Freshest food ever
I’m so happy to say that I’ve been shopping at Harris Teeter for 10 years that I have lived in this area. The store is by far the best Harris Teeter I have ever shopped at. It is definitely my home. Although all of the ladies that walk in come straight from the gym. My husband and I call it Club Teeter 🎉😂 they have delivered the freshest food in every department. They have so many options and the upper class scale shopping experience is one of the nicest experiences. You can have grocery shopping anywhere. I appreciate all that they do. They are very efficient and delivering your groceries, they are efficient and shopping and having your order ready on time and they are also very efficient at keeping their shelves stopped with the very best they have to offer. Not to mention the management and all employees provide the greatest experience with the smile they do their best to provide the best experience in the best food with the best service and they have delivered 100%. I don’t care if I save money somewhere else I will pay for the experience all day long. I love Harris Teeter and everyone there. And no, I am not related to anyone who works there. 😂 Club Teeter 4 life!
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Don’t bother
The RX section of this app is absolutely terrible. I’m trying to sign in to update my insurance yet it keeps making me sign into My Prescriptions and transfer them. I do not want to transfer prescriptions, I simply want to update my insurance. Then you have to sign into the app (or try to) again and again. Don’t waste your time.
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Worst Grocery App on the planet
Harris Teeter continues to lead in having the crappiest grocery app I use. Constantly signing me off for no reason I can think of. Forces users OFF the app just to see the weekly flyer. Will not allow me to change what store to shop, defaulting to store from god-knows-where. The search function is pure garbage, especially when it comes to coupons. Just a giant suck of an app. Giant Food and Safeway have figured out how to do all these things, not sure why the geniuses who designed this app can’t, other than to assume complete incompetence. Hard to understand how it gets 4.4 stars. Just scrolled through a full year of “recent” reviews, almost all are 2 stars or less. Guess the fix is in somewhere.
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Straight up does not work
“Technical issues” when creating an account, logging into an account, etc., so what is this app even good for?
the actual stores are the PROBLEM
app may work but the actual stores are the problem. App says items are available so you place an order only to start getting texts that the ACTUAL item(s) are NOT available. Why not say that before people order. I have just ended up canceling entire orders. Basically useless if you can’t get the items the app says are available. People want what they ordered not substitutes. Groceries cost to much to get horrible substitutes for what they really needed.
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Gone Downhill Fast
This app used to work really well, now it is so slow it’s completely unusable! Trying to plan out what you’d like to shop for is impossible- nothing loads, the search function doesn’t work, it takes longer to try and make a list in this app than it does to go to the store and do a full shop. I like to see what’s on sale so I can plan out what I buy ahead of time rather than wasting time searching for the best price in store, but that is no longer possible thanks to this brick of an app.
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Can’t Order Ahead for Sub Sandwiches
App sucks! Unable to order Italian subs ahead and customize toppings
Get it together
App really sucks. It makes it difficult to do orders. Currently you can’t even switch from in store to pick up. I literally have to put the items in my shopping list just to move them to my shopping cart. ATP I might as well just go inside.
Tough to navigate
It’s difficult to find your rewards card. The navigation and layout don’t make sense. It also is not compatible with dark mode when you scan your code at the store.
"In store only" is the common theme
I'm not sure what the point is when 50% of the items I want
To order for pickup are marked "in store only." When you go inside to get them and show the staff what it says, they have no idea why.
You can't zoom in on the pictures of the items. You can't copy the items name.
To order for pickup are marked "in store only." When you go inside to get them and show the staff what it says, they have no idea why.
You can't zoom in on the pictures of the items. You can't copy the items name.
Needs work
The app is okay, but it needs work. Usability on the shopping list function is still clunky. The app has been designed for online shopping at the expense of the in-store experience. It takes too many clicks to get to the in-store shopping lists, at least 40% of items have the aisle location listed as “aisles vary” (even for produce items), and there’s no section for notes. The Publix app is much easier to use.
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Will not start…
Version 97.2 will not start.
Deleted app, reinstalled.
Same result.
Using web site to browse coupons, weekly sales…
Deleted app, reinstalled.
Same result.
Using web site to browse coupons, weekly sales…
App updates need to be tested
It’s 2026, I would think your app team, presumably well paid, would iron out hiccups and update errors before releasing. All though a HT plus member, I’ve stopped making online orders because the app is so horrible and can no longer filter by category and sale items. I purchase in store, which ends with me spending 20-30% less per order.
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visit to Harris Teeter (HT) Cary NC
This morning, August 12, 2026, my Son and I, needed to buy eggs and bacon. We wound up with much more. During shopping we asked two HT employees where to find certain items. They were most helpful by directing us to the items in question.
At check-out HT cashier Jan G. greeted us with a smile, kind words, and thanked us for shopping at HT.
We exited the store with a pleasant feeling that the staff was so willing to ensure that our shopping experience was delightful, and it was.
At check-out HT cashier Jan G. greeted us with a smile, kind words, and thanked us for shopping at HT.
We exited the store with a pleasant feeling that the staff was so willing to ensure that our shopping experience was delightful, and it was.
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Horrible Login Process
Has the worst login process of any app I’ve used. Have to login often even though you click “keep me logged in”. Then have to login again for Health. Then have to login again if there’s a full moon in Galapagos.
Doesn’t open
After update apps sign in page does not open ! This is so frustrating and annoying !
App is Bad
Difficult to navigate, not user friendly. Weekly ad is impossible to use. The App is full of glitches.
Double-charged twice
Don’t use this app to place an order unless you’re okay with being double-charged for an entire grocery haul with no recourse other than being told to wait a week and a half for a refund. Once was a fluke, twice is a feature. Would’ve been alright if they offered any customer service as apology.
Add to Cart in List?
Please add back the Add to Cart button back to my shopping list. Otherwise I’ll just use the desktop site.
The list functionality is insane
I’m not sure what they were thinking. The list functionality is like a weird puzzle. So insane.
