HBN Smart User Reviews

Customer Experience

Positive experience51.1% of reviews
Neutral2.2% of reviews
Negative experience46.7% of reviews

~ Based on 45 written reviews from the US App Store.

What users say

Is HBN Smart Safe?

HBN Smart appears safe based on user ratings. AppsHunter Safety Score for HBN Smart is 96/100.

This assessment is based on 3,194 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.9% of ratings point to a safe experience
1.8% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 3,194 App Store ratings for HBN Smart.

Is HBN Smart Legit?

HBN Smart appears to be a legitimate app. AppsHunter Legitimacy Score for HBN Smart is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst app ever

This app and the devices are honestly USELESS. They work once paired which takes forever to do and once they unpair (pwr outage etc) you have to go through this nightmare all over again - I do not recommend this App or the products from HBN unless you want to get frustrated beyond belief. How can they sell such sub-par devices
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Bad Product/App

Tried connecting their WiFi plug to their app. Did not work. Plug did not have a reset button yet every option to connect with plug requested to press and hold reset button that was not there

Do not buy

Scam

Simple + Effective

This app has been able to connect to every WiFi enabled device I’ve attempted. That sounds simple but was tougher to find than I anticipated It’s easy to operate, I’m happy with it

Broken by update

App updates lose all your devices which is bad enough, but the latest one won't readd them. Still, it's fun entering your WIFI SSID 17 times.

Worked at old home

The smart plug is great when it works. It stops working after I move to a new home. I tried to reset, reconnect to WiFi with the same carrier, tried everything but none works, it become a manual control plug.

Horrible

Make it extremely difficult to
Update connection after password changed

не работает без WiFi

не работает через мобильный интернет, вопрос зачем тогда нужна эта функция удаленного выключения/включения. зря потратил деньги. не рекомендую!

String light issues

After many attempts, I wasn't able to connect the string light to the iPhone. Perhaps 2.5 GHz or 5 GHz issues but neither one I was able to achieve the connection. Even after scanning the barcode and reading the small prints on the book instruction card, nothing works.

Love HBN

I love the program. Works great. If i had a request, it wold be to add iwatch functions. Or possibly a contact switch to activate a light. Possible use, when my mother gets up in the middle of the night it will alert me if shr goes out side.

Garbage!!!

Will not let you even log in!!!

Waste of money

I can never get these plugs to connect.

Works well with my old doors and motors.

Works well with my old doors and motors. Like them a lot, great solution until my system needs a full upgrade. Very easy install, never had a problem with reliability. For the price, these are the best around.

Latest version includes new bugs

Downloaded the latest version and it does not update. I turn the switch on and set to turn off in 15 minutes. The switch does turn off but the app still shows it’s on until you completely close out the app and restart

The best

This product is SO easy to set up and use. Love being able to set up, monitor and change from my phone. Had one unplugged for Christmas lights since last year. Just plugged back up and instantly connected again and the name front porch lights popped up. Have four of these. Use all year for inside lamp and lights for back yard. Use seasonly for Christmas lights and heat lamps for feral outdoor cats.
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Highly Recommend

I use this timer for my pool filter and a solar heater. On cloudy and or rainy days I can turn off the heater from the comfort of my living room. This timer offers so many options and the fact that I can control it globally is fantastic. Having the two outlets is like a two for one. You will not be disappointed. If there is anything less than five stars, it is probably user error. Thanks for reading.
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Love it

It’s hard to set it at first, But once it set, its real useful to many applications.

Based

This product is based and not cringe

Good, simple. Basic

Love this app, cheap way to have a smart home. HOWEVER. the app just needs to let you reorder your devices

Must Have!!

So my son (12 yrs old) never “hears” his alarm! So I redid his room today and added the smart socket to his bedroom light. With the automation feature I was able to set his light on a schedule!! Love this because that’s the one thing that wakes him up! I don’t have to go in there anymore and flip the light! We also have one in our bedroom and one in the living room. We love these sockets. Very helpful when our hands are full of groceries or our bags from work and we need the lights.
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