Very poor user interface
Trying to get my tickets and just keep going round in circles. Tried to delete account and start again using form provided, you can only tick the 2 required fields and it responds ‘ There is a problem with one or more of your responses. Please check and try again ‘ App not deleted and reverting to paper tickets!
Show more
Hampshire cricket app
Struggling to give one star. An extremely difficult app to navigate. Clunky, not intuitive. Even using the ticket portion is difficult. Awkward to find fixtures. Does not have a link to the ‘call it out’ facility for the stadium. Awful. Please improve it and encourage its use.
Terrible!
Couldn’t access my tickets last year and when I reported it was told I could print them - I know!!!
This year same issue - I have correct accounts linked and still no tickets. So I thought I’d delete the account and start again … apparently that will take 28days 🙄
I’ll print the tickets😠
This year same issue - I have correct accounts linked and still no tickets. So I thought I’d delete the account and start again … apparently that will take 28days 🙄
I’ll print the tickets😠
Poor push notification deep linking
It’s very frustrating. The app sends you notifications about items of news, or highlight videos or interviews, and you click on them to enter the app to see/read more and you are taken to a “page” that has nothing whatsoever to do with the notification you clicked on. Not only that, it’s impossible to find the item afterwards either. Come on - this is basic deep linking. The app was produced either in a rush and has not been tested or it’s been created by rank amateurs.
Show more
Unable to download tickets
I like the layout and general navigation, however the primary reason for downloading this app was to have the tickets on my phone. Unfortunately this doesn’t work (despite having the relevant accounts needed it tells me there is no account) and the help offered really wasn’t helpful in getting this resolved.
Show more
