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Halo Leisure

Halo Leisure

by HALO LEISURE SERVICES LIMITED

5 ratings
46 reviews
💪 Health & Fitness
⚽ Sports
Free

Details

Released
April 29, 2018
Updated
September 8, 2026

Features

Developer

HALO LEISURE SERVICES LIMITED
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Halo Leisure screenshot #1 for iPhone
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About

Access your local leisure center's information and services directly from your phone. Book activities, view timetables, get notified of news and offers, and track progress for swimming lessons.

✓Book leisure activities up to 14 days in advance
✓View timetables and session descriptions
✓Receive notifications for center news and offers
✓Find venue information including opening times
✓Track swimming lesson progress via Parent Portal
✓Share information via social media
✓Integrate with Apple HealthKit for activity data
Show original description

What users say about Halo Leisure

Reviews of Halo Leisure are mostly negative: the Health & Fitness app is rated 5.0/5 from 5 App Store ratings. What users like most: booking facility is great, app easy to use (initially). Top complaints: inability to book classes, notification issues (missed waiting list spaces). Summarized from real user reviews.

Positive things

  • 👍Booking facility is great
  • 👍App easy to use (initially)
  • 👍Staff are very helpful and friendly
  • 👍Brandon is fantastic (GP referral support)
  • 👍Great staff, clean and welcoming

Negative things

  • 🐛Inability to book classes
  • 🐛Notification issues (missed waiting list spaces)
  • 🐛Login and account issues (previous emails, existing info)
  • 🐛App freezes and is difficult to use
  • 🐛Trouble resetting password
  • 🐛Garbled and unreadable labels in booking section
  • 🐛'Book for someone else' feature broken
  • 🐛Difficulty finding opening times for multiple locations
  • 🐛Confusing booking flow (gym/swimming redirect)
  • 🐛App asks to sign up for monthly fees repeatedly
  • 🐛No swim option or difficulty finding swim info
  • 🐛Inaccurate capacity information (gym)
  • 🐛Clunky at times, dismiss 'refer a friend' page repeatedly
  • 🐛T&C must be accepted every time
  • 🐛Inconsistent membership booking options (members vs. non-members)
  • 🐛Cannot book more than one person at a time for family
  • 🐛Phone support unresponsive
  • 🐛Baffled by app usage, cannot book swim sessions
  • 🐛No way to book self and child for swimming
  • 🐛Hard to navigate from center to center
  • 🐛Shower cubicles could be cleaner, changing room floor sometimes wet
  • 🐛Mixed changing rooms not preferred
  • 🐛App doesn't fit on screen, poor touch input recognition
  • 🐛Payment issues ('Client error')
  • 🐛Website and app don't work together
  • 🐛Cannot link website membership to existing membership
  • 🐛No support for iOS passwords and payment cards
  • 🐛Form validation broken
  • 🐛Cannot see bookings added on website
  • 🐛Cannot type birthday
  • 🐛Postcodes must be uppercase, not specified
  • 🐛Low star ratings for app functionality
  • 🐛App could be more useful with more effort
  • 🐛No search bar, facility/activity list only shows pictures
  • 🐛Not all centers listed
  • 🐛Specific centers (Ross on Wye, Leominster) not included
  • 🐛Irrelevant due to limited club inclusion
See all reviews

What's New in Halo Leisure

110.86

September 8, 2026

Thanks for using our app! To make our app better for you, we bring updates to the App Store regularly. Updates will include new features, fixes and performance improvements. Improvements for video content library.

More

User reviews

Most RecentHighest RatedLowest Rated

GP referral Gym

⭐️⭐️⭐️⭐️⭐️ Brandon is fantastic

Since starting the GP referral scheme, Brandon has been a huge support at the gym. His kindness, patience, and encouragement have given me the confidence to keep going. He’s genuinely great at his job, and I’m really grateful for everything he’s done.
CGCefn glas

Exercise Classes

Fed up because I can’t get into classes I want to even at 7am a fortnight in advance.
SSnowdrop2020

Notification Issues

Booking facility is great and app easy to use. However despite all settings being correct, notifications aren’t being sent through so you miss out on waiting list spaces
DDrawsomechick

Mr

I cannot book in on a previous email as this was used before Halo took over
DNDave the man with no name

App doesn’t work well

I am trying to book a class. It won’t let me log in to bookings with my existing info.

