Happy Money User Reviews

Name: Happy Money
Rating: 1.8 (5 reviews)

Happy Money

Happy Money, Inc.

🔧 Utilities

💰 Finance

Customer Experience

Positive experience24.0% of reviews

Neutral8.0% of reviews

Negative experience68.0% of reviews

~ Based on 50 written reviews from the US App Store.

Is Happy Money Safe?

Not enough ratings yet to assess Happy Money.

Is Happy Money Legit?

Happy Money is no longer available in the App Store. AppsHunter Legitimacy Score for Happy Money is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Most Recent Highest Rated Lowest Rated

simple

it gets the job done :)

The Lonely Stoner98

9 months ago

Response from developer

Thank you for your review! We are so happy you've had a wonderful experience. 🥳 We love helping people achieve their goals!

Likely scam

Needs a lot of info from you but won’t give you a loan that was pre-approved for you.

yester78

10 months ago

Response from developer

We're sorry to hear that your experience did not meet your expectations. We will often send “Pre-Approved” offers to people who meet our initial credit criteria. However, upon initiation of the application, if their information differs from the information used during our pre-approval process, or if they are unable to meet our full criteria at that point in time, we may not be able to approve their application. If you have questions about the process, please feel free to call our support team at 1-800-878-0901, Monday - Friday between 6:00 am - 2:30 pm (PT) / 9:00 am - 5:30 pm (ET).

Can’t even access the app

Let’s me sign in on the website but not the app. Tried day after day with the same outcome. Makes zero sense.

jspecht222

10 months ago

Response from developer

Hi there, thanks for your feedback. Please update to the latest version of the app, as it may address your concerns. However, if that doesn't work, please contact our team at support@happymoney.com or 1-800-878-090, Monday-Friday between 6:00 am - 2:30 pm (PT) / 9:00 am - 5:30 pm (ET)

Works sometimes

It works sometimes, generally don't trust what it shows you as numbers lag for weeks. Now I'm just about paid off and it keeps telling me to update the app before I can log in, but the app is up to date, so I can't log in.

mn3032

a year ago

Super glitchy

I swear everytime I get on this app it’s a new glitch or issue. Now when I go to open it, it tells me to update yet there is no update available. I even deleted the app, redownloaded it and it still acts like that. Hard to pay the bill when your app don’t work.

iswhatitis💁‍♂️

a year ago

Needs Work

Not sure what the problem is, but the app and website are not up to date with my payment history and nothing has updated in two months. I called and confirmed that my payments did go through (I do autopay) but I should be able to see this updated information on my account on the app or website. Quality of service has diminished since I took out this loan. Not sure if they are cutting corners or something, but I won’t be recommending this company to a friend. The rates and clarity at my credit union are better.

Isenhobbit

2 years ago

Response from developer

Thank you for posting a review and we’re sorry to hear about your experience. The latest update of the app should fix this issue. We hope this addresses your concerns! If you have additional questions, please feel free to contact our team at support@happymoney.com or 1-800-878-090, Monday-Friday between 6:00 am - 2:30 pm (PT) / 9:00 am - 5:30 pm (ET).

Not as good as they portrayed themselves

So this company says they will get you approved no matter what your credit is but that’s not true.. I was trying to get this loan to payoff all my debt so I only had to deal with one payment instead of multiple payments: but as I can see all companies always say one thing and the bottom line is that they all same being untruthful

HEM2010

2 years ago

Frustrating App

Ever since the last few recent updates it has taken the ability for me to pay my loan off the app completely. So the app is pretty much worthless for anything since there is nowhere to pay. Please fix this issue. I have tried uninstalling and reinstalling the app and it doesn’t correct anything.

lmstone18

2 years ago

No problems here

I've used the app for over 2 years and I can't recall iflt ever having problems. Face ID works and it shows my loan progress. Lots of negative reviews but I'm very happy with it, personally. Thank you for the simple interface to track my loan and payments!

Kylee6114

3 years ago

Response from developer

Thank you for the review! 🙌Our mission is to deliver affordable, accessible financial tools and services that empower people to use money as a tool for their happiness!

Paying off loan is a joke

I got the payment amount to pay it off. I get the animations saying great job and balloons. I log in a few days later to see that I still owe and interest has accumulated as well. This is robbery and bad business. Don’t borrow from them!

Sryvijbgdxeghvjj

3 years ago

Blank load screens…

App doesn’t even load once logged in and gives blank load pages.

Mitch Dodge

3 years ago

Never works.

This app never works for payment, nor is it accurate with payment history. The only way to make payments is to use a computer because this company’s website is not mobile friendly—app or safari. Frustrating.

whit765552909466

3 years ago

Junk

This app would be great, if it actually worked. DO NOT rely on this app to be accurate on your due date or payment history. It will usually not be correct. Great concept but doesn’t provide anything

sexysixx

3 years ago

JUST TAKE MY MONEY

Nothing frustrates me more than a company that makes it difficult for me to pay them. I mean, companies provide services for the sole purpose of getting paid for providing that service … why make it difficult for people to pay you?! I opened an account with Wealthfront (easy to find on the App Store) but Happy Money flat out refuses to recognize them as a bank. Everyone else is more than happy to ACH debit that account with the provided routing/account numbers, but Happy Money is like “nah, we don’t want your money from there”. So I’ve had to open a second account JUST for the purpose of paying Happy Money.

KrazyCelticKid

3 years ago

Response from developer

We're sorry to hear your experience this far has not been exactly what you were hoping for. If there is anything we can assist you with or do to enhance your experience, please let us know. You can reach us at 1-800-878-0901, Mon-Fri 6AM-6PM (PT) and Sat 6AM-2:30PM (PT). Aside from calling our Member Success team, you can reach us by email at success@happymoney.com.

Bad text label bug

The dashboard shows the total amount that I’ve paid on the dashboard and lists it as ‘remaining principle balance’ instead of actually showing my outstanding balance.

Wicked Truth

3 years ago

why so bad tho?

Why is this app so bad? Since the last update I can’t even make a payment and had to login to the website to do so? Can’t make the notifications go away. There’s just a whole blank spot of swipeable nothingness at the bottom? weirdness.

whisperbeard

3 years ago

Happy Money’s Interface is TRASH

This app has so many bugs it’s actually crazy. The screenshots you see in the App Store simply is not how it looks. The sad part: the website is worse.

Sokoya

3 years ago

Can’t log in from app

For some reason, it won’t let me log in from the app. I am able to log in pulling it up online.

discgolf2419

3 years ago

Horrible system!

I can only make one payment a month of just my standard payment. I can’t make a few payments or pay more than my minimum. It’s very frustrating because I like to pay more than the minimum loan amount.

Hdhjdgkfbf

4 years ago

Missing major features

Please at least add the ability to pay additional payments on top of scheduled payments. Being locked to only autopay or manual pay makes no sense.

Tosh G.

4 years ago

Response from developer

Hi Tosh, thanks for your feedback! We have passed it along to our product team. We are always looking to improve the app, so please feel free to share any other thoughts or concerns with us!