Poor marketing for online shopping
There needs to be a quick button to return to shopping — every item I put in cart asks me if I want to check out!!! NO I’d like to shop more!!
Your marketing dept really needs to want more selling vs more of completing and leaving!!!
Your marketing dept really needs to want more selling vs more of completing and leaving!!!
Good if you know exactly what you need…
But the search & filtering is terrible
Difficult to navigate
Difficult to navigate. Can’t remove expired credit card. Hard to order subs from deli which should be intuitive
Shopping cart
I have a hard time finding the shopping cart on the app
Accommodations for Low Vision customers
I am getting used to using the app, but it would be nice if the font could be enlarged while using to see finer detail details of the products.
Ordering
It is really sad every time I place an order how many times this store doesn’t have this you check another store they have the item you want but then shows 2 or 3 items in your cart not available .
This is getting worse and worse each week!
This is getting worse and worse each week!
Feature removed
They removed the (asap) option when ordering food ahead. I don’t see why that was taken away when I’m just placing an order for a sandwich.
App is getting worse
Who is trying to update this app a 13 year old? Try looking at Publix app, theirs is much easier to use. Stop updating constantly it only makes it worse. In
Enhancements needed
Please update app to allow ordering of different weights and thickness of deli meats. One can add notes under substitutions but the shopper doesn’t always see those. And it would be great if the shopper could order the deli meat in the app for pickup.
I’m also finding that the app tells me certain items are out of stock but they are there is the store (example - Equal packets)
Awesome. Fuel points can now be used for groceries when ordering delivery. Thanks!!!
I’m also finding that the app tells me certain items are out of stock but they are there is the store (example - Equal packets)
Awesome. Fuel points can now be used for groceries when ordering delivery. Thanks!!!
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reward point system
Harris Teeter has the worst reward system I’ve ever seen. The rewards expire very quickly, and you can never combine months. If you earn 77.1 month and 84 points the next month you actually get no reward for shopping at Harris Teeter. I do not recommend.
It all works well enough
Never deliver, always check your perishables at the store. Most of the time the pickers do a good job…… most. It’s weirdly the most tip worthy job in a time where everything asks to be tipped yet doesn’t.
Black search bar with black text?
It took me forever to make comparisons.
Perfection
I am older now and enjoy the pickup service. Everyone is so kind and they choose my groceries as if they were choosing their own for their family. Thank you so much. ❤️
Discount
Showed free delivery however I just paid for it.
Love it!
Love this app
App navigation is tricky
I do enjoy the app and it’s features but i often run into problems when I am trying to navigate. It takes too long to figure out where to press to continue to the next page, specifically when searching. Also the pharmacy tab is not integrated to the app and it takes you to a browser where you have to log in again. Not my favorite part of the app...
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Kendrick Crossing HT pick up
Great team of personal shoppers at this location
Always choose the freshest options and communicate when desired item unavailable
Responsive /caring/efficient team!!! Highly Recommend this location!!!
Always choose the freshest options and communicate when desired item unavailable
Responsive /caring/efficient team!!! Highly Recommend this location!!!
Kid friendly
With 2 little ones I am so appreciative of this service. It keeps me coming to HT
Useless
I shopped on line for years and then this web site was updated and now I cannot order what I want or track what I have purchased before or find anything except what the site is pushing. I need this means of shopping, but count me out. I will look for alternative stores after being a loyal customer since the store came to my town back in the last century.
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Great service!
As disabled individuals, we really appreciate the availability of Instacart and Harris Teeter to shop and deliver our groceries. It is truly a great service.
