 🐛Cannot get past terms of use
  • 🐛No support provided
  • 🐛Does not accept credit card
  • 🐛Issues with 4-digit CVC
  • 🐛No reminders for due payments
  • 🐛No patient access on ModuleMD
  • 🐛Broken appointment scheduling
  • 🐛No way to create appointment
  • 🐛No way to leave messages
  • 🐛No web option available
  • 🐛Data loss during form completion
  • 🐛No way to create username/email
  • 🐛Inconsistent date formats
  • 🐛Does not learn previous responses
  • 🐛Does not save signatures
  • 🐛No appointment reminders
  • 🐛Cannot see cancellation window
  • 🐛Credit card request with American Airlines logo
  • 🐛Password reset loop
  • 🐛404 page not found error
  • 🐛Opens App Store within app
  • 🐛Blank everything
  • 🐛No way to call and speak with someone
See all reviews

What's New in Hale Hub

2.6.3

May 19, 2026

- Skin Test - Appointment Booking

User reviews

Most RecentHighest RatedLowest Rated

Useless

Need to order refill no way to can’t leave messages.
Pam85099Pam85099

Terrible

If I could give this app less stars, I would. It’s awful and I wish my doctor would change. Don’t waste your time.
PA45ghPA45gh

Terrible App

I keep getting emails saying “a new document has been added to your….” I look in every category and there is nothing added- NOTHING! I have not recently gone for tests or seen my doctor. i do not have an appointment in the next week and even if I did why no reminder? There is nothing! I am fed up with these emails!
Show more
HORRIBLE READERHORRIBLE READER

Broken and does not work

Would give it 0 stars if I could. Attempted to use the app to schedule an appointment and it won’t allow us to choose the proper location making the app effectively useless.
Bdway01Bdway01

Waste of time

I can’t believe this app was actually used by a medical provider. after just a few minutes without completing on all the forms the app stopped working. What happened to my data who knows? Don’t waste your time!
GeargalGeargal
See 40 more reviews

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User experience

🐞

Reported Bugs

40 issues

App crashes at startup

Bug

App crashes when opening

Bug

App freezes on opening screen

Bug

App freezes on terms of use page

Bug

App freezes when sending email

Bug

App crashes when trying to pay bill

Bug

Login screen freezes

Bug

Cannot get past logon screen

Bug

Cannot log in after password reset

Bug

Incorrect username/password errors

Bug

Password reset sends user in a loop

Bug

404 error on patient consent form

Bug

404 page not found error

Bug

Server error

Bug

ModuleMD and Hale app do not sync

Bug

No way to create username/email

Bug

Cannot schedule appointments

Bug

Cannot book appointments

Bug

No button to create appointment

Bug

No way to request refills

Bug

No way to leave messages

Bug

App does not open

Bug

App does not work on iPhone

Bug

App does not accept credit card information

Bug

App does not accept 4-digit CVC

Bug

Blank health records

Bug

Blank appointments, care plan, billing history, lab results

Bug

Confusing UI for messaging doctor

Bug

No web option available

Bug

Data loss during form completion

Bug

Inconsistent date formats in forms

Bug

Forms ask for repeated information

Bug

Forms do not learn previous responses

Bug

Forms do not save signatures

Bug

No appointment reminders

Bug

Cannot see cancellation window

Bug

Credit card request with American Airlines logo

Bug

Opens App Store within app

Bug

No notifications for due payments

Bug

No patient access on ModuleMD site

Bug
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Requested Features

6 requests

Allow 4-digit CVC entry

Feature

Improve patient access on ModuleMD

Feature

Implement appointment reminders

Feature

Provide a way to call and speak with someone

Feature

Add dark mode option

Feature

Improve patient experience

Feature

FAQ

What can I do with this app?

This application allows you to access your medical information, send secure messages to your provider's office, view upcoming appointments, request new ones, and access telemedicine visits. You can also request medication refills, view lab results, and make payments for statements.

Is this app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees, in-app purchases, or advertisements.

How does the telemedicine feature work?

The app provides access to telemedicine visits, allowing you to meet with your provider via video consultation. This feature integrates with the TeleMMD app for a seamless experience with a single sign-on.

Can I manage my family's health information?

Yes, the application allows you to manage your family's health information within the app, providing a centralized place for multiple individuals' medical data.

What are the security features of this app?

For enhanced security, the app supports login with Touch ID. Additionally, it allows you to add your health-related data through the Apple Health App, ensuring your information is managed securely.