HausMoney User Reviews

Customer Experience

Positive experience8.2% of reviews
Neutral0.0% of reviews
Negative experience91.8% of reviews

~ Based on 85 written reviews from the US App Store.

What users say

Is HausMoney Safe?

Not enough ratings yet to assess HausMoney.

Is HausMoney Legit?

HausMoney appears legitimate, with a few gaps. AppsHunter Legitimacy Score for HausMoney is 60/100.

Based on 60 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It does what it’s supposed to do

I’m not taking away from prior reviews. As a fairly recent customer of HausMoney, I will say the app has gotten a lot better. That’s how you come up. The team has made an honest approach to fixing issues as they come on my phones. I use my card vs transferring it out which is why I might have a different experience. For daily purchases and quick runs to the store it works great, there is some restrictions on certain stores. I can get my card with my tips. Compare compared to bigger bank I know that they help me when I have an issue. I was called by one of the support agents, Alejandro who is very friendly and made sure to resolve any issues after my email had been hacked.
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+40 Points in 90 Days: This App Quietly Fixed My Credit Score

I’d been getting my tips on my paycheck for years (which I never really loved - I miss cash!), so when my employer announced they were rolling out daily digital tip payouts, my first thought was, “Finally — what took you so long to join this century?”

When it came time to sign up, I went with Hausmoney, since it was fee-free option and it was easy to sign up. That was the whole appeal at first — just a simple way to get my tip earnings daily instead of waiting on a paycheck.

I started using the card for everyday spending — groceries, gas, takeout — mostly because my tips were already loading onto it. No strategy, no plan. Three months later, I checked my credit score out of curiosity and it had jumped 40 points.

I thought I was using a debit card, since I can’t spend more than I have, but it must have some magic trick inside of it. I’ve never noticed a “statement”, there’s no bill to pay once a month and yet I have a perfect payment record on the Hausmoney card. 🤷‍♂️

Bottom line: Went in for fast, fee-free access to tips I’d already earned. Came out 40 points higher on my credit score. Didn’t see that coming, but I’ll take it.
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All around terrible

Frequent outages, free transfer takes 5-10 business days, fee for expedited instant transfer. All around terrible app and one of the many reasons I left the company I worked for.

Great company. Love the rewards!

App is super easy to use and I love the new rewards feature!

Bad App worse company

I have been using this app for over a year now with the bar that I am at. I obviously am not a fan of this concept mainly because it typically takes over a week to get my tips. Also there have been numerous times where I am unable to even login to my account, therefore my money is inaccessible for even longer. Worse app and their customer service is not helpful. Please if you are considering using this company for your business, I strong advise not to do such.
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Managers, stay away

Our restaurant recently forced us to switch from cash to HausMoney, and it’s been horrendous. Every transfer takes longer than expected and they notify you the transfer is on its way with no rhyme or reason: doesn’t happen when I initiate it, nor when it hits my bank account. Just whenever they get around to it. App is clunky and an overall hassle to use. If you’re a manager or owner, please don’t use this app. Everyone at my restaurant hates this.
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Helpful Support

I’ve been using this app for the last year or so, it hasn’t been the easiest app to use. However, I do see major improvements and the CS team was quick to solve my issues.

Rating

This makes life harder when it’s supposed to help

People should be fired

Considering we live in age where you no longer need to code, whoever made this interface should be fired and replaced by Claude. After deleting the app and reinstalling multiple times, I cannot log in and app gets stuck on Face ID

Blows

This app is horrible. Have WAY too many issues transferring money to my bank account. Hope
Your employer likes you enough to never use this awful app

Withdraw your money and never use again

I was just recently unable to pay a security deposit because of HausMoney.

A transaction with this card was cancelled for whatever reason (fifty fifty chance a payment processor will not take HausMoney as a proper form of payment)

Anyways, after a denied form of payment, HausMoney withdrew the funds from my balance and it is now pending.

When I say pending, I mean for up to a week +.

Numerous restaurant locations are cancelling partnerships with HausMoney because of this.

Figure it out, or fail in the market.
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Awful

This app is terrible, my job switched to it, made everything worse, branch was the GOAT

The struggle

Literally a nightmare using this app.

Whoever owns this app should be fired

The fact that this does not support Cash App or Apple Pay to its fullest is absolutely INFURIATING. This does NOTHING for servers who need their money ASAP. The transfers are awful, cause why am I waiting 3-5 days???? Trash trash AND MORE TRASH. Do better or this will be the saddest creation this person ever made.
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Horrible.

3 weeks in and I STILL CANT BE PAID. You guys need to get it together. Customer service: zero. Usability: zero. Wish the whole company would
Go under so I never had to use them again.

My Money.

This company is the worst. Also, charging a $1 'convenience' fee? Seriously? There's no choice as to how to get my my. If I had a choice, definitely wouldn't be this place.

Sucks so bad

It’s been over a week and I still haven’t received the money I tried to deposit. It’s electronic. There’s no reason it should take this long.

Awful app

We started using this at work at first it was fine but now I would not recommend this to anyone. It says it’s takes 5-7 business days to transfer tips. Mine can take as long as 10-12 business days so I’m always panicking about where my money is. Also it doesn’t update my tip amount until noon the next day at the EARLIEST. And paying $1.00 to get my tips immediately. No.
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This app sucks

Have been waiting on a transfer for over the 3-5 business days. Really hate to think my money is floating around somewhere just waiting for the transfer to go through. Also very confused as to why it is considered a credit card when it’s my hard earned money? Don’t convert to Tiphaus or HausMoney. It’s not worth the headache and disappointment from employees. I constantly hear complaints from my colleagues. And if you were forced into tiphaus, like I was, I would recommend getting it on your check or even paying the $1.25 fee to transfer into your account right away.
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Sucks

Why do I pay for instant transfer when it takes 3 goddamn days to go into my account