Hardens User Reviews

Customer Experience

Positive experience53.6% of reviews
Neutral0.0% of reviews
Negative experience46.4% of reviews

~ Based on 28 written reviews from the US App Store.

Is Hardens Safe?

Not enough ratings yet to assess Hardens.

Is Hardens Legit?

Hardens: Restaurant Guide appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Hardens is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Prefude

Theatre Royal,Norwich.11/02/26

Excellent service.
Good Food and drink.
Always a pleasure to dine here before a theatre performance.
Caroline

Awful app

Map goes in and out without being touched. Search is hopeless. Panel with ‘distance from' and other stuff keeps getting the way. And distance from where anyway! Useless app

Poor app

The app has limited functionality - practically 1990s level. You can’t move around on the map or switch between map and list view. There is no search by cuisine type. Reviews are still good but poor functionality makes it a pain. Also having paid for the app, having a landing page asking for more money each time you open the app is really irritating.
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Go To London Restaurant App

Informed, objective and up to date. Best in class.

Buggy

Uninstalled within minutes

Response from developer

Sorry if you have encountered a bug. We have very few crashes that show in our metrics - please contact support@hardens.com if you have a problem.

When it works it’s great but often has glitches

Regular glitches on this app, today I can’t sign in, when I tried my husband’s app I can’t get location to work. Support from Hardens generally not good. Have left 2 voice messages and sent one email and 2 to 3 weeks later still have not had a reply. All a shame as the guide is v helpful.

Response from developer

Thanks for your kind words about the guide but sorry you have had an issue. We respond to all messages and voicemails although the period you mentioned was an extremely busy one with releasing our new version and there may have been a backlog. Please bear with!

Great Find

Came across this App via a restaurant link on Instagram. Great information and easy to use the App. Kinda use this like Trip advisor
If you write reviews on this you receive reward of free annual subscription which is great if you wish to consider a further purchase.
Restaurant choices can be a minefield so this App can be useful
Be great if the App could link discounts to dine
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Response from developer

Thanks for your great review. Please check out our Platinum club which provides special benefits and offers at top restaurant and with luxury travel and food suppliers.

Why have ratings dropped from my membership app?

Generally a great app but the ratings for food service and ambience are no longer showing on my search screen restaurant list. This is essential for the app to be of use!! And app support does not allow me to message anyone….so on this basis I’m going to have to rate this a single a star until someone fixes it and contacts me!
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Response from developer

Glad to hear you generally find this a great app, but sorry to hear you have encountered problems. The problem you report is not one anyone else has told us about. If it is ongoing, please contact support@hardens.com. If this problem is now sorted, please up-rate us!

Un-usable app that pushes for paid subscription

The app looks awful on a recent iPhone, no effort whatsoever has been put into maintaining it. It’s uncomfortable to use, doesn’t really add any value over a google maps search and the search feature is disabled unless you pay. For the company: invest in software development and design before social media ads.
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Response from developer

Sorry it has not worked well for you. Were you in Dark Mode? This was not well supported and has been fixed in our latest release. Otherwise, we receive very few complaints about the UX. The search feature is disabled unless you pay... struggling to see your problem with that? Do you expect us to work for free?

No password recovery function

Very poor UX. On the Login screen the email field whites out the text so you can’t see if you’re entering the correct email address. Next screen doesn’t recognise my email and doesn’t include a password recovery option. I’ve cancelled my subscription as I can’t go any further into the site.

Response from developer

Sorry you have had this problem. I think this related to problems with displaying Dark Mode, which have now been fixed in the latest release.

Excellent and practical

Invaluable guide if you are in a hurry and want a good place to eat. Wherever you are in the UK.

Response from developer

Thanks for your great review!

New version doesn’t work on either iPad or iPhone!

Has always worked before

Excellent

The best way to find great restaurants wherever you are in the UK.

Response from developer

Many thanks for you great review.

Horrible app. Extremely poor interface

Pretty much unusable

Vic Silver

This app is brilliant! Completely trusted reviews and it can track where you are which is really useful. I use it loads for work and travel to find the best food near where I am. I’m a total foodie and I reckon it’s bang on regarding my local (north London) eateries. Also lots of search options which is helpful in the capital - cuisine types etc. Also updated regularly. I’ve tried a few restaurant apps and this is the best by far.
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Useless without search function

Search function is by subscription and without this app is pointless

Useless, doesn’t recognise I have a subscription.

Says I need to subscribe. When I tap purchase, the iTunes Store says I have an active subscription. But the app thinks I don’t and greys out the search. Looks like a company slowly (or even faster) going out of business.

Great App for UK Restaurants

Since the demise of the old GFG this has become an indispensable tool when searching for a place to eat especially outside of Greater London. The app works well and is good reflection of general opinion.

Excellent app for foodies

This app is wonderful. It’s easy and simple to use offline, and updates itself once back online. It gives truly unbiased reviews from people like me; the general public who dine out regularly. If you’re looking for a good place to eat in an area that your unfamiliar with, you’ll find this to be an outstanding guide.
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Promises but does not deliver

Another reviewer boldly claims that restaurants are included as soon as they open and removed when they close - NOT! An Indian restaurant in Whaley Bridge closed nearly two years ago and is still in the guide - FAIL