Happy Nature User Reviews

Top reviews

Only two days trial is good

After two days their service and quality of milk is very bad .
Not god response by their team also. It’s such a terabyte experience

Didn’t Receive Refund In My Bank

I canceled the order due to personal issue under 30 minutes, But the refund amount didn’t credit in my bank account, Please help me . I’m unable to check my refund status

Price issue

Without prior notification prices of subscribed product can change within night by 2-4 Rs without prior notification. No proper support system who will listen your issue.

Superb App!

While the product is awesome, their new app provides seamless customer experience. I loved the simplicity.

Pathetic customer care support ..milk is also not upto mark and they compare with country delight ….

When u guys are dozy only then the quality of milk is good along with customer care support….customer since 4years …. Now shifted to country delight due to their customer support …money is only priority for them

Pure and fresh milk , fast service

Best service, pure and tasty milk

Response from developer

Thank you for putting your trust and confidence in Happy Nature.

Payment issues

I too was facing payment issues online, then Ravi from customer service resolved the issue by sending a payment link which can be used every month for recharge. Thanks Ravi.

Amazing products and service

The products are very good and especially if there is an issue, Jyoti ji resolves it immediately. Thank you for your quick response.

I did not like the invoice susyem

I have been paying and updating my wallet regularly but I must say the billing system is too confusing. I am always zero in my wallet. I cannot understand how. When I try to understand the transactions I cannot understand anything.
There by I feel there is a lot of fake transactions added.
I will be cancelling my account with them. Sorry you are not transparent.
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Be careful you will not get your money back if you decide to leave them

Be careful you will not get your money back if you decide to leave them It has been a long time and i am checking everyday but no refund

Response from developer

We sincerely apologize for any inconvenience you may have experienced. At Happy Nature, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. We further investigate this issue. Please Share your registered contact number or please contact our customer care – call: 9818010888 / WhatsApp: 9773684433 For Any queries.

Poor systems or frauds?

Got them to deliver for 3 days then asked to stop. Few days later I get the bill for 5 days (additional 2 litre milk added without delivery). I haven’t paid them yet, but they keep calling even though I have clarified multiple times and asked them to fix the bill

Response from developer

We sincerely apologize for any inconvenience you may have experienced. At Happy Nature, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. We further investigate this issue. Please Share your registered contact number or please contact our customer care – call: 9818010888 / WhatsApp: 9773684433 For Any queries.

Milk not delivered

I would not recommend anyone to buy any product from here. They are scamming people. They just take your money and never deliver the product. Thank god I have only ordered one liter of milk which I have paid for and it’s been 3 days I have not received the delivery. Even tough they are asking for more money to recharge the wallet for the upcoming deliveries.
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Response from developer

Dear user, we sincerely apologize for the inconvenience caused to you. At Happy Nature, we take customer feedback very seriously and anything less than ensuring you are completely satisfied is unacceptable to us. Please share your contact number with us through call (9818010888) or WhatsApp (9773684433) & we promise to resolve your concerns.

Good products & app

Have been a satisfied customer since 4 years, highly recommend.

Response from developer

Thank you for putting your trust and confidence in Happy Nature.

Excellent

Have been using happy nature milk since past month and it’s been awesome be quality and service

Response from developer

We are honoured to be a part of your journey and look forward to serving you again.

Good quality products

Happy with the A2 milk and convenient app to place orders

Response from developer

We are honoured to be a part of your journey and look forward to serving you again.

Satisfied with products and service

They have a good range of dairy products and am happy with the delivery timings.

Response from developer

Thank you for putting your trust and confidence in Happy Nature.

useful and great app

Been using this application for some time now and it is very useful for managing my orders and subscription. Interface is very good!

Response from developer

Thank you for putting your trust and confidence in Happy Nature.

Review of past 1 year

I started buying happy nature A2 milk last year and it has been a good journey till now , I receive my milk from greater noida hub managed by Jyoti ji , bcoz of her excellent support we are still continuing with the milk , she always responds in time and always there available om call for any customer issue .
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Response from developer

Thank you for putting your trust and confidence in Happy Nature.

Fraud Company

They are the biggest fraudsters in the market of Milk delivery. Half of the time their system won’t work, there are many flaws in their app. Never ever top-up your wallet; they will deduct your money without any reasons/providing stupid reasons. Overall a biggest fraud company, i do not recommend it at all.
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Response from developer

We sincerely apologize for any inconvenience you may have experienced. At Happy Nature, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. We further investigate this issue. Please Share your registered contact number or please contact our customer care – call: 18005720711 / WhatsApp: 9773684433 For Any queries.

App needs a lot of improvement

- Payment section is quite painful. Most of the times after making the payment, you are not directed back to the app correctly. It sometimes hangs and there is no way to use the app except for killing it and launching it again
- The wallet is usually not updated on real time. It can take hours and sometimes a day to reflect the changes
- the basic functions to pause the milk, restart and auto- restart after a vacation are quite confusing and not intuitive
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Response from developer

we sincerely apologize for any inconvenience you may have experienced. At Happy Nature, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. we are working on our Tech end, We further investigate this issue. Please Share your registered contact number or please contact our customer care – call: 18005720711 / WhatsApp: 9773684433 For Any queries.