It also asks me to read the Terms and Conditions but that doesn’t show anything that you can read
EExoticbeach
See 41 more reviews

User experience

🐞

Reported Bugs

40 issues

Notifications not being sent

Bug

Unable to log in with existing info

Bug

Cannot book in on a previous email

Bug

Terms and Conditions not displaying

Bug

App freezes

Bug

No way of seeing if booked onto activity

Bug

Unable to reset password

Bug

Phone number for password reset keeps cutting off

Bug

Labels on day tabs get garbled and unreadable

Bug

'Book for someone else' feature is broken

Bug

Cannot find opening times without committing to a location

Bug

App redirects to gym/swimming when trying to book court

Bug

Cannot log on with specific email providers (sky/yahoo)

Bug

App repeatedly asks to sign up for monthly fees

Bug

No swim option available

Bug

Capacity information is inaccurate

Bug

Dismiss 'refer a friend' page every time app is opened

Bug

T&C must be accepted every time

Bug

Inconsistent booking options for members/non-members

Bug

Cannot book more than 1 at a time for family

Bug

Phone lines are not answered

Bug

Unable to book anything at all

Bug

Never receive confirmation email

Bug

App won't allow re-entering email the next day

Bug

Cannot book a swim session

Bug

App doesn't fit on screen

Bug

App uninterested in recognizing touch screen inputs

Bug

Telling user card number is incorrect without guidance

Bug

Cannot pay, get 'Client error'

Bug

Website and app don't work together

Bug

Cannot link website membership to existing membership

Bug

No support for iOS passwords and payment cards

Bug

Form validation is completely broken

Bug

Cannot see bookings added on website

Bug

Cannot type in birthday

Bug

Postcodes must be in uppercase, but doesn't tell you

Bug

No search bar

Bug

Facility/activity list only shows a picture

Bug

Not all centers listed

Bug

Specific centers not included

Bug
✨

Requested Features

17 requests

Allow booking for multiple people easily (family swimming)

Feature

Improve search functionality for activities and facilities

Feature

Save membership number for social swims

Feature

Link family members for booking

Feature

Add more centers to the app

Feature

Improve navigation between centers

Feature

Add a search bar

Feature

Display more information on activity listings

Feature

Improve app compatibility with different devices and screen sizes

Feature

Allow booking of badminton

Feature

Provide clear instructions for postcode input (uppercase)

Feature

Improve iOS password and payment card support

Feature

Fix form validation issues

Feature

Allow linking website membership to app membership

Feature

Fix 'book for someone else' feature

Feature

Allow booking of swimming for self and child

Feature

Improve membership options for different user groups (e.g., pensioners)

Feature

FAQ

What can I do with the Halo Leisure app?

The app allows you to access information about your local leisure center, book favorite activities up to 14 days in advance, view timetables and session descriptions, and receive notifications about news and offers. You can also find venue information, track swimming lesson progress, and share content via social media.

Which leisure centers are supported by the app?

The app currently supports a specific list of leisure centers, including Aberfan Community Leisure Centre, Bridgend Life Centre, Bridgnorth Endowed Leisure Centre, and many others across various locations. It's recommended to check the app description for the full, up-to-date list of supported venues.

Is the Halo Leisure app free to use?

Yes, the Halo Leisure app is free to download and use. There are no in-app purchases or advertisements mentioned in the description, indicating a free service for users.

Can I book activities if I'm not a member?

The description states that members can book favorite activities up to 14 days in advance. While non-members can view information and potentially join, the advance booking feature appears to be primarily for members.

How does the app use my activity data?

The app integrates with Apple HealthKit to allow users to share their activity and workout data. This data is used to incentivize users to stay active and can be a part of their overall engagement with the leisure center's offerings.