app is the worst
i honestly love the alarm, the app however i hate. if i want to turn off an alarm it will pop up again and i have to turn it off AGAIN! there are times when the app refuses to work properly and i have to leave it and refresh for it to just end up doing what i wanted it to in the first place. please fix the app
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Goods nights rest, stress on app
Good luck ever getting the app to work. It’s terribly slow, and god forbid your hatch ever needs a firmware update. Congrats on your new paper weight.
Product good. App BAD
I have never written an app review before but I had to for this app. It is SO glitchy. Takes forever to load. Once it loads you must make your changes immediately without switching to another app because if you switch apps and go back IT DOESNT WORK. You have to close the app and reopen. Every. Single. Time. My other gripe is..why can’t I delete old devices?? I was a nanny for several families and I CANNOT delete their devices. I emailed about it 5 years ago and was told I have to send the MAC address so they could go in and delete it for me. WHY??? It’s 2026. Why can’t I delete myself yet??
Overall not well maintained app and it needs a major overhaul. It is way past due. Hire a new team of developers because whoever is in charge is being lulled to sleep on the job to the sound of ocean waves
Overall not well maintained app and it needs a major overhaul. It is way past due. Hire a new team of developers because whoever is in charge is being lulled to sleep on the job to the sound of ocean waves
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So frustrating
This app disconnects all the time, and then when it is connected it is so slow to open and run.
Impossible to keep connected!!!!
I’m in my second device after the first had hardware issues. Some settings will only work over WiFi, not Bluetooth and it has been so frustrating trying to use this device through moves and travel. The app is essentially useless because it won’t stay connected to the device
Too slow
Please update your app so it has a drop down menu for the song list. It takes 5 minutes to cycle through all the songs. I have to wait several seconds before I can move to the next song. This makes the process extremely frustrating.
Hatch Alarm NOT working
I loved using the Hatch Alarm at first. I bought a second one for my son it was so great, but now my Hatch sleep sound isn’t playing in the routine that I have set up less than a month after getting it. I’m so disappointed and I don’t know how to fix it!
I’ve also been woken up on several occasions from it going from rain sounds to suddenly making a buzzing sound like a defective machine. It’s too expensive to be malfunctioning less than a month into owning it.
I’ve also been woken up on several occasions from it going from rain sounds to suddenly making a buzzing sound like a defective machine. It’s too expensive to be malfunctioning less than a month into owning it.
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No Christian Mediations
If hatch and the Hallow app could work together, i would LOVE, but right now I’m having trouble finding things I like on this app alone…
Wish there was more flexibility
I just wish there were a bit more flexibility in the functions. For example, I can only set one master “cue to unwind”, but my schedule is genuinely different during weeknights and weekends. I don’t know why we can’t set different cue times for different days, it’s quite frustrating when I want my routine to vary by just an hour each night without wasting electricity on the weekends. Also, there seems to be no way for me to enter “cue to unwind” manually or set the color-changing lights. It’s a good app/alarm clock but the functionality is really lacking :/
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Painfully slow
App takes forever to load, god forbid you don’t have your Bluetooth on, turning it back on doesn’t recognize your phone.
Have to kill the app and start over again. Brutal
Have to kill the app and start over again. Brutal
Shows too many sounds what we cannot play
The app is good, but I strongly dislike the user interface of the app because I have to click so many times to be able to play some sounds. As an iOS developer it’s a pain to use the app.
For example, enter the home screen, click a category of sounds (alarm or sleep), scroll and click a sound I like, in that sound page I click play. If I want a different sound, there’s no back button to go back to the list of sounds. It should be simple for me to listen to what a “brown noise” sounds like to a “laundry dryer noise” to compare which sleep sound I wanna play.
I suggest Hatch to make the app flow again. Consider playing preview of a sound on the list of sounds. Instead of needing tho to list of sounds -> picked sound -> play page.
For example, enter the home screen, click a category of sounds (alarm or sleep), scroll and click a sound I like, in that sound page I click play. If I want a different sound, there’s no back button to go back to the list of sounds. It should be simple for me to listen to what a “brown noise” sounds like to a “laundry dryer noise” to compare which sleep sound I wanna play.
I suggest Hatch to make the app flow again. Consider playing preview of a sound on the list of sounds. Instead of needing tho to list of sounds -> picked sound -> play page.
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Lags a lot
I used to really enjoy using the Hatch Alarm but it lags too much now. Every time I try to add a new alarm and it takes about a minute to load and will still give me an error notification. Everything within the application lags or does not work. Very dissatisfied with the application and currently looking for other options to replace it.
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App sucks
I love having the light come on automatically so my kids know when it's morning and they can get up. But the app is absolutely horrible. It's a giant hassle to change anything and often it won't save changes
Why is this so large?
Unit works great but app is laggy. It also takes up over 1.5GB of storage on my phone. How is that possible?!?
Worst product ever
Does this product ever work?
Unreliable & Cringey
App is slow. They barely ever upload new content. Not misophonia friendly. Majority of content is made with condenser mics.
Do Not Recommend
Not only are you paying for a $200 alarm clock but you’re paying monthly for an app that DOESNT EVEN WORK. No matter what it will not connect to my product. It will randomly work for a couple of days then decide to disconnect again. I’ve moved WiFi routers, deleted, logged out, and updated the app. This has been an ongoing issue for months. It’s one thing if you can change the alarm time on the device itself, but forget it, you have to use the app that never works. I bought this for nursing school which starts in August and can’t even set my alarm for school. Genuinely this app and product has become the most frustrating thing and I can’t bring myself to toss it because of the price. So I will keep holding onto hope something gets fixed. Wish me luck!
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Volume issues
My volume is set on my routines yet each time it resets to a louder volume. It didn’t used to be a problem, help!
Horrible
Garbage. Never works. Ever. Biggest waste of a product regret purchasing.
light problems
multiple lights not showing on clock. unwind routines custom light selection keep reverting back to suggested.
