Harley User Reviews

Customer Experience

Positive experience8.5% of reviews
Neutral4.3% of reviews
Negative experience87.2% of reviews

~ Based on 47 written reviews from the US App Store.

Is Harley Safe?

Harley-Davidson Audio has mixed safety signals based on user ratings. AppsHunter Safety Score for Harley is 53/100.

This assessment is based on 78 user ratings, with an App Store average of 2.4/5.

Safety Analysis

42.4% of ratings point to a safe experience
6.1% of ratings suggest some concerns
51.5% of ratings point to a risky experience

~ Based on 66 App Store ratings for Harley.

Is Harley Legit?

Harley-Davidson Audio appears to be a legitimate app. AppsHunter Legitimacy Score for Harley is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t work on iPhone 17 pro

Haven’t worked for my iPhone 17 pro since I got it and the new update didn’t fix anything. Waste of money!

Connecting

Does not connect well with iPhone 17 my daughters 14 has no issue but my 17 your lucky to get it to stay on

Connectivity issues

It seems that this app does not like the new iPhone 17. Music does not play correctly, music cuts out every second… I have tried everything with no luck. Now I have a useless sound system on my Lowrider ST.

Barely works with new iPhone, Rockford or Harley work help

App features barely work with newer iPhones. Months ago they said they are aware and working on it yet it’s actually been going on for about a year. Setting pin doesn’t work, renaming device doesn’t work, have to forget device and reconnect every start up or it doesn’t play music. Really pathetic.

Trouble connecting with new Iphone 17

Ive had the RF Audio on my 22 LowRider ST and never had any problems until I got my new IPhone 17. Now it rarely connects, or it cuts out constantly. The Harley dealer can’t figure it out. The y got it to properly connect once and when bike was turned off and then back on SILENCE. I hope yall fix the glitch with the IPhone 17 soon.
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No good

New update not working, phone won’t connect to bike, can’t set the amps now 🙄

Not happy atm

My bike is a 2025 LR ST and I picked up my bike yesterday after having engine and exhaust work done and while they had the bike I had them install the Rockford speakers for the LR ST. Dealer helped me connect to speakers and they sounded fantastic. I didn’t use them on way home but after getting home I wanted to mess around with some of the adjustments to the sound but something was wrong. The sound was intermittently cutting out like every second. I was tired so waited til next evening after work. Same issue. I uninstalled my music app and reinstalled it and same thing. I was thinking maybe the firmware might need updated but can’t find an update anywhere and when I try to do an update within the app it just closes the app and does nothing. I’m giving this a 1 star and if things are fixed I’ll update my review if able to.
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Connectivity

It takes me at least 3 to 4 times to connect to my stereo. The bike and stereo is less than a year old. I have the I phone 17 pro max and it is frustrating to have these issues on a new system. Especially on one that is as expensive as it is. Not cool…

Need software update

I have the iPhone 17 pro max and having tons of connectivity issues. Please update and fix this. Can NOT connect.

Issues

Having a lot of connectivity issues with the new iPhone 17 Pro. Have only had issues since I have switched to the new phone Harley can you please update your software so it is compatible with the new phones on the market. This problem includes not connecting right away, not playing music at all, skipping, and having to delete the phone and re-add it several times very inconvenient.
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Fxlrst

After getting iPhone 17pro max I’m having Bluetooth issues. You need an update asap I have disconnect and reconnect for it to work

iPhone 17 pro max

Ever since I have this iPhone my phone and Bluetooth don’t work together

TRASH !!!!! Do not buy ! Str8 GARBAGE! ZERO STARS !

Just read all the reviews because every one of them is true and is exactly what I’m experiencing with my audio system.

Won’t connect

Can’t get the app to connect to the bike. I have connected the bike to my home internet, my phone, my helmet, but no luck on the app. I’m a little tech savvy and can figure most things out but this one has stumped me.

Doesn’t work

Will not work with Rockford Stage 3

Dead App

App will not connect to the 2024 Road Glide CVO that comes with Stage II Rockford Fosgate audio and hasn’t been updated in years

Doesn’t work. Awesome idea and would love it if it did.

I was hopeful considering it’s with Rockford and Harley but when I went to upload my new 2034 road glide with upgraded stage 3 hd/rf speakers all around it literally froze my bike up. I had to pull the main fuse on the bike to get it to even play music again. Needless say I deleted it right away. Please work on this all! I’d love to use it.
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Dead App

Apparently, this app is non-functioning.
It hasn’t had an update in two years. And just like all the other reviewers this app does not connect to my 2023 SE. I called the 800 number and I was told my motorcycle needs a dongle.
Holly Service said that isn’t true and The dongle already exists on the screaming Eagle road glide and the blue tooth helmets work fine.
What a shame.
Tim
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Big Disappointment

Like many others here I was sold motorcycle with Harley’s top of the line stereo. Thousands of dollars spent and this app will not connect to get the most out of my investment. Harley Davidson has a reputation to uphold and should find a new audio partner if Rockford Fosgate isn’t going to match the quality.
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Harley or Rockford coders incompetent?

I've read through the reviews because I too am trying to connect the expensive speakers to my bike and it's the same issue with the pin everyone else seems to be having. The same canned response from Rockford "please email us" blah blah blah. Hey Rockford, if you're reading these reviews stop telling people to email you and answer with a solution so that other riders can troubleshoot on their own without having to call Harley or Rockford and talk to a tech that doesn't know what they're doing. What an absolute shame!
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