Harris Helps User Reviews

Top reviews

Not maintened

The new “service request type” does not work. And without being able to make a selection, you are unable to submit a request. Without this functionality, this app is useless.

Pointless app

App doesn’t work. Feel like it’s made to fail so it nobody reports anything!

Can’t get service at my location

As others have said, I put a pin at my address and it won’t let me pick any services (road to driveway transition repair in my case). So if I don’t get any services, how about you not charge me any taxes.

I bet we taxpayers paid a fortune for this defective app too.

Can't use app.

Delete it or fix it!! It's hard enough trying to get help

I am unable to actually submit a request

The app needs de-bugging. I am not able to actually submit a request.

The Submit button does not work

Tried to report downed trees in the road. Submit button does not work.

App crashes

Constantly crashes, unable to use to report
Potholes. 🤷‍♀️🤷‍♀️

This is USELESS

No matter where I touch on the map nothing can be reported on this app. Absolute Trash

Same issue

The application worked fine until the latest update. Now it doesn’t work at all. I can enter your location and that’s it.

Can’t report issue

No matter where I place the location point or where I search the address. It does not have a service request type. This causes for my grievance to not be allowed to be submitted.

No location works

No matter where I place my location point I get an issue of not having the ability to add a type

Terrible

Every location I’ve ever tried to submit a request for always says no request type available at that location. Therefore you cannot submit a request. The app is useless.

:(

App crashes as soon as I open it.

Does not work

App crashes instantly every time it is opened on my iPhone 12 Pro max

great!

great! But took a minute to figure out how to report the location. Either: press and hold for 3-4 seconds on the spot on the map for it to drop a pin, or use the search icon on the right of the map.
The instruction is a bit hidden, the instructions only shows up if you open the map.

Simple, Too simple

The location of submission is based on home/profile location, not the actual physical location of photo .

New feature

The new “service request type” does not work. And without being able to make a selection, you are unable to submit a request.

Bad

Won’t even open app ugh

Waste of Time

App crashes every time you try to submit a request.

Buggy program

I have tried to make three different service requests. The app crashes before sending my information and it saves no information about them. It is useless as it stands.