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Harris Helps

Harris Helps

by County of Harris

20 ratings
26 reviews
🔧 Utilities
📊 Productivity

Archived App (Last seen on 29 Apr 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • September 25, 2012
  • June 30, 2021

Features

Developer

County of Harris
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⭐26
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About

Easily report non-emergency issues in Harris County. Submit requests for services like graffiti removal, street repairs, or debris cleanup. The app automatically routes your request to the appropriate precinct for resolution.

✓Submit non-emergency service requests
✓Attach photos to requests
✓Automatic request routing
✓GPS location awareness
✓Save user profile
✓Store submitted requests
Show original description

What's New in Harris Helps

4.1.0

June 30, 2021

Added "Category" filter for certain precinct request types.

User reviews

Most RecentHighest RatedLowest Rated

Not maintened

The new “service request type” does not work. And without being able to make a selection, you are unable to submit a request. Without this functionality, this app is useless.
datguysaLdatguysaL

Pointless app

App doesn’t work. Feel like it’s made to fail so it nobody reports anything!
KlowwwLKlowwwL

Can’t get service at my location

As others have said, I put a pin at my address and it won’t let me pick any services (road to driveway transition repair in my case). So if I don’t get any services, how about you not charge me any taxes.

I bet we taxpayers paid a fortune for this defective app too.
Opinion-8edOpinion-8ed

Can't use app.

Delete it or fix it!! It's hard enough trying to get help
IdcSaysEngtIdcSaysEngt

I am unable to actually submit a request

The app needs de-bugging. I am not able to actually submit a request.
PemtZcgmPemtZcgm
See 21 more reviews

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FAQ

What kind of issues can I report with this app?

This app is designed for reporting non-emergency service requests within Harris County. This includes issues such as graffiti, mowing needs, street sign problems, debris removal, street repairs, dead animals, ditches, and potholes.

How does the app ensure my request reaches the right people?

The application features automatic routing of your service request to the correct Harris County precinct. This ensures that the issue is directed to the department responsible for addressing it efficiently.

Is there a cost to use this application?

No, this application is completely free to use. There are no in-app purchases or advertisements, allowing citizens and employees to report issues without any financial burden.

Can I track my submitted requests?

Yes, when you submit a service request, an email will be sent to you containing a request ID. You can use this ID to reference your submission. Additionally, submitted service requests are stored on your phone.

What information do I need to provide when submitting a request?

You will need to provide a description of the service request. The app also allows you to capture or use an existing photo to attach to your request, and it uses GPS for address location awareness to pinpoint the issue's location.