Good, but could be better
Needs to be functional with Apple CarPlay. Many head units are now Apple CarPlay compatible this would increase safety for all riders.
Force update
Stop forcing me to update the app as the newer version won’t install on my iPhone 7.
Community.
When I first got the app it had a community to where you could meet other riders and now it’s gone. Not sure why but you guys should bring that back.
Still has bugs!
After your update, I believe there still may be a few bugs.
I have a notification that there is unread mail but when I go to it, there is no mail at all… even the mail that I have read that used to be there.
I have a notification that there is unread mail but when I go to it, there is no mail at all… even the mail that I have read that used to be there.
One star is too much
I ride a Pan America and wanted to like this app, but it's one of the weakest parts of the Harley-Davidson experience.
The app crashes regularly, often immediately after opening. It also appears to receive very little support or optimization for newer iPhones. If you're using an iPhone 16 or even some older devices, don't expect a reliable experience.
Navigation is where things really fall apart. There's no meaningful integration with Google Maps or Apple Maps, so you don't get real-time traffic information. The routing is painfully slow, and if you miss an exit, it can take forever to recalculate and provide an alternate route.
The whole thing feels like an app that was built years ago and then largely abandoned. The motorcycle itself is fantastic, but the software experience is far behind what BMW, Honda, and other manufacturers offer today.
If smartphone connectivity and navigation are important factors in your buying decision, I'd strongly recommend looking at BMW or Honda before choosing a Harley based on its tech ecosystem.
Harley builds great motorcycles. Unfortunately, the app doesn't reflect the same level of quality.
The app crashes regularly, often immediately after opening. It also appears to receive very little support or optimization for newer iPhones. If you're using an iPhone 16 or even some older devices, don't expect a reliable experience.
Navigation is where things really fall apart. There's no meaningful integration with Google Maps or Apple Maps, so you don't get real-time traffic information. The routing is painfully slow, and if you miss an exit, it can take forever to recalculate and provide an alternate route.
The whole thing feels like an app that was built years ago and then largely abandoned. The motorcycle itself is fantastic, but the software experience is far behind what BMW, Honda, and other manufacturers offer today.
If smartphone connectivity and navigation are important factors in your buying decision, I'd strongly recommend looking at BMW or Honda before choosing a Harley based on its tech ecosystem.
Harley builds great motorcycles. Unfortunately, the app doesn't reflect the same level of quality.
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