Exceptional!!
This app is such a saviour and brings me a lot of peace of mind. I have moved to India from London. Being used to the quality of fresh food abroad, I was always frustrated of the quality and options of veggies and fresh food available here, I have tried Zepto and Blinkit, it’s always not great, sometimes it’s rotten, smelly or laden with pesticides, the salad leaves are never available and if that it is, it’s always soggy.
HANDPICKD absolutely saved me, and my health, they claim truth and try to make there products at par, if not better. The spices are free of chemical, and the salad leaves are crunchy. Delivery is conveniently done for me. I hope they keep growing there product line-up in the future.
Thank You team at Handpickd, you guys are doing a tremendous job, keep growing!
HANDPICKD absolutely saved me, and my health, they claim truth and try to make there products at par, if not better. The spices are free of chemical, and the salad leaves are crunchy. Delivery is conveniently done for me. I hope they keep growing there product line-up in the future.
Thank You team at Handpickd, you guys are doing a tremendous job, keep growing!
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Good quality fruits & veggies- App for online purchase
1) Started using Handpicked about 10 months back. Some items very costly, some are less costly as compared to local market. Delivery always on time. Rates are acceptable provided customer is able to use all offers provided by Handpickd from time to time.
2) Offers are great, but are provided to selected customers and differs from customer to customer. Due to this customer specific approach, there is lack of transparency on the App.
3) Resolution of short quantity or bad quality product on App is done immediately, without asking any questions. Nothing could be better.
4) Resolution of issues on Chat is very poor. Due to lack of transparency & customer specific treatment, Chat team is not aware about T&C of the offer and is not able to resolve.
5) SUGGESTION: Most of offers should be universal i.e. same T&C for all customers, which should be shown on App. Handpickd can continue with additional customer specific offers. It will bring clarity and reduce customer’s confusion.
2) Offers are great, but are provided to selected customers and differs from customer to customer. Due to this customer specific approach, there is lack of transparency on the App.
3) Resolution of short quantity or bad quality product on App is done immediately, without asking any questions. Nothing could be better.
4) Resolution of issues on Chat is very poor. Due to lack of transparency & customer specific treatment, Chat team is not aware about T&C of the offer and is not able to resolve.
5) SUGGESTION: Most of offers should be universal i.e. same T&C for all customers, which should be shown on App. Handpickd can continue with additional customer specific offers. It will bring clarity and reduce customer’s confusion.
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Response from developer
We're sorry for the experience, and we're working to do better. Please contact us at nothappy@handpickd.in so we can make it right.
Not good coconut water
I have some serious concerns regarding the coconuts being delivered to my doorstep and would appreciate your attention to the following issues:
1. Difficulty in opening the coconut
I'm not sure what process is being followed while cutting/preparing the coconuts before delivery, but the way they are currently being cut makes it extremely difficult to open them and pour out the water. Today, I had to cut through at least 5 inches of the outer layer just to reach the water inside.
2. Significant reduction in the quantity of coconut water
I have also raised concerns over the past few days regarding the quantity of water in the coconuts. Today's coconut contained less than a glass of water, which is quite disappointing.
During the initial days of the service, the quantity was consistently good. However, recently there has been a noticeable decline, and the quantity has become extremely inconsistent and, in some cases, very low.
1. Difficulty in opening the coconut
I'm not sure what process is being followed while cutting/preparing the coconuts before delivery, but the way they are currently being cut makes it extremely difficult to open them and pour out the water. Today, I had to cut through at least 5 inches of the outer layer just to reach the water inside.
2. Significant reduction in the quantity of coconut water
I have also raised concerns over the past few days regarding the quantity of water in the coconuts. Today's coconut contained less than a glass of water, which is quite disappointing.
During the initial days of the service, the quantity was consistently good. However, recently there has been a noticeable decline, and the quantity has become extremely inconsistent and, in some cases, very low.
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Normal review
Services and convenience appear to be good . Prices are expensive .
Classic Bait-and-Switch: Great Product, Terrible Business Practices
The products are genuinely good. I initially ordered coconut water for ₹73 using the ₹300 free wallet credit they gave me. It was actually better than competitors like Milkbasket and Country Delight, and even cheaper.
Because I liked the product, I added my own money to the wallet once the free credit was exhausted. That’s when the real game started.
First, they quietly added a ₹19 delivery charge. Fine, I could live with that. But then, without any notice, the product price itself was silently increased from ₹73 to ₹93, making the total ₹112 (₹93 + ₹19 delivery) for a single coconut water—more expensive than Country Delight.
This feels like a classic bait-and-switch tactic: lure customers with attractive pricing, get them to load money into the wallet, and then quietly hike prices. That’s not how you build trust or retain customers.
To make matters worse, they claim wallet money can be withdrawn, but there’s no option anywhere in the app to do so.
Good products can’t compensate for such deceptive pricing practices. Extremely disappointing.
Because I liked the product, I added my own money to the wallet once the free credit was exhausted. That’s when the real game started.
First, they quietly added a ₹19 delivery charge. Fine, I could live with that. But then, without any notice, the product price itself was silently increased from ₹73 to ₹93, making the total ₹112 (₹93 + ₹19 delivery) for a single coconut water—more expensive than Country Delight.
This feels like a classic bait-and-switch tactic: lure customers with attractive pricing, get them to load money into the wallet, and then quietly hike prices. That’s not how you build trust or retain customers.
To make matters worse, they claim wallet money can be withdrawn, but there’s no option anywhere in the app to do so.
Good products can’t compensate for such deceptive pricing practices. Extremely disappointing.
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