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Hat Creek

Hat Creek

Order, Earn Rewards & Offers

2.2K ratings
43 reviews
🌟 Lifestyle
🍔 Food & Drink
Free

Details

Released
November 28, 2023
Updated
October 14, 2024

Developer

Hat Creek Burger Company, LTD.
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❓5 answered
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📦w/o updates
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About

This app allows users to order food ahead for pickup or delivery, customize their meals, and earn rewards with every purchase. Members can redeem points for free food and enjoy special benefits, making the ordering process faster and more convenient.

✓Order ahead for pickup or delivery
✓Customize and save favorite orders
✓Earn points on purchases
✓Redeem points for rewards
✓Pay with phone
✓Find restaurant locations
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What users say about Hat Creek

Reviews of Hat Creek are mostly positive: the Food & Drink app is rated 4.9/5 from 2.2K App Store ratings. What users like most: awesome burger, the meat in the sandwich's is amazing. Top complaints: if you're going to use an app for drive through pick up , train the employees on what to do when a drive thru mobile order goes through, it won't let me redeem offers. Summarized from real user reviews.

Positive things

  • 🚀Awesome burger!
  • 👍The meat in the sandwich's is amazing
  • 👍Excellent customer service
  • 👍Great food, great service
  • 👍Love this place! Great food

Negative things

  • 🐛if you're going to use an app for drive through pick up , train the employees on what to do when a drive thru mobile order goes through
  • 🐛It won't let me redeem offers
  • 🐛The app interface to earn points is awful. Anytime I go to scan my receipt. It fails. I have to manually enter the information from the receipt, every time, and the given QR code to scan at the counter always fails as well.
  • 🐛Trying to read the bar code with the camera is not working.
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What's New in Hat Creek

1.1

October 14, 2024

We've just rolled out an app update to Hat Creek Rewards based on feedback from y'all. Changes include access to our catering menu, links to our nutritional and allergen information as well as some minor bug fixes and enhancements.

More

User reviews

Most RecentHighest RatedLowest Rated

Needs Update

Please let me choose my rewards in the menu and not force me to before I start my order. I tried to back out to use my reward and lost my whole cart.
Ffixfifa

love this place

clean resturant super friendly knowledagble and quick !
Kkeshiadydell26

Food is awesome!

The title says it all! Go to Hat Creek and check it out for yourself!
CCherylH1950

Kids party central

No better place for birthday parties
Nnadgle

Celiac disease

When I don’t feel like cooking, I don’t have many options of places that I can eat that I feel safe at this is one thank goodness it’s close to my house
CCrapxs100
See 38 more reviews

User experience

🐞

Reported Bugs

3 issues

It won't let me redeem offers

Bug

The app interface to earn points is awful. Anytime I go to scan my receipt. It fails. I have to manually enter the information from the receipt, every time, and the given QR code to scan at the counter always fails as well.

Bug

Trying to read the bar code with the camera is not working.

Bug
✨

Requested Features

1 request

There is no place for leaving instructions for no salt or add this or remove this please add and I will use the app.

Feature

FAQ

What can I do with the Hat Creek app?

The Hat Creek app allows you to order food ahead for pickup or delivery, customize your orders, and save your favorites. You can also earn rewards points with each purchase and redeem them for free food and special member benefits. Additionally, you can pay with your phone and find Hat Creek locations.

How do I earn rewards?

You earn rewards by being a Hat Creek Rewards member. For every $1 you spend on online orders through the app, you will receive 1 point. These points can then be redeemed for available rewards of your choice.

Is the Hat Creek app free to use?

Yes, the Hat Creek app is free to download and use. There are no upfront costs associated with the app itself. Monetization comes from purchases made through the app.

Where can I use the Hat Creek app?

You can use the Hat Creek app to order from any of their 26 locations across Texas. The app also includes a feature to help you find the nearest Hat Creek restaurant.

What payment methods are accepted?

The app allows you to pay for your orders quickly and conveniently using a connected credit or debit card, Apple Pay, or a Hat Creek Gift Card.