Wifi doesn’t connect
My wifi works on everything, except the Hatch app, it keeps saying offline. Wifi is updated, it’s 2.4 GHz, and I’ve tried all the troubleshooting. Terrible experience. I will delete this review if it somehow ends up working. Ruined my night. That’s the one job this clock ISNT supposed to do.
The new app layout and UI sucks. I hate that I can’t do certain things on it
I’m finding this new app layout to be really frustrating. I’ve got another friend of mine that has the hatch restore three and she does not have the same layout as me. Her seems to be much more user-friendly and she can add multiple things to her for turndowns.
I think it’s really frustrating that if you accidentally knocked it or click a button your turn down will stop and it won’t start again and there’s absolutely nothing that you could do to make it start again unless you wait the next night
It’s frustrating that you can’t also turn change your turn down times depending on the day of the week for example starting earlier during the week weekdays and then maybe a little bit later during the weekend.
I find it also frustrating that you can’t add more than two things to your turndown playlist. I just find that that’s silly the subscription is $100
Make a better app, give us more more functions to force start things, don’t make it so slow and janky. Such a shame
I think it’s really frustrating that if you accidentally knocked it or click a button your turn down will stop and it won’t start again and there’s absolutely nothing that you could do to make it start again unless you wait the next night
It’s frustrating that you can’t also turn change your turn down times depending on the day of the week for example starting earlier during the week weekdays and then maybe a little bit later during the weekend.
I find it also frustrating that you can’t add more than two things to your turndown playlist. I just find that that’s silly the subscription is $100
Make a better app, give us more more functions to force start things, don’t make it so slow and janky. Such a shame
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Exhausted for trying
This is supposed to be a product that promotes well being and sleep. But the constant updates and when you go to edit something it won’t allow or is so frustrating. I pay for the subscription to a physical thing I bought and it’s still just mid. How is the stress of configuration worth it? It’s not.
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Pretty good
Works well, but 1 bug interrupts my sleep. The alarm can go off the next morning even if I turn the physical switch off. And also always happens if I try to turn it off in the morning before the set time.
GO BACK TO THE OLD LAYOUT!
This bedtime playlist only and no routine editing is actually so awful. I hate that I cannot access all of my favorite sounds and it only shows a select few
I also got a 30% off deal for my subscription since I’m a new user, I exited the app for only a couple minutes, I came back into the app to see that it no longer applied and now I have to pay full price….already such a bad experience with hatch and I haven’t even had my first nights sleep with it.
I also got a 30% off deal for my subscription since I’m a new user, I exited the app for only a couple minutes, I came back into the app to see that it no longer applied and now I have to pay full price….already such a bad experience with hatch and I haven’t even had my first nights sleep with it.
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Good UI but holy app size
Why is this app 2.8GB..?
Disappointing Purchase — Not Worth the Hype
I received the Hatch as a baby shower gift for my son, and unfortunately, I’m extremely disappointed with it. It’s definitely not what I expected, especially considering the price and reputation of the product.
I previously used a Fisher-Price sound machine for my daughter, which is now about seven years old. She still loves it, and honestly, I do too! Unfortunately, that particular model is no longer sold, so I wanted to upgrade to something newer for my son. I expected the Hatch to be an improvement, but in my personal experience, it has been a downgrade.
My biggest complaint is the extremely limited sound selection, particularly the Infinity sounds. The sounds are repetitive, often sticking to what feels like a single tone that quickly becomes boring and, eventually, irritating to listen to over and over again.
My old Fisher-Price machine offered a much better listening experience, with multiple soothing sound options, including ocean waves, wind, rain, and other sounds. Even its limited selection of lullabies had more variation, making them much more enjoyable to listen to on repeat.
For a baby sleep machine, I expected more variety and a more soothing, dynamic listening experience. I would love to see the Infinity sounds offer at least three different musical variations that rotate continuously until you decide to turn them off or switch to another sound. That would make a huge difference!
I was initially considering paying for a Hatch subscription to access additional features, but after this experience, I have no interest in doing so. I don’t feel the basic sound experience has met my expectations enough to justify investing more money into it.
I really wanted to love this product, but unfortunately, I don’t. Hatch needs to seriously improve its sound library, especially its baby sleep sounds, and offer more variety, depth, and natural transitions instead of repetitive, one-note audio.
I know other families may enjoy the Hatch, but based on my experience, I would not recommend it to someone looking for a genuinely versatile and soothing sound machine.
I previously used a Fisher-Price sound machine for my daughter, which is now about seven years old. She still loves it, and honestly, I do too! Unfortunately, that particular model is no longer sold, so I wanted to upgrade to something newer for my son. I expected the Hatch to be an improvement, but in my personal experience, it has been a downgrade.
My biggest complaint is the extremely limited sound selection, particularly the Infinity sounds. The sounds are repetitive, often sticking to what feels like a single tone that quickly becomes boring and, eventually, irritating to listen to over and over again.
My old Fisher-Price machine offered a much better listening experience, with multiple soothing sound options, including ocean waves, wind, rain, and other sounds. Even its limited selection of lullabies had more variation, making them much more enjoyable to listen to on repeat.
For a baby sleep machine, I expected more variety and a more soothing, dynamic listening experience. I would love to see the Infinity sounds offer at least three different musical variations that rotate continuously until you decide to turn them off or switch to another sound. That would make a huge difference!
