Login Issue
Response from developer
Hi Shubham, apologies for the inconvenience caused. Please email us at enetbanking.support@hdfcbank.com along with your registered contact details. Kindly mention the reference ID CB05112500003 in the subject line for us to track it.
Pathetic
Response from developer
Hi, we regret the inconvenience caused. Please email us at enetbanking.support@hdfcbank.com along with your registered contact details and issue details. Mention the reference ID CB21032500001 in the subject line for us to track it.
Useless app
Response from developer
Hi Bhavik, we regret the inconvenience caused. Please email us at enetbanking.support@hdfcbank.com along with your registered contact details and issue details. Mention the ref ID CB23082400001 in the subject line for us to track it.
Worst software for Authenticators!
Response from developer
Hi Shakti, we regret the inconvenience caused. Please email us at enetbanking.support@hdfcbank.com along with your registered contact details and issue details. Mention the ref ID CB04062400003 in the subject line for us to track it.
HDFC
Response from developer
Hi Ali, thank you! We truly value your appreciation & ensure to continue provide the best of banking service from us.
Brilliant service
Instant status and a friendly app for the user
Response from developer
Dear Customer, thank you! We truly value your appreciation & ensure to continue provide the best of banking service from us.
Why fix something when nothing is broken?!
Response from developer
Hi Rohan, we regret the inconvenience caused. Request you to kindly write to us at enetbanking.support@hdfcbank.com along with your registered contact details. Do mention reference ID CB09102300001 for us to assist you further.
Bug fix
2) I have both inputter and authoriser login
3) if I log in as inputter and then if I try to log in as authoriser, the app do not allow to login as authoriser, it says device registered for others.
4) plz fix this so that one can login as inputter and authoriser who has got login credentials for both in one device.
5) from mobile and I pad browser one cannot login to corporate wholesale login even if we use desktop version, it always prompt to download app, plz fix this issue also, so that one can use mobile browser to login
Response from developer
Hi Amarnath, apologies for the inconvenience caused. Request you to kindly write to us at enetbanking.support@hdfcbank.com along with your registered contact details. Do mention reference ID CB24072300001 we will assist you further.
No beneficiaries can be added from the Zapp
Response from developer
Hi Prakash, this is certainly not the experience we wish to deliver, we are sorry for the inconvenience caused to you. Request you to kindly write to us at enetbanking.support@hdfcbank.com along with your registered email & contact number with ref ID CB05072300001 in the subject line. We will assist you further.
Useless
Response from developer
Hi Sanjiv, apologies for the inconvenience caused. Request you to kindly write to us at enetbanking.support@hdfcbank.com along with your registered contact details. Do mention reference ID CB21062300001 we will assist you further.
Improvements Needed
- Interface should be made much better
- Cannot view debit/credit name for transactions
- Login fails multiple times
- Multiple transactions/beneficiaries should be able to be selected at once
Response from developer
Hi Ronit, apologies for the inconvenience caused. Request you to kindly write to us at enetbanking.support@hdfcbank.com along with your registered contact details. Do mention reference ID CB090323-01 we will assist you further.
Cumbersome User Interface
When the transaction gets successfully completed you should be able to see summary of the transaction.
OTP loading time is too long in the snorkel app. There should be an option to skip the OTP.
There should be forget password option in the snorkel app.
Maker should be able to perform all the functions in the app same as on the website.
Daily limit or transaction limit for a beneficiary is meaningless.
All the payments options for all the beneficiaries should be active by default.
There is no point of having separate beneficiary ID and name.
During payment, cbx should auto-select type of transaction when name of beneficiary is entered.
Beneficiary registration should come on dashboard.
All the pending approvals for checker should be there on dashboard including beneficiaries.
All the functions of retail net banking should be made available in cbx.
Response from developer
Hi Pranav, this is certainly not the experience we wish to deliver, we are sorry for the inconvenience caused to you. Request you to kindly write to us at enetbanking.support@hdfcbank.com along with your registered email & contact number with ref ID CB131222-01 in the subject line. We will assist you further.
Why the app does not reflect the payments authorisation
Response from developer
Hi Satya, apologies for the inconvenience caused. Request you to kindly write to us at enetbanking.support@hdfcbank.com along with your registered contact details. Do mention reference ID CB190922-01 we will assist you further.
VERY BAD INTERFACE AND ERRORS
Response from developer
Hi Sandeep, this is certainly not the experience we wish to deliver, we are sorry for the inconvenience caused to you. Request you to kindly write to us at enetbanking.support@hdfcbank.com along with your registered email & contact number with ref ID CB240822-01 in the subject line. We will assist you further.
Worst service
Response from developer
Hi Ashwini, we are sorry for the inconvenience caused to you. Request you to kindly write to us at enetbanking.support@hdfcbank.com along with your registered contact details. Do mention reference ID CB190722-01 we will assist you further.
Frozen Screen
Worst experience
Response from developer
Dear Customer, you may have enabled the developer option on your mobile device which causes the App to crash. Please disable the same from your phone settings and try to login. If the issue persists, kindly write to us at enetbanking.support@hdfcbank.com with the error screenshot for us to look into it.
Unable to login
How do you disable the developer option on iphone?
Also you should seriously put a provision of face ID because it is very cumbersome to login each time
Response from developer
Hi Sahil, the CBX App is intended for corporate customers of HDFC Bank. On your mobile device, you might have enabled the developer option, which causes the app to crash. Please disable it from your settings on your phone and try to login. If the issue persists, kindly write to us at enetbanking.support@hdfcbank.com with a screenshot of the error for us to look into it.
Login problem
Response from developer
Hi Rejith, you may have enabled developer option on your mobile device which causes such inconvenience. Please disable the same from your phone settings and try to login . If the issue persists, kindly write to us at enetbanking.support@hdfcbank.com with error screenshot for us to look into it.
Not at all user friendly
Compare to other bank’s app, its very bad in technology. HDFC is one of the biggest banks in india, please improve your app asap.
Note: The app I am using is in iphone 11 pro.
Response from developer
Hi, apologies for the inconvenience caused. Kindly write to us at enetbanking.support@hdfcbank.com with ref ID CB260421-01 in the subject line with an error screenshot for us to look into it.