I was initially considering paying for a Hatch subscription to access additional features, but after this experience, I have no interest in doing so. I don’t feel the basic sound experience has met my expectations enough to justify investing more money into it.
I really wanted to love this product, but unfortunately, I don’t. Hatch needs to seriously improve its sound library, especially its baby sleep sounds, and offer more variety, depth, and natural transitions instead of repetitive, one-note audio.
I know other families may enjoy the Hatch, but based on my experience, I would not recommend it to someone looking for a genuinely versatile and soothing sound machine.
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Subscription needed to change alarm??
What a pain, they require a subscription if you want to change the time the alarm goes off
Disappointing app experience
The UX of this app is terrible. I am prompted to start a bedtime routine, I then select a cue but don’t want an additional 50min unwind routine and it won’t work. Also why does a wind down routine need to be 50+ min? And why can’t I adjust my wind down routine to be shorter in the moment or play my cue / wind down before it’s scheduled (button doesnt start my cue it starts my sleep music). I’ve googled support and sent in app feedback with no reply. I purchased this device to create a bedtime routine and improve my sleep health by keeping my phone out of the bed, but attempting to do so in this app is so infuriating - not clear nor customizable - I’m about to return it and get a simple Bluetooth speaker to use my phone alarms and play ocean sounds without a subscription fee. Also, you can’t search sounds by subscription type which is also annoying. Please fix this!
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Terrible UI, annoying CONSTANT push for Hatch+
I don’t understand this user interface. In order to access any of the actual lights, sounds, or music, I have to click through so many pages on the app. It’s all way too spread out. What irritates me is the highlights page: I’ll see a recommended light/sound combo but can’t enable it from there. I can only add it to my “favorites”, which is numerous screens, touches and swipes away. I can’t preview or enable it from the original screen. It’s super frustrating.
There’s also entire menus of options placed right in the middle of all the other menus/screens that I can’t even use because it’s for hatch+ only. I understand there’s a premium version, but I purchased this without the need to buy more into it and I certainly won’t, seeing how limited the sound options are for “free” users. I have a HomePod that sits right next to it that plays literally anything without the need to sign up for a “premium” account - I don’t know why I bought this Hatch. I’m actually consider returning this thing because of the push for the hatch+, lack of “free” sounds, and this garbage interface.
There’s also entire menus of options placed right in the middle of all the other menus/screens that I can’t even use because it’s for hatch+ only. I understand there’s a premium version, but I purchased this without the need to buy more into it and I certainly won’t, seeing how limited the sound options are for “free” users. I have a HomePod that sits right next to it that plays literally anything without the need to sign up for a “premium” account - I don’t know why I bought this Hatch. I’m actually consider returning this thing because of the push for the hatch+, lack of “free” sounds, and this garbage interface.
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Turns off sound when you turn off light :(
Seems handy to have an app to control your baby's sound machine from anywhere - however, multiple times I have turned down the light on my hatch baby and it has turned down the sound as well even though you can only turn one down ag a time. Wakes my baby up and is not helpful. I would rather have spent less money on a sound machine and not have an app.
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This App Needs A Lot Of Wk
This app has terrible navigation , very disorganized , a lot of problems such as “can not add step
“
Ok then what what’s a the next step no guide whatsoever
To add the sounds etc
They have such amazing content with a terrible app . Please hire people to renew the app and make it a real app
“
Ok then what what’s a the next step no guide whatsoever
To add the sounds etc
They have such amazing content with a terrible app . Please hire people to renew the app and make it a real app
Alarm works
App sucks in general. Can only have one routine (my kids sound machine let me set up a million) and the support page says it supports up to 2 with a free account. Bad info :(
Pretty buggy and pricey
For all the things I heard about this thing I thought it would be way better. I can’t edit or change duration of sound when I could before and it’s very limited especially for the stories.
Update Broke App
I do not recommend this product or app until they seriously improve the app updates. Multiple times it seems like “bug fixes” break the app entirely which then breaks your alarm clock entirely. Way too expensive to have all of these problems.
Volume is inconsistent
I love the model and OS of the Hatch that had the 2-way monitor. The newer Hatches and OS is fine because my son loves Yuki, but recently the volume is all over the place! I set a routine with a bunch of the yuki stories and sometimes they’re so low, so I adjust the volume either on the device or in the app; then I see what level it’s at to adjust the routine volume. Then the next time it plays, it’s crazy loud instead! It’s super annoying especially since it’s meant to be soothing bedtime sounds. Please fix this!!!
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Not worth the money
Spent over $200 on this thing and you can’t even use most of the features without paying a monthly subscription. I have a $15 sunrise alarm from Walmart that is a brighter light with more color options, more sound options, and I can connect Bluetooth and play any music I want. For an alarm this expensive I should have to continue paying monthly to use it, and Bluetooth really needs to become a feature. Don’t waste your money on this!
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Fix the alarm time toggle
All I want to do is change the time my alarm is set for. It gives me an error 50% of the time and takes 30 seconds to load the other 50%. It cannot be that hard for this toggle to work. Also, why are there 3 dots next to it? The only options are enable and disable, which is redundant to the function of the toggle. Please fix this. It’s the only thing I do in the app.
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Not a fan of slider volume tool
Please bring back the plus + and minus - buttons so I can adjust the sound one step at a time instead of using the slider tool. It’s much harder to make a steady transition in volume. Otherwise, I enjoy the app!
Error messages
Not intuitive user interface - error messages constant just to set up the alarm